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Parts Driver

Martin Automotive Group is looking for a Parts Driver to join our team at our Kia of Dayton dealership. If you are organized, enjoy working with different departments and customers, and are a team player, we want to talk to you!

Responsibilities:

  • Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure the customer is exposed to the full product line.
  • Pull purchased parts from stock. If part is not in stock, determine availability and inform customer of expected date of arrival.
  • Answer telephone calls, providing price quotes and other information, capture customer name and phone numbers.
  • Set up orders for daily shipment, delivery or pick-up.
  • Verify “will-call” and “back-order” files weekly and return to vendors or stock those items not required.
  • Assist the parts to service counter parts sales associate as necessary.
  • Order parts not in stock as approved by the Parts Manager.
  • Notify the customer and the Service Department when the parts arrive.
  • Accept cash and credit payments. Keep cash register accurate.
  • Assist with organization and cleanliness of parts department.
  • Receive and stock incoming inventory. Verify receipts against purchase orders.
  • Assist with periodic inventory cycle counts as directed by supervisor.
  • Ensure merchandise displays are stocked, clean and appealing to customers.
  • Complete all training as directed by supervisor.
  • Follow policies and procedures as set forth in Employee Handbook.
  • Any other duties as assigned.
  • High School Diploma or equivalent
  • Must have ability to get along with broad customer base
  • Knowledge and experience with servicing motorcycles, and other products sold by dealership, or the demonstrated ability to quickly learn them.
  • Experience with point-of-sale & computerized inventory systems or the ability to quickly learn.
  • Able to work in a fast-paced work environment
  • Strong organizational and time management skills
  • Detail-oriented, professional appearance and strong work ethic
  • Medical, Dental, Vision, Life Insurance
  • 401k
  • Paid Holidays
  • Weekly Paychecks
  • $12.00-$14.00 per hour based on experience.
  • 25-40 hours per week.

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CEO of Martin Automotive Group
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Michael Martin
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Average salary estimate

$27040 / YEARLY (est.)
min
max
$24960K
$29120K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Parts Driver, Martin Automotive Group

Martin Automotive Group is thrilled to offer an exciting opportunity for a Parts Driver at our Kia of Dayton dealership! If you have a knack for organization, enjoy collaborating with various departments, and love engaging with customers, then we want to hear from you! As a Parts Driver, you will be at the heart of our operations, helping customers select the right parts they need while ensuring they are aware of all our fantastic offerings. You will be responsible for pulling parts from our stock and managing orders for parts that aren't currently available, so keen attention to detail is crucial. Your role also involves interacting with customers via phone, providing them with pricing information, and making sure they feel valued and informed. In addition, you'll assist with maintaining our parts department's organization and cleanliness, which helps us present our inventory beautifully. Your commitment to high standards and teamwork will help keep our department running smoothly. You will be part of a dynamic environment where no two days are the same, and your contributions will directly impact our success. Join us at Martin Automotive Group, where you can grow your career while enjoying comprehensive benefits, including medical, dental, vision, and a 401k plan. With competitive pay and flexible hours, this is a fantastic opportunity for anyone looking to advance in the automotive industry!

Frequently Asked Questions (FAQs) for Parts Driver Role at Martin Automotive Group
What does a Parts Driver do at Martin Automotive Group?

A Parts Driver at Martin Automotive Group is primarily responsible for assisting customers in selecting the required parts, ensuring they have access to all the information they need. This role involves pulling purchased parts from stock, managing back-orders, answering customer calls, and facilitating smooth operations within the parts department. It's a dynamic position combining customer service with organizational tasks.

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What qualifications do I need to become a Parts Driver at Kia of Dayton?

To qualify as a Parts Driver at Kia of Dayton, you need a high school diploma or equivalent. Proficiency in working with customers, and point-of-sale systems is essential, and having knowledge about servicing motorcycles and automotive parts is a plus. Strong organizational skills and a professional appearance are also critical.

