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Professional Services Consultant - Legal

NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters. 

 

NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.

 

At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2024, 2023, and 2022 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America. 

 

Other recent awards include: 

• Two-time winner (2024, 2023) National Top Workplaces 

• Two-time winner (2024, 2023) Top Workplace innovation 

• Three-time winner (2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune 

• Three-time winner (2023, 2022, 2021) Best Companies to Work for by Utah Business magazine 

• Three-time winner (2024, 2023, 2022) Top Workplace Work-Life Flexibility 

• Three-time winner (2024, 2023, 2022) Top Workplace Compensation & Benefits 

• 2024 Cultural Excellence 

• 2024 Technology Industry  

• 2023 Top Workplace Leadership 

• 2023 Top Workplace Purpose & Values 

• 2022 Top Workplace Employee Appreciation and Employee Well Being 

 

NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day! 

 

Your opportunity for impact:

NetDocuments is seeking a highly skilled and motivated Document Automation and AI Legal Application Specialist to join our Professional Services team. As a Professional Services Consultant at NetDocuments, you will play a pivotal role in designing and creating AI-powered legal workflow solutions for our customers.  Your deep understanding of legal services, document automation, and complex legal workflows coupled with your expertise in generative AI technology, will contribute to the creation of innovative tools that automate and optimize legal processes. If you are passionate about the intersection of law and technology and possess the required skills and experience, we encourage you to apply. 

 

What your contributions will be: 

  • Collaborate with cross-functional teams, including legal professionals, software engineers and developers to conceptualize and design AI-powered solutions for various legal workflows 
  • Develop and refine applications that generate accurate and contextually relevant legal content, such as contracts, legal documents, and correspondence 
  • Apply your profound knowledge of legal processes, terminology, and regulations to create applications that align with real-world legal scenarios 
  • Explore and implement innovative techniques to improve the performance, accuracy and efficiency of AI-generated legal content 
  • Work closely with others on the Professional Services team to build and integrate AI-driven applications into the NetDocuments platform 
  • Stay up-to-date with advancements in AI technology, particularly within the context of the legal industry, and apply relevant insights to enhance our solutions 
  • Contribute to the documentation of application creation best practices and guidelines 
  • Other duties as assigned 

 

What you will bring to the team: 

  • Relationship Builder 
  • Organizational Skills 
  • Communication Proficiency 
  • Presenting 
  • Collaboration Skills 
  • Customer Orientation 
  • Problem Analysis 
  • Business Orientation  

 

What you will need for success: 

  • A Juris Doctor (JD) degree is preferred. 
  • Proven experience in legal services with a deep understanding of legal workflows, processes and terminology. 
  • Experience building/configuring sophisticated solutions in low-code/no-code systems. 
  • Prompt engineering expertise with frontier AI models. Experience in working with or building generative AI technology. 
  • Familiarity with Azure Open AI services and tools is highly desirable. 
  • Ability to craft precise and contextually relevant prompts to guide AI models effectively. 
  • Excellent communication skills to collaborate effectively with both technical and non-technical teams. 
  • Strong problem-solving abilities, with a focus on innovation and continuous improvement. 
  • Detail-oriented approach to ensure the accuracy and quality of AI-generated legal content. 
  • Ability to work independently and as part of a team in a fast-paced, evolving environment.  

 

Benefits

  • 90% healthcare premiums company covered
  • HSA company contribution
  • 401K match at 4% with immediate vesting
  • Flexible PTO (typically 3 to 4 weeks a year)
  • 9 paid holidays
  • Monthly contributions for wellness
  • Access to LinkedIn learning with monthly dedicated time to explore

 

Compensation Transparency

The compensation range for this position is: $85,000 - $95,000

 

The posted cash compensation for this position includes on target earnings. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations

 

Equal Opportunity:

NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.

 

#LI-REMOTE

#LI-HYBRID

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Average salary estimate

$90000 / YEARLY (est.)
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$85000K
$95000K

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What You Should Know About Professional Services Consultant - Legal, NetDocuments

Are you ready to make an impact at one of the fastest-growing companies in America? Join NetDocuments as a Professional Services Consultant - Legal! We are the world’s leading cloud-based content management platform, and we're on a mission to empower legal professionals to do their best work. In this pivotal role, you’ll dive into the exciting realm of AI-powered legal workflow solutions. Your expertise in legal services and document automation will help us create tools that automate and streamline legal processes seamlessly. Collaborating with a talented team of legal professionals and software engineers, you’ll develop applications that generate the legal content that our customers rely on, such as contracts and correspondence. As a part of our Professional Services team, you will stay ahead of innovations in AI technology, ensuring that our tools not only meet but exceed customer expectations. We value creativity and collaboration, so your input will be encouraged as we work together toward our common goals. If you have a passion for law and technology, coupled with hands-on experience in generative AI, we’d love to hear from you! At NetDocuments, we offer a flexible and hybrid work environment, comprehensive benefits, and a robust career growth path in a diverse and inclusive culture. Ready to take on a new challenge and work inspired every day? Let’s make it happen together!

