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Social Services Coordinator

LSSI is hiring a full-time Social Services Coordinator, Monday through Friday from 8:00am to 4:00pm. Responsible for coordinating home and community-based services to residents and families assigned to senior apartment building.
 
Benefits and Perks: 
LSSI is growing! Come be a part of this rewarding environment, and enjoy the knowledge that you’re helping make a positive difference in the lives of others, as well as these career advantages:
  • On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.
  • Competitive salary based upon relevant education, experience and licensure.
  • Salary $25/Hourly.
  • Opportunity for advancement.
  • Comprehensive benefits package for Full-Time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.
  • You will be supported through a large network of Social Service Coordinators, both within LSSI and HUD.   
  • The paid training you need to learn, grow, and succeed!
Essential Functions:
  • Provide needs assessments, crisis intervention, and case management to residents while maintaining confidentiality.
  • Serve as a resource for the Housing Manager and maintain contacts in the community.
  • Arrange educational programs for residents and staff.
  • Maintain files in accordance with HUD and LSSI requirements and accurately complete all reports in a timely manner.
  • Demonstrate professional, positive behavior and carry out responsibilities with integrity, treating clients, families, other LSSI workforce members, and collaborative organizations and/or individual in a dignified, respectful, honest and fair manner.
 Position Qualifications:
  • Bachelor’s degree in human services or related field required.
  • Background check clearance required.
  • Experience working with older adults and entitlements preferred.
  • Demonstrated ability to communicate in a clear, comprehensible manner, both verbally and in writing.
  • Excellent organization, presentation and pc/computer skills, including experience using Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) along with other related software.
  • Valid driver’s license, in good standing for the state of residency required.
  • Access to reliable transportation required.
  • Valid IL statutory minimum liability insurance coverage, bodily injury and property damage required.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, protected veteran status, pregnancy, any other characteristic protected by law. 
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$52000K

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What You Should Know About Social Services Coordinator, Lutheran Social Services of Illinois

LSSI is excited to welcome a passionate and dedicated Social Services Coordinator to our team! This full-time position comes with a Monday to Friday schedule from 8:00 AM to 4:00 PM, allowing for a great work-life balance while making a difference in the lives of our residents and their families. As a Social Services Coordinator at LSSI, you will be at the frontline, coordinating essential home and community-based services within our senior apartment building. This role is not just about paperwork; it’s about building relationships and trust with our residents. You’ll conduct needs assessments, provide crisis intervention, and manage cases while ensuring confidentiality is maintained at all times. In addition to the important work you do, LSSI offers an array of benefits, including competitive salary options starting at $25 per hour, flexible paydays via Dayforce Wallet, and a comprehensive benefits package that includes healthcare insurance and up to 26 days of paid time off each year. You’ll also have the opportunity for advancement within a supportive community of Social Service Coordinators, and engage in paid training to flourish in your role. If you’re ready to embark on this rewarding journey, you’ll need a Bachelor’s degree in human services or a related field, along with a valid driver’s license and reliable transportation. Join LSSI today, and let’s make a positive impact together!

Frequently Asked Questions (FAQs) for Social Services Coordinator Role at Lutheran Social Services of Illinois
What does a Social Services Coordinator do at LSSI?

As a Social Services Coordinator at LSSI, your role involves coordinating home and community-based services for residents in our senior apartment buildings. You will conduct needs assessments, provide case management, and offer crisis interventions while also maintaining vital community contacts. It's a fulfilling position that allows you to engage directly with the community.

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What qualifications are needed for the Social Services Coordinator position at LSSI?

To become a Social Services Coordinator at LSSI, a Bachelor’s degree in human services or a related field is required. Additionally, having experience with older adults and clear communication skills will be beneficial. A background check and a valid driver’s license with reliable transportation are also necessary to fulfill this position.

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What benefits does LSSI offer to Social Services Coordinators?

LSSI offers a competitive benefits package for full-time Social Services Coordinators that includes healthcare insurance, flexible paydays, up to 26 days of paid time off annually, and a 403(b) retirement plan. You’ll also receive paid training, support from a network of Social Service Coordinators, and opportunities for advancement.

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What kind of schedule can I expect as a Social Services Coordinator at LSSI?

The Social Services Coordinator position at LSSI typically follows a Monday through Friday schedule, from 8:00 AM to 4:00 PM. This allows you to maintain a healthy work-life balance while dedicating your time to helping residents and their families during the week.

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How does LSSI support its Social Services Coordinators?

At LSSI, we provide extensive support for our Social Services Coordinators through a large network of professionals. We also offer paid training to ensure you have all the necessary skills and knowledge to succeed in your role, creating an empowering environment for personal and professional growth.

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Can I advance my career as a Social Services Coordinator at LSSI?

Absolutely! Career advancement opportunities are an integral part of our environment at LSSI. As a Social Services Coordinator, you'll have the chance to grow in your career and take on new challenges as you gain experience and further your education.

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What is the salary range for a Social Services Coordinator at LSSI?

The starting salary for a Social Services Coordinator at LSSI is competitive, with a base pay of $25 per hour. Your salary will be based on your relevant education, experience, and licensure, ensuring that your skills and knowledge are recognized.

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Common Interview Questions for Social Services Coordinator
How do you handle crisis situations as a Social Services Coordinator?

When faced with a crisis situation, it's crucial to remain calm and assess the needs of the individual involved. Explain your approach to crisis intervention, such as gathering information, maintaining confidentiality, and collaborating with other professionals to ensure the best outcome for the resident in need.

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Can you describe your experience working with older adults?

Discuss any relevant experience you have working with older adults. Emphasize your understanding of the unique challenges they face and how your skills can help address those issues. Share specific examples that highlight your compassion and ability to foster trust with this demographic.

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What strategies do you use for effective case management?

Effective case management involves a comprehensive approach. Talk about the importance of needs assessments, goal setting, regular follow-ups, and maintaining thorough documentation. Highlight your organizational skills and how you prioritize tasks to ensure every resident receives the attention they need.

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How do you maintain confidentiality while providing services?

Maintaining confidentiality is paramount in this role. Explain the protocols you follow to protect residents' personal information and any training or guidelines you adhere to, such as HIPAA regulations. Stress your commitment to ethical practice and building trust with clients.

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How do you assess the needs of residents effectively?

Discuss your methodologies for conducting needs assessments. Explain how you identify individual needs through direct communication and observation, and how you incline your assessment to consider the overall well-being of each resident. Use examples if applicable.

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What techniques do you use to motivate residents to participate in programs?

Engagement is key in social services. You can talk about how you approach motivation by understanding each resident's interests, creating an inviting atmosphere, and providing educational programs that match their needs and promote active participation.

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How do you collaborate with community resources?

Effective collaboration with community resources is essential for enhancing the support available to residents. Share your experience approaching local organizations, establishing partnerships, and how you stay informed about the services available to utilize them effectively for your residents.

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Can you give an example of how you've managed conflicting priorities?

Talk about a real-life example where you've had to manage multiple tasks with competing deadlines. Highlight your problem-solving skills, prioritization strategies, and how you communicated with team members to ensure that all tasks were completed effectively and on time.

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What role does documentation play in your work?

Documentation is vital in social services for tracking progress and ensuring compliance with regulations. Share how you keep accurate and organized records, the tools you use, and how documenting interactions helps in providing better services to residents.

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Why do you want to work as a Social Services Coordinator at LSSI?

This is your chance to express your passion for social services and your commitment to making a positive difference at LSSI. Discuss what drew you to the organization, aligning your values with their mission and how your experiences make you a great fit for the role.

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MATCH
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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 25, 2024

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