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Senior Client Solutions Manager - New and Emerging Business (French) LinkedIn Marketing Solutions

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role will be based in Dublin, Ireland. 

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.  

LinkedIn is one of the most trusted platforms globally, a place where our members invest their time, engage in meaningful conversations, build professional relationships, and do business. Within our Marketing Solutions business we are looking for a Client Solutions Manager to join our team in achieving our goal of empowering businesses to reach, engage and convert their target audience at scale.   

The role of a Client Solutions Manager in LinkedIn is to build and manage relationships with our clients, by discovering and executing against client objectives and serving as a trusted advisor and consultant.  

Client Solutions Managers collaborate with their Account Director partner/s as well as cross-functional teams to drive growth in their clients. This involves identifying trends and solving problems, providing ongoing marketing strategy consultation, as well as identifying areas where we can provide more value for our clients to build a case for upselling and incremental revenue opportunities.  

Responsibilities:   

  • Build strong relationships with LinkedIn Marketing Solutions customers by providing best-in-class consultative solutions that meet their marketing and business needs. 
  • Reach and exceed sales quotas while contributing to overall team goals. 
  • Create and manage a tiered service approach for your clients to deliver growth in your book.  
  • Proactively analyse and optimise your customers’ advertising campaigns and marketing programs to make strategic and tactical recommendations to meet long-term goals and improve immediate advertising performance.  
  • Working closely with your Account Director, you will consult and advise on all aspects of your client’s media campaigns including targeting, implementation, optimization, and reporting.  
  • Advise on creative and content quality and development, leveraging marketing expertise to maximize performance and delivery.  Support your customers’ communication and ongoing education, including a best-in-class onboarding experience and ad hoc education needs.  
  • Work effectively with various cross-functional partners in product, product marketing, insights, content marketing, technical support, and others to ensure customer success. 
  • Contribute to client events - Travel may be required up to 20%. 

Qualifications

Basic qualifications: 

  • 5+ years of experience in client-facing roles with internal or external stakeholder management experience    
  • 5+ years of work experience in digital media sales or a campaign/ account management function. 
  • 3+ years in sales quota carrying role 
  • Business fluency in French and English 

Preferred qualifications: 

  • Experience of thriving in a result-driven environment.  
  • Ability to translate analytics and present them as insights and recommendations in a client facing setting to drive their marketing and commercial success. 
  • Experience of onboarding new clients to a self-service platform   
  • Experience managing a broad range of advertising budgets and campaigns.  
  • Ability to drive results and collaborate with major customers, creating relationships across many levels of a client.  
  • Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision.  
  • Ability to work independently and collaborate cross-functionally.  
  • Understanding/passion for internet advertising technology and marketing automation. 

Suggested Skills: 

  • Communication and negotiation Skills. 
  • Understanding of solution-based selling 
  • Planning & Prioritization 
  • Business Forecasting Skills 
  • Collaboration

Additional Information

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

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What You Should Know About Senior Client Solutions Manager - New and Emerging Business (French) LinkedIn Marketing Solutions, LinkedIn

As a Senior Client Solutions Manager - New and Emerging Business (French) at LinkedIn Marketing Solutions, you'll play a pivotal role in shaping how businesses harness the power of the world's largest professional network. Based in the vibrant city of Dublin, Ireland, this hybrid role allows you to balance working from home with engaging in-person collaborations at our office. Your primary focus will be on building and managing strong relationships with our LinkedIn Marketing Solutions clients, ensuring they can effectively reach and engage their target audiences. You will work closely with Account Directors and cross-functional teams to identify client needs, provide marketing strategy consultations, and advise on optimizing their advertising campaigns. Exceeding sales quotas will be part of your challenge, but with your previous experience in digital media sales and client management, you'll thrive in this results-driven environment. Your fluency in both French and English will be invaluable as you guide clients through their marketing journeys. With LinkedIn's commitment to fostering a culture of trust, care, and inclusion, you can find fulfilling opportunities to grow personally and professionally. If you’re ready to transform the world of work while elevating client success, join us and make an impact every day!

Frequently Asked Questions (FAQs) for Senior Client Solutions Manager - New and Emerging Business (French) LinkedIn Marketing Solutions Role at LinkedIn
What does a Senior Client Solutions Manager - New and Emerging Business at LinkedIn Marketing Solutions do?

A Senior Client Solutions Manager at LinkedIn Marketing Solutions focuses on building relationships with clients to help them achieve their marketing objectives. This involves consulting on media campaigns, optimizing advertising strategies, and upselling services to ensure client success and satisfaction.

