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Regional Market Systems and Economic Opportunities Advisor - MENAE

Location: MENAE Offices (Jordan, Lebanon, Iraq, Palestine) or UK, Netherlands with the right to work in these countries
Employee Type: Full-time, Regular, MENAE National or MCE Domestic,   

Department Summary  

Mercy Corps implements a variety of programming throughout the Middle East, North Africa and Europe in response to the diverse humanitarian and long-term development needs of the region. Mercy Corps has ongoing programs in Syria, Yemen, Iraq, Jordan, Lebanon, Ukraine and Palestine. Mercy Corps is committed to delivering high quality, high impact programming that reaches communities or individuals in need, wherever they are. 

To deliver on P2P, Mercy Corps recently changed its global program department structure, including the establishment of a Technical Resources and Quality (TRaQ) Unit which aims to deliver measurable impact, leads agency thinking in key technical and program management areas, and ensures quality programing while maintaining agency visibility with key audiences. The TRAQ is responsible for leading and supporting assessments, integrating learning, program design and country level studies; providing technical support to country offices; helping the global agency set technical strategies; building strategic partnerships, and representation and coordination with other development, government and private sector actors.

General Position Summary

Mercy Corps has a growing portfolio of Market Systems and Economic Opportunities programs in the Middle East, North Africa and Europe. The Economic Opportunities and Market System Advisor will support country teams in the region grow their capacity to design, deliver and learn from a portfolio of high quality and impactful economic recovery and market systems development (MSD) programs. Their support includes program design and development, network and partnership development, representation at key sector fora and events, helping to monitor and improve program quality and relevance, staying abreast on industry innovation and best practices, writing competitive proposals for submission to donors, delivering training, and disseminating information to internal and external partners. The advisor will also participate in matrixed teams, share and build the capacity of others, and help integrate their technical areas with others. They will bring expertise in economic programming to the role, but also be a skilled connector, leveraging technical knowledge in specific sectors/themes from across the regional and the global TRaQ team. 

Essential Job Responsibilities

Strategy & Vision 

  • Lead new business opportunities for MSD programs in the Middle East, North Africa and Europe
  • Lead on the Economic Opportunity Vision and Strategy for the MENAE Region
  • Develop strategy documents and capacity briefs at country and regional level to advance Mercy Corps’ Economic Opportunities positioning in the region
  • Facilitate technical inputs from the TRaQ team related to MSD and Economic opportunities, such as in Financial Inclusion, Youth Employment, and Agriculture on program design
 PROGRAM AND PROPOSAL DEVELOPMENT
  • Lead/write/oversee review of proposals and concept notes for funding from donors including foundations, corporations, and US, European, and UN agencies. 
  • In partnership with country program teams, gather/analyze data and complete and/or manage market assessments to determine program needs and priorities and Mercy Corps’ competitive advantage for funding, including potential to evolve and scale existing programs focused on economic recovery and development using market systems approaches. 
  • Strategize with country/regional teams, global TRAQ, and regional Senior Business Development Advisor on prepositioning for strategic funding opportunities that advance country strategies 
  • Mobilize resources from other TRAQ teams to effectively design multi-sectoral, integrated programs that encompass elements of broader agency goals such as food and water security, and focus on Mercy Corps distinctives, such as resilience, MSD for Employment (MSD4E), financial inclusion, job tech particularly for youth. 
  • Work with regional leadership to identify and pursue multi-country and regional programs that advance the Economic Opportunities outcomes envisioned in the regional strategy. 
  • Keep up to date on relevant strategies being developed or applied by significant governmental, academic, and non-profit groups. Work with Mercy Corps to determine how the agency can best work with and/or influence such materials. 
  PROGRAM QUALITY 
  • Engage as an active, integrated member of the regional team providing technical support to a portfolio of programs across development, humanitarian, and triple nexus contexts. 
  • Advise on effective interventions in the areas of economic recovery, financial inclusion, and youth employment, applying integrated principles where relevant and using integrated approaches. 
  • Ensure maintaining standards of program delivery that apply agency priorities and comply with relevant regulations and requirements. 
  • Manage MC’s pool of technical experts and consultants that can serve as an additional resource to be deployed for program support. 
  • Harness agency-wide learning and structures to help country and regional teams gather, refine, and disseminate tools such as training presentations and manuals, teaching notes, best practices and lessons learned, program examples, and monitoring and evaluation tools. 
  • Build program staff capacity to better design and implement programs that advance economic opportunity outcomes using an MSD approach, through mentorship and training in collaboration with various TRaQ and program team members. Core focus areas for applying MSD principles include: youth employment, financial Inclusion, and economic recovery. 
 LEARNING AND IMPACT
  • Support MSD Monitoring, Evaluation, and Learning (MEL) activities for priority MSD programmes, including design and execution of internal and external evaluations to measure impact with economic opportunity-driven activities is practical and reflects best practices. This may include identifying MEL priorities for building economic recovery into humanitarian portfolios using market systems principles as well as identifying key changes for MEL systems to monitor through private sector partners and measure change in MSD interventions. 
  • Contribute to the development and execution of the MENA/E region’s Evidence and Learning Agenda as it pertains to research and learning around economic opportunity sub-sectors, as well as to agency-wide opportunities to advance thought leadership. 
  • Provide in-country and remote training and support for Mercy Corps staff, partners, and others. 
  • Support new and ongoing programs with best practice advice and assistance on assessment, implementation, research, and evaluation needs. 
  • Oversee and guide assessments; write and review case studies, learning documents, short articles, and blogs. 
 Influence & Representation  
  • Represent Mercy Corps’ work at key networks, forums academic events, conferences, media, and other events; contribute to thought leadership in area of expertise. 
  • Identify and nurture strategic partnerships with other organizations and institutions, with a focus on local organizations advancing economic recovery and develop outcomes in the places Mercy Corps works. 
  • Contribute to a strong and regularly updated network of technical experts and consultants that can serve as an additional resource to be deployed for program support. 
  • Build relationships with donors and potential partners to advance MSD programs in the region 
 
