Job details

Case Manager - WIOA Adult/DW

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

• Conduct individual assessment to provide career guidance and counseling to job seeker; with a focus on those who are WIOA eligible.

• Provide detailed case management for each customer to assist in preparation for employment that leads to self-sufficiency;

• Assist customers in maintaining eligibility for services by ensuring attendance at required training/activities and workshops and performing job searches;

• Authorize and coordinate supportive services such as childcare, transportation, etc., and track obligations of funds;

• Maintain existing contacts to community resources and develop new ones to further the goals of the program and resulting in success to customers;

• Provide labor market information to all customers;

• Ensure contract deliverables and individual goals are met;

• Outreach employers, agencies, non-profits and organizations to place eligible participants in a subsidized employment activity.

• Follow-up participant progress in subsidized employment activities, and submit payroll information.

• Provide weekly and monthly reports on progress of the NDW program, expenditures and participant's employment and support services.

• Perform other duties as assigned.

Qualifications

• Preferred Associate's degree; required H.S. Diploma with at least one year of Sales/Customer Service experience

• Strong interpersonal skills and the ability to communicate clearly and professionally in an individual or group setting;

• Proficient in Microsoft Office programs

• Strong speaking and organizational/time management skills

• Ability to maintain a high level of confidentially

• Must be detailed oriented and timely in meeting deadlines, goals and objectives

• Ability to address and solve customer inquiries and/or concerns

• Ability to conduct Workshops/Orientations

A valid driver's license in good standing and proof of liability insurance are required.

Additional Information

This position pays $20.74 per hour.

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

Average salary estimate

$43000 / YEARLY (est.)

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$43000K

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What You Should Know About Case Manager - WIOA Adult/DW, Equus

As a Case Manager specializing in WIOA Adult/DW at Equus Workforce Solutions in Cleburne, TX, you'll step into a fulfilling role that focuses on guiding job seekers and career changers towards successful employment paths. Your mission will be to conduct individual assessments that help provide effective career guidance and counseling, especially for those eligible for WIOA services. You'll be the go-to professional for case management, assisting customers in setting and achieving their employment goals that lead to self-sufficiency. By authorizing and coordinating supportive services like childcare and transportation, you'll play a critical role in helping clients attend necessary trainings and workshops. You'll also maintain strong relationships with community resources and continuously develop new connections to enhance program success. Your expertise will shine as you provide vital labor market information to job seekers, ensuring they have everything they need to thrive. With your organizational skills, you'll oversee the reporting of participant progress in subsidized employment activities while following up to track their success. At Equus, you can look forward to a supportive, diverse environment that values your contributions and provides opportunities for extensive learning and networking. Join us in making a real difference in the lives of others while enjoying competitive compensation and a team dedicated to excellence.

Frequently Asked Questions (FAQs) for Case Manager - WIOA Adult/DW Role at Equus

What does a Case Manager at Equus Workforce Solutions do?

A Case Manager at Equus Workforce Solutions plays an essential role in supporting job seekers and individuals in career transitions. They conduct assessments, provide career guidance, manage client cases to ensure job readiness, and coordinate supportive services, all while focusing on individuals eligible under the WIOA program.