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How does the pay structure work for a Parts Driver at Martin Automotive Group?

The pay for a Parts Driver at Martin Automotive Group ranges from $12.00-$14.00 per hour, depending on your experience. Additionally, the position offers flexible hours with the potential to work between 25-40 hours a week, providing ample opportunity for earning and gaining valuable experience.

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What are the benefits of working as a Parts Driver at Martin Automotive Group?

Working as a Parts Driver at Martin Automotive Group comes with a variety of benefits, including medical, dental, and vision insurance, life insurance, and a 401k plan. You will also enjoy paid holidays and weekly paychecks, making this role not only rewarding but also secure.

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Is prior experience necessary to become a Parts Driver at Kia of Dayton?

While prior experience in a similar role is beneficial, it is not strictly necessary to become a Parts Driver at Kia of Dayton. What matters more is your ability to learn quickly and adapt to a fast-paced work environment. The right attitude and willingness to engage with customers are key!

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What does the training process look like for a Parts Driver at Martin Automotive Group?

The training process for a Parts Driver at Martin Automotive Group is designed to be comprehensive and supportive. New hires will complete all requisite training as directed by their supervisor, covering everything from customer service protocols to the specifics of inventory management and parts identification.

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What type of work environment can I expect as a Parts Driver at Kia of Dayton?

As a Parts Driver at Kia of Dayton, you can expect a fast-paced and collaborative work environment. The dealership is busy, and you'll be interacting with various departments, making teamwork essential. It's a vibrant setting where your contributions will be valued and impactful.

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Common Interview Questions for Parts Driver
Can you describe your experience with parts inventory management?

When answering this question, highlight any previous roles where you've dealt with inventory. Share specific examples of how you managed stock levels, processed orders, or assisted in inventory counts, emphasizing your organizational skills and attention to detail.

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How do you handle difficult customers?

Demonstrate your customer service skills by providing an example of a challenging situation you faced. Explain how you approached the issue calmly, listened to the customer's concerns, and worked towards a solution, showcasing your ability to stay professional and effective under pressure.

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What steps do you take to ensure accuracy when processing orders?

Discuss your methods for double-checking parts orders, such as verifying against inventory or using a checklist. Emphasize your commitment to accuracy and reliability, explaining how these practices benefit customer service and operational efficiency.

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Why do you want to work as a Parts Driver at Martin Automotive Group?

Share your motivation for applying to this specific role at Martin Automotive Group. Focus on your passion for the automotive industry, your desire to engage with customers, and your excitement about contributing to a team-oriented environment.

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How would you manage a busy workday with multiple priorities?

To answer this question, outline your time management strategies. Discuss how you prioritize tasks based on urgency and importance, and give an example of a time you successfully balanced multiple responsibilities in a previous job.

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What do you know about the products we offer at Kia of Dayton?

Conduct research before the interview to discover what products and services are available at Kia of Dayton. Discuss specific models or parts and express your eagerness to learn more, showing your commitment to serving customers effectively.

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How do you stay organized in your work?

Describe your organizational methods, such as maintaining a clean workspace, using digital or physical lists, and adhering to daily routines. Provide examples of how these practices have helped you succeed in previous roles.

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What would you do if a part a customer ordered is not available?

Explain how you would communicate with the customer regarding the unavailability of the part, providing alternatives if possible. Emphasize the importance of keeping the customer informed and how you would follow up as new information becomes available.

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How comfortable are you using point-of-sale systems?

Share your experience with point-of-sale systems, highlighting any specific software you've used. If you're less experienced, express your enthusiasm for learning technological tools and any past instances of quickly adapting to new systems.

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Can you explain your approach to teamwork?

Discuss your view of teamwork as an essential aspect of workplace success. Provide examples of past collaborative efforts and how you contribute positively to a team through communication, adaptability, and support for your colleagues.

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MATCH
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
November 27, 2024

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