SAFEGUARDING RESPONSIBILITIES
  • Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work. 
  • Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members. 
  • Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options  
Accountability to Beneficiaries  
  • Mercy Corps team members are expected to support all efforts toward accountability, specifically
    to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility

None
Budget Management Responsibility
None 

Accountability

Reports Directly To: Regional Technical Director, Middle East, North Africa and Europe
Works Directly With: Deputy Regional Director, Regional Technical team, Regional Evidence and Learning team, Country Directors, Director of Programs, Program Managers, Global Economic Opportunity Teams
 

Knowledge and Experience

  • Bachelor’s degree required; Master’s degree or equivalent professional experience in a relevant field preferred. 
  • 5 to 7+ years of experience in international development work and or relevant private sector experience, with a minimum of three years in a program management or technical advisor role, including proposal design.  
  • Minimum of 3-4 years of experience in technical work related to technical focus areas within Economic Opportunities (Financial Inclusion, Youth Employment) - including experience with program design, private sector partnership building, business modeling, technical advising, and/or learning and research.
  • Experience working in the MENA and Europe required. Experience working in fragile contexts and humanitarian settings preferred. 
  • Excellent interpersonal skills, in working with wide range of stakeholders across various countries, cultures and languages, including coordination and communication skills.
  • Strong writing skills required.
  • Strong presentation and representation skills required. 
  • Fluency in oral and written English required; Arabic or Ukrainian/Russian knowledge is preferred.

 Success Factors

The technical advisor will demonstrate a winning track record in program development, and bring flexibility, creativity, and enthusiasm to every project they undertake. The individual must have exceptional writing skills and the ability to multi-task, set priorities, pay attention to detail, and work under tight deadlines within complex team environments. The regional advisor must take an active role in building and maintaining external relationships as well as demonstrating the drive and initiative to contribute to internal team efforts. The individual must learn quickly how to provide technical data and support in the most efficient and effective form possible for each unique field team and environment. The role requires strong interpersonal and cross-cultural communication skills, and a level of emotional intelligence proficiency that quickly builds and maintains productive relationships across teams. Being aware and sensitive to international development issues and diverse cultures is critical.

Living Conditions / Environmental Conditions 

The position is a national position base in one of MC offices in Europe or the MENAE region where feasible and it requires up 30% travel across Middle East, North Africa and Europe, including to insecure environments.

 Fostering a diverse and open workplace is an important part of Mercy Corps’ vision.  Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.

Ongoing Learning
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.
 
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reach their potential as individuals and teams, and collaborate to do the best work of their lives.
We recognize that diversity is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal-opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination based on race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis
As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).  
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What You Should Know About Regional Market Systems and Economic Opportunities Advisor - MENAE, Mercy Corps

Are you passionate about driving economic opportunities and market systems in the Middle East, North Africa, and Europe? If so, Mercy Corps has the perfect role for you as a Regional Market Systems and Economic Opportunities Advisor. You’ll be at the forefront of innovative program designs, engaging with community needs while ensuring high-impact results in areas like financial inclusion and youth employment. Your expertise will help guide country teams to develop strategies and proposals that truly make a difference in the lives of people across the region. You will leverage your skills in assessment and evaluation to bolster existing programs and explore new funding opportunities. As you engage with various stakeholders, you’ll be key in building strategic partnerships that enable comprehensive market systems development. In this role, not only will you have the chance to influence economic recovery, but you’ll also help foster sustainable growth that resonates with Mercy Corps’ mission of uplifting communities in need. Get ready to represent Mercy Corps on various platforms, sharing knowledge and best practices as you contribute to our vision in the MENAE region. Bring your creativity, communication skills, and passion to the team, and help shape the future of economic opportunities in these dynamic contexts!

