Medical Case Management Assistant

Job Summary

A company is looking for a Medical Case Management Assistant (Workers' Compensation).

Key Responsibilities

• Respond to phone inquiries and direct calls to appropriate parties
• Assist case management workflow by preparing correspondence and obtaining clinical information from providers
• Monitor queues and emails, ensuring timely processing of determinations and correspondence

Required Qualifications

• High school diploma or GED required; medical or managed care background preferred
• Minimum of one year experience in a medical or managed care environment preferred
• Knowledge of medical terminology preferred
• Bilingual in English and Spanish preferred
• Ability to work independently and meet deadlines in a remote environment