Account Manager, Grocery (West/Central)

The Account Manager, Grocery at Magic Spoon is responsible for developing strategic sales plans for key accounts, building strong relationships with brokers and distributors, and executing trade marketing strategies to drive sales growth. With a focus on customer insights and data, you'll be at the forefront of maximizing profitability and ensuring customer satisfaction.

To become an Account Manager, Grocery at Magic Spoon, candidates should have at least 4 years of experience in Consumer Packaged Goods (CPG), preferably within the food industry. Experience with managing a broker network and understanding trade promotions and sales analytics is essential. Strong communication skills and a data-driven approach are vital for success in this role.

Yes, the Account Manager, Grocery position at Magic Spoon is primarily remote. However, candidates are expected to visit the Tribeca, NY office at least once a quarter, fostering a balance between remote work flexibility and team collaboration.

Magic Spoon offers a competitive salary and equity options, comprehensive health insurance coverage, bonus eligibility, a 401(k) plan, generous parental leave, unlimited vacation, and a dog-friendly office environment. Additionally, employees can enjoy catered lunches and unlimited cereal—talk about a sweet deal!

At Magic Spoon, we prioritize work-life balance and encourage our Account Managers to embrace their unique work styles. We believe adult life shouldn’t be boring, which is why we focus on flexibility and collaboration, allowing employees to thrive both personally and professionally.

Magic Spoon values creativity, collaboration, and a willingness to learn from mistakes. As an Account Manager, you are encouraged to bring your unique perspective to the table, work towards common goals with your team, and utilize your best judgment to make impactful decisions in alignment with our company values.

As an Account Manager, Grocery at Magic Spoon, there are numerous opportunities for professional growth. You’ll collaborate with cross-functional teams to develop strategic plans, gain insights into sales analytics, and expand your industry knowledge through trade association meetings and trade shows. Magic Spoon fosters a culture of continuous learning, providing a supportive environment for career advancement.

When answering this question, focus on specific examples from your previous roles where you successfully managed accounts. Discuss the strategies you employed to improve client relationships and drive sales. Highlight any notable achievements in growing a brand within the grocery sector.

Emphasize your communication and collaboration skills when addressing this question. Provide examples of how you’ve established strong relationships in the past, highlighting your ability to facilitate meetings, develop scorecards, and maintain clear communication channels.

Outline a systematic approach to monitoring and analyzing customer KPIs. Discuss how you identify key performance indicators for each account and outline your method for developing action plans to address any gaps or opportunities for improvement.

In your response, detail how you analyze data using tools like Neilsen or IRI. Explain your process for creating compelling narratives that highlight key insights, ultimately translating them into sales strategies that resonate with customers.

Share a specific trade promotion case where your planning and execution led to positive outcomes, such as increased sales or improved brand visibility. Discuss your role in the promotion, the challenges you faced, and how you overcame them for a successful execution.

Highlight your experience with forecasting by explaining the methods you’ve used in the past. Provide examples of how your forecasts have informed business decisions and led to meeting or exceeding sales targets.

Discuss various resources you follow, such as industry reports, trade publications, and market research data, to stay informed about grocery market trends. Highlight your participation in trade meetings and how you leverage this knowledge in your strategies.

Choose a specific challenge you faced, describe the situation, and highlight your approach in resolving it. Be sure to focus on the outcome and what you learned from that experience, demonstrating your problem-solving skills.

Articulate the various metrics you use to assess success, such as sales growth, client satisfaction scores, and achievement of KPIs. Discuss how you use these metrics to refine your strategies and ensure ongoing success.

When answering this question, express your genuine interest in Magic Spoon's mission and values. Discuss how your skills and experiences align with the company's vision and how you can contribute to their continued success in the grocery sector.