Join Rise to see the full answer
What qualifications are needed for a Senior Client Solutions Manager - New and Emerging Business at LinkedIn?

To qualify for the Senior Client Solutions Manager role at LinkedIn Marketing Solutions, candidates should have over five years of experience in client-facing roles and digital media sales. A strong understanding of analytics and campaign management is also important, along with fluency in both French and English.

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What are the key responsibilities of a Senior Client Solutions Manager at LinkedIn Marketing Solutions?

Key responsibilities include building client relationships, analyzing and optimizing advertising campaigns, advising clients on media strategies, and collaborating with cross-functional teams to drive client success and revenue growth.

Join Rise to see the full answer
How does LinkedIn support the growth of Senior Client Solutions Managers?

LinkedIn is deeply committed to employee growth by fostering a culture of inclusion and support. As a Senior Client Solutions Manager, you'll have access to continuous learning opportunities, mentorship, and resources designed to help you succeed in your role.

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Is the Senior Client Solutions Manager role at LinkedIn Marketing Solutions remote?

The role offers a hybrid work option, allowing you to work from home or commute to the Dublin office as needed. This flexible arrangement supports work-life balance while ensuring productivity and collaboration.

Join Rise to see the full answer
What skills are beneficial for a Senior Client Solutions Manager - New and Emerging Business at LinkedIn?

Essential skills for this role include strong communication and negotiation skills, solution-based selling, planning and prioritization, and business forecasting. An understanding of internet advertising and marketing automation is also beneficial.

Join Rise to see the full answer
How does one excel as a Senior Client Solutions Manager at LinkedIn?

To excel in this role, it's important to stay client-focused, be proactive in identifying opportunities for growth, effectively manage timelines, and leverage analytics to deliver insights that drive client marketing success.

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Common Interview Questions for Senior Client Solutions Manager - New and Emerging Business (French) LinkedIn Marketing Solutions
Can you describe your experience in managing client relationships as a Senior Client Solutions Manager?

When answering this question, emphasize your ability to build strong, trust-based relationships, provide consultative solutions, and how those relationships resulted in successful marketing outcomes. Use specific examples where you met or exceeded client objectives.

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What strategies do you use to optimize advertising campaigns for clients?

Discuss your analytical approach to reviewing campaign performance metrics, identifying trends, and suggesting adjustments. Provide a case where your strategic insights led to improved results, emphasizing your collaboration with clients.

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How do you handle sales quotas and performance metrics?

Highlight your experience working in results-driven environments emphasizing your methods for setting targets, prioritizing tasks, and working collaboratively with team members to meet and exceed sales goals. Provide specific metrics from past experiences.

Join Rise to see the full answer
What role does collaboration play in your work as a Senior Client Solutions Manager?

Explain your experience in working cross-functionally with various departments such as product marketing and technical support. Provide examples of how collaboration has led to enhanced client outcomes and informed decision-making.

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Can you give an example of a time you successfully upsold services to a client?

Share a specific scenario that demonstrates how you identified additional client needs and presented solutions that aligned with their goals, showcasing your ability to provide value and drive revenue growth.

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How have you utilized data to improve client marketing strategies?

Discuss methodologies you use to analyze data, derive insights, and translate these into actionable recommendations. Highlight a specific example of how your insights positively impacted a client’s campaign performance.

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What experience do you have with onboarding new clients to digital platforms?

Briefly outline your approach to onboarding, emphasizing the importance of creating a tailored experience that ensures clients feel supported and informed throughout the process, leveraging your understanding of marketing technologies.

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Describe a challenge you faced in a client-facing role and how you overcame it.

Relate a specific challenge, explaining the context, your analysis of the situation, the actions you took, and the eventual outcome. Focus on demonstrating problem-solving and conflict resolution skills.

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How do you prioritize tasks when managing multiple clients and projects?

Discuss your approach to time management and task prioritization, including tools or techniques you utilize. Provide an example that demonstrates your effectiveness in meeting deadlines and delivering quality work.

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What excites you most about the opportunity at LinkedIn Marketing Solutions?

Share your enthusiasm for the company's mission and values, as well as the impact you believe you'll make as a Senior Client Solutions Manager. Highlight your passion for helping clients succeed and the innovative aspects of LinkedIn's marketing solutions.

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Our mission is to create economic opportunity for every member of the global workforce and this vision connects our more than 16,000 employees in dozens of offices across five continents. It inspires us to invest in our talent, support career grow...

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DATE POSTED
November 26, 2024

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