Job details

Manager IT/ Senior System Administrator Specialist

Position: Manager IT/ Senior System Administrator Specialist

Location: NYC

About LRN

Do you want to use your expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact.

LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,800 companies worldwide (including the world’s most recognizable brands) utilize LRN services and leverage LRN e-learning courses to help navigate complex regulatory environments and foster ethical, responsible, and inclusive cultures. In partnership with LRN, companies translate their values into concrete corporate practices, training materials, and leadership behaviours that create a sustainable competitive advantage. By acting upon shared values, companies and their people find the means to out behave and outperform.

About the role

This role will be responsible for managing and maintaining our IT infrastructure, ensuring seamless operations across systems, and supporting end-users globally. The ideal candidate will have hands-on experience in system administration and expertise in managing modern IT tools and platforms.

Your responsibilities will include:

Administer and support the company’s Microsoft 365 ecosystem, including Office 365, Exchange Online, SharePoint Online, and Teams.
Manage user accounts, licenses, and access permissions to ensure security compliance and operational efficiency.
Monitor system performance, prepare regular reports on usage and security, and provide recommendations for improvements.
Implement and maintain security policies and procedures, including data governance and compliance with regulatory requirements.
Provide end-user support and training to ensure efficient use of Microsoft 365 applications.
Stay updated with new Microsoft 365 features and capabilities, recommending upgrades and changes to enhance productivity and collaboration.
Troubleshoot and resolve issues related to Microsoft 365 services, working closely with Microsoft support as necessary.
Fulfill technology support requests from staff, responding promptly to help desk tickets.
Configure and deploy Mac and PC devices, and troubleshoot hardware issues.
Manage cloud accounts and software licenses across various platforms.
Test and deploy new software solutions to enhance organizational efficiency.
Carry out basic networking requests and maintain network stability.
Engage in ongoing training and educational activities to stay current with industry practices.
Perform any other duties or tasks as assigned or required.

Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience).

Minimum 5–7 years of experience in system administration or a similar role.
Excellent communication and interpersonal skills.
Strong problem-solving and analytical abilities.
Ability to prioritize tasks and work in a fast-paced environment.
Believe strongly in the value of automation

Competitive compensation
Flexible PTO plus US public holidays
Excellent healthcare plan including eye & dental care
Excellent 401K with employer match
Life Insurance, short term and long-term disability benefits
Health & Wellness reimbursements
Health Saving & Flexible spending account

LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Average salary estimate

$100000 / YEARLY (est.)

min

max

$80000K

$120000K

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What You Should Know About Manager IT/ Senior System Administrator Specialist, LRN Corporation

Are you ready to take your career to the next level? Join LRN as a Manager IT/ Senior System Administrator Specialist and become a vital part of our mission to help companies all over the world conduct business with integrity. At LRN, we’re a fast-growing SaaS e-Learning provider trusted by over 2,800 companies, from globally recognized brands to innovative start-ups. This is a fantastic opportunity for an IT professional who revels in the challenge of managing and maintaining a robust IT infrastructure and is eager to support a diverse set of end-users across multiple regions. In this role, you will take the reins of our Microsoft 365 ecosystem, ensuring a seamless experience for all users. Your day-to-day operations will include monitoring system performance, administering user accounts, implementing security policies, and delivering top-notch support. Your hands-on experience in system administration, paired with your problem-solving prowess, will be critical in troubleshooting issues, managing cloud accounts, and optimizing our technology stacks. Beyond the technical prowess, we value excellent communication skills, giving you the platform to effectively engage with teams globally while fostering a collaborative environment. Moreover, at LRN, we’re proud to offer a competitive compensation package, including flexible PTO, comprehensive healthcare, and a supportive workplace culture that celebrates diversity. Ready to make a difference? Join us at LRN and be a part of something bigger today!

Frequently Asked Questions (FAQs) for Manager IT/ Senior System Administrator Specialist Role at LRN Corporation

What does a Manager IT/ Senior System Administrator Specialist do at LRN?

As a Manager IT/ Senior System Administrator Specialist at LRN, your primary responsibility is managing and maintaining the IT infrastructure. This includes overseeing the Microsoft 365 ecosystem, ensuring operational efficiency, and providing essential support to end-users globally. You’ll also implement security policies, monitor system performance, and troubleshoot any issues that arise, making this a pivotal role in our organization’s success.