Frequently Asked Questions (FAQs) for Regional Market Systems and Economic Opportunities Advisor - MENAE Role at Mercy Corps
What qualifications are needed for the Regional Market Systems and Economic Opportunities Advisor at Mercy Corps?

To be successful as a Regional Market Systems and Economic Opportunities Advisor at Mercy Corps, you'll need a Bachelor's degree, ideally complemented by a Master's degree or relevant professional experience. A strong background in international development or a related field with a minimum of 5 to 7 years of experience in program management, particularly in economic opportunities and market systems approaches, is essential.

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What role does the Regional Market Systems and Economic Opportunities Advisor play at Mercy Corps?

The Regional Market Systems and Economic Opportunities Advisor at Mercy Corps plays a pivotal role in supporting country teams to design, implement, and learn from impactful economic recovery and market systems development programs across the MENAE region. This includes leading proposal development, enhancing program quality, and fostering partnerships that leverage resources effectively.

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How does this role contribute to Mercy Corps' mission in the MENAE region?

This role contributes significantly to Mercy Corps' mission by providing critical technical support that ensures programs are designed effectively to maximize impact in economic recovery, financial inclusion, and youth employment. The advisor will help develop strategies aligned with community needs, thus driving sustainable change.

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What are the key responsibilities of a Regional Market Systems and Economic Opportunities Advisor?

The key responsibilities include leading program and proposal development, providing technical support, facilitating partnerships, engaging in monitoring and evaluation, and representing Mercy Corps in various networks and forums. You’ll play an influential role in shaping strategic initiatives that promote economic opportunities.

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What skills are essential for the Regional Market Systems and Economic Opportunities Advisor role at Mercy Corps?

Essential skills for this role include exceptional writing and presentation abilities, strong analytical and strategic thinking skills, and the capacity to engage with diverse stakeholders effectively. Interpersonal and cross-cultural communication are crucial for building productive relationships.

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Where will the Regional Market Systems and Economic Opportunities Advisor be based?

The Regional Market Systems and Economic Opportunities Advisor position can be based in any of the Mercy Corps offices in the MENAE region or in the UK and Netherlands, involving travel up to 30% across the region, including to insecure environments.

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What kind of support does Mercy Corps provide for ongoing learning in this role?

Mercy Corps empowers team members to dedicate 5% of their time to personal and professional development activities, promoting a culture of continual learning that is critical for effective program delivery and individual growth within the organization.

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Common Interview Questions for Regional Market Systems and Economic Opportunities Advisor - MENAE
Can you explain your experience with proposal development within economic opportunities?

When addressing this question, share specific experiences you have had with writing and overseeing proposals for funding. Highlight any impacts these proposals made, detailing the stakeholders involved and how they aligned with Mercy Corps’ mission.

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How do you approach strategic partnership development?

In your response, outline your methods for identifying and nurturing partnerships. Discuss successful collaborations you've initiated and how these partnerships contributed to program success within economic opportunities.

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What challenges have you faced in economic recovery programs and how did you overcome them?

Share specific examples of challenges such as funding gaps or community resistance. Discuss the strategies you employed to address these issues and the outcomes that resulted, demonstrating your problem-solving skills.

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How would you ensure program quality in economic systems development?

Discuss the methods you use for monitoring and evaluation, emphasizing any frameworks or tools that ensure program quality. Mention any relevant experiences in implementing these strategies in past projects.

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Describe your understanding of market systems development approaches.

Offer a detailed explanation of market systems development, including principles such as inclusion and sustainability. Providing examples of how you have applied these principles in your work will strengthen your response.

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What role does data analysis play in your work as an advisor?

Emphasize the importance of data-driven decision-making in your experience. Share tools and methods you use for data collection and analysis, and how it has informed program design and implementation in economic opportunities.

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How have you integrated learning and best practices into your previous roles?

Demonstrate how you gather insights from implemented programs and transformative experiences. Mention how you’ve disseminated these learnings to teams and integrated them into future project planning.

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Can you describe a successful economic recovery initiative you led?

Prepare a narrative of a specific initiative where you played a lead role. Describe the objectives, strategies, actions taken, and outcomes achieved, highlighting the impact on the community and how it aligns with Mercy Corps’ goals.

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How do you stay informed about the latest trends in economic opportunities?

Discuss strategies like attending workshops, engaging with online communities, and reading up-to-date research. Emphasize your commitment to staying current with challenges and innovations in the field to enhance your contributions.

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How would you handle a situation where a program is not meeting its objectives?

Illustrate your problem-solving abilities and critical thinking by describing a systematic approach to identifying issues, consulting with the team, devising an action plan, and executing necessary changes to steer the program back on track.

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Full-time, remote
DATE POSTED
November 25, 2024

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