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Operations Lead - Bellevue Square

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at Alo—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

OVERVIEW

The Operations Lead is critical in the store leadership team and is responsible for driving and coaching to profitability and efficiency. The Operations Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Operations Leader 

  • Lead & execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink 
  • Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps 
  • Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management 
  • Champion strong visual standards for the sales floor 
  • Support a safe work environment and efficient operation through strong stockroom standards and processes 

Business Leader  

  • Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
  • Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
  • Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

  • Leads by example and inspires staff in daily operations and guest experience. 
  • Directly oversee the Operations Associates; responsible for recruitment and development of talent 
  • Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner 

  • Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
  • Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC) 

Operations Lead Qualifications: 

  • 2+ Years prior work experience in a client-centric, sales environment 
  • Proven leadership capabilities demonstrating excellent decision making 
  • Values feedback, receptive to receiving feedback and eager to provide 
  • High energy, upbeat and enthusiastic with the ability to integrate fun and work 
  • Self-motivated with a desire to achieve results and excel individually, and as a team 
  • Excellent interpersonal and written communication skills 
  • Aligns with and embodies Alo’s guiding principles
  • Job Level: Associate

The Lead role is full-time and requires 32 - 40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

  • Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
  • Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
  • 401K with company matching (Full-Time Employees)
  • Monthly Store Incentives
  • Clothing Allowance
  • Free yoga classes at any of our Sanctuaries

The Company’s Lead base pay ranges from $20.50 - $22.50/ hour in Bellevue, WA. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, Talkspace, and AloMoves. 

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Average salary estimate

$44700 / YEARLY (est.)
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$42600K
$46800K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Operations Lead - Bellevue Square, Alo Yoga

Are you ready to take your career to a new level? As the Operations Lead at Alo in Bellevue Square, you'll play an important role in our store leadership team, driving profitability and efficiency. At Alo, we believe in the power of mindful movement, both inside and outside the studio. Your mission will be to enhance the guest experience and ensure smooth day-to-day operations of the store. You’ll collaborate closely with the Operations & Visual Manager to oversee key processes like inventory management, shipment until processing, and sales floor recovery. We're looking for someone who can identify and resolve inventory accuracy issues and work collaboratively to implement improvements. You'll lead the Operations Associates, providing guidance and encouragement as you help them grow and excel. This isn't just a job; it's your opportunity to inspire a team and promote a vibrant culture that aligns with Alo's mission to elevate mindful movement. You’ll demonstrate strong business acumen by using metrics to inform strategies, all while keeping our store visually stunning for guests. With a dynamic retail environment, adaptability will be key, and your high energy and enthusiasm will shine. If you're passionate about helping others and ready to make a difference, we’d love to have you at Alo Yoga. Remember, the role is full-time, with shifts varying to suit the needs of the business, and you’ll enjoy fantastic perks including competitive pay, employee discounts, health benefits, and much more. Come be a part of this incredible journey with us!

Frequently Asked Questions (FAQs) for Operations Lead - Bellevue Square Role at Alo Yoga
What are the responsibilities of the Operations Lead at Alo in Bellevue Square?

The Operations Lead at Alo in Bellevue Square plays a crucial role in ensuring store operations run smoothly. Responsibilities include managing inventory accuracy, spearheading shipment and processing tasks, ensuring visual standards on the sales floor, and directly overseeing Operations Associates. This position also requires partnering with the Operations & Visual Manager to drive profitability and efficiency.

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What qualifications do I need to become an Operations Lead at Alo?

To qualify for the Operations Lead position at Alo in Bellevue Square, candidates should have at least 2 years of experience in a client-centric sales environment with proven leadership capabilities. Strong communication skills, a high level of energy, and a commitment to continuous improvement are essential for success in this role.

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What are the benefits of working as an Operations Lead at Alo?