Frequently Asked Questions (FAQs) for Professional Services Consultant - Legal Role at NetDocuments
What does a Professional Services Consultant - Legal at NetDocuments do?

As a Professional Services Consultant - Legal at NetDocuments, your role involves designing and creating AI-driven legal workflow solutions. You will work closely with legal professionals and software engineers to develop applications that generate accurate and contextually relevant legal content, streamline workflows, and enhance user experiences.

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What qualifications are required for the Professional Services Consultant - Legal position at NetDocuments?

The ideal candidate for the Professional Services Consultant - Legal position at NetDocuments is preferred to have a Juris Doctor (JD) degree along with extensive experience in legal services. A deep understanding of legal workflows, document automation, and generative AI technology is also essential to excel in this role.

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Is remote work an option for the Professional Services Consultant - Legal role at NetDocuments?

Yes! NetDocuments offers a hybrid work environment for the Professional Services Consultant - Legal position, allowing you to work flexibly from your location while collaborating with the team effectively.

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What are the growth opportunities for a Professional Services Consultant - Legal at NetDocuments?

At NetDocuments, we believe in empowering our employees to grow their careers. As a Professional Services Consultant - Legal, you will have access to ongoing training and development opportunities, enabling you to enhance your skills in legal technology and advance within the company.

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How does NetDocuments recognize employee contributions?

NetDocuments values every team member's input and contributions. We have a culture of recognition that celebrates achievements through awards, accolades, and initiatives that promote wellness and work-life balance, contributing to a fulfilling workplace.

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What is the compensation range for a Professional Services Consultant - Legal at NetDocuments?

The compensation range for the Professional Services Consultant - Legal role at NetDocuments is between $85,000 and $95,000. The final offer may vary based on several factors, including experience, skills, and geographic location.

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What benefits can I expect as a Professional Services Consultant - Legal at NetDocuments?

As a Professional Services Consultant - Legal at NetDocuments, you can expect a competitive benefits package that includes 90% company-covered healthcare premiums, a 401K with matching, flexible PTO, paid holidays, and wellness contributions. Additionally, you’ll have access to LinkedIn Learning for continuous growth.

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Common Interview Questions for Professional Services Consultant - Legal
Can you describe your experience with document automation in legal workflows?

When answering this question, provide specific examples of how you've implemented document automation in your previous roles. Discuss the technologies you used, the processes you improved, and the outcomes achieved to showcase your expertise.

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How do you stay current with advancements in AI technology relevant to legal services?

Demonstrate your commitment to continuous learning by sharing your practices for staying updated, such as attending conferences, following industry leaders, or reading relevant publications. Highlight how you apply new insights to your work.

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What strategies do you use to ensure accurate legal content generation?

Discuss your approach to crafting precise prompts for AI models and how you collaborate with legal professionals to validate content. Emphasize the importance of attention to detail and your processes for checking accuracy.

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Describe a time when you had to collaborate with non-technical teams. How did you approach that?

Provide a specific example that illustrates your ability to communicate effectively with both technical and non-technical teams. Highlight how you navigated any challenges and worked towards a common goal.

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What do you think is the biggest challenge facing legal technology today?

Share your insights on current challenges in legal technology, such as data security or user adoption. Explain your perspective on how these issues can be addressed through innovative solutions or improved processes.

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Why do you want to work at NetDocuments as a Professional Services Consultant - Legal?

Articulate your passion for the intersection of law and technology and how NetDocuments’ mission aligns with your career goals. Mention specific aspects of the company culture or achievements that resonate with you.

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How do you handle tight deadlines in delivering legal content?

Share your time management strategies and any tools you use to prioritize tasks effectively. Emphasize how you maintain quality while working under pressure and your approach to ensuring timely delivery.

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What role does customer feedback play in your development process?

Discuss the importance of gathering and analyzing customer feedback to inform your development work. Provide examples of how feedback has led to improved processes or solutions in your previous roles.

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Can you explain your approach to problem-solving in a project?

Share a specific problem you faced in a project and how you approached finding a solution. Highlight your analytical skills, creativity, and the collaborative methods you employed to resolve the issue.

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What are the key performance indicators (KPIs) you track in your projects?

Discuss the KPIs that are relevant to legal technology projects, such as user adoption rates, error reduction in document generation, or time savings. Explain how you use these metrics to assess performance and drive improvements.

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Founded in 1999, with more than 3,050 enterprise customers worldwide, NetDocuments is dedicated to helping individuals, teams, and firms Work Inspired. With NetDocuments, millions of scattered documents become one source of unified insights. Cont...

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November 24, 2024

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