Working as an Operations Lead at Alo offers a range of benefits, including a competitive salary, employee discounts on Alo products, free yoga classes, health benefits, and a 401K plan with company matching. The role also provides opportunities for personal and professional growth within a supportive team environment.

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What should I expect during the interview process for the Operations Lead at Alo?

During the interview process for the Operations Lead at Alo, candidates can expect a friendly yet thorough conversation. Interviewers will likely focus on your past experiences in retail management, leadership style, and how you demonstrate Alo's values. Be prepared to share specific examples of when you've successfully handled challenges related to store operations.

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How does the Operations Lead at Alo contribute to the store’s success?

The Operations Lead at Alo significantly contributes to the store's success by ensuring processes run effectively and efficiently. This includes optimizing inventory management, maintaining exceptional visual standards on the sales floor, and leading the Operations Associates to provide top-notch guest experiences.

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Is the Operations Lead position at Alo full-time, and what are the working hours?

Yes, the Operations Lead position at Alo is full-time, requiring 32-40 hours per week. The role involves variable shifts, including peak days and weekends, to meet the store's operational needs and provide flexibility for team collaborations.

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How does Alo support career development for Operations Leads?

Alo is committed to supporting career development for Operations Leads through ongoing feedback, training opportunities, and performance evaluations. This role allows you to nurture and guide others while also expanding your professional skills within a thriving retail environment.

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Common Interview Questions for Operations Lead - Bellevue Square
How have you successfully managed inventory in a previous retail position?

When asked about your inventory management experience, share specific examples of challenges you faced and how you overcame them. Describe how you implemented effective processes to improve accuracy, reduce shrink, and what metrics you used to measure success.

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Can you provide an example of how you led a team to achieve a common goal?

In answering this question, recount a particular project or situation where you motivated your team. Emphasize your leadership style, strategies used to communicate your vision, and how you celebrated the team's achievements upon reaching the goal.

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What steps would you take to promote a positive guest experience?

Discuss your approach to creating a welcoming environment for customers and share techniques you've employed to ensure excellent service. Consider mentioning training or mentor strategies you’ve used to align your team's workflow with guest needs.

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How do you ensure a safe and efficient work environment?

Highlight the importance of safety training and adherence to protocol. Provide examples of how you have led safety initiatives, maintained stockroom organization, and encouraged a culture of safety awareness among your colleagues.

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How would you handle a conflict or challenge within your team?

Reflect on your conflict resolution skills by describing a past disagreement and how you facilitated open communication to reach a solution. Stress the importance of maintaining a positive team dynamic and fostering mutual respect.

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What techniques do you use to motivate and develop your team members?

Mention your approaches to providing constructive feedback, setting individual goals, and recognizing outstanding performance. Share examples of how you've helped others grow professionally while enriching team morale.

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How do you adapt to changing priorities within a retail environment?

Describe your flexibility by sharing a situation where you had to adjust plans on short notice. Highlight how you prioritize and delegate tasks to ensure essential operations continue and customer needs are met.

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What role do metrics play in your management style?

Explain how you utilize metrics to track performance, identify trends, and deploy strategies for improvement. Offer specific instances where metrics helped you make informed decisions that enhanced business operations.

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Can you elaborate on your experience with visual merchandising?

Discuss your familiarity with visual merchandising principles and how they contribute to store layouts that enhance sales and customer experience. Provide examples of successful displays you curated or supervised, showcasing your eye for detail.

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What does mindful movement mean to you, and how do you incorporate it into your work?

Share your interpretation of mindful movement and how it aligns with Alo’s mission. Illustrate how you promote mindful practices in daily operations and prioritize well-being for both staff and customers.

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Spreading mindful movement, inspiring wellness and creating community. These goals inspire everything we do at Alo. We are relentless about making the best yoga clothing in the world explicitly to inspire yogis (and yogis to be) to have more yog...

270 jobs
MATCH
VIEW MATCH
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$42,600/yr - $46,800/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 27, 2024

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