Job details

Senior Client Solutions Manager

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role will be based in Toronto, Ontario, Canada.

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together. 

We are searching for a Senior Client Solutions Manager to manage relationships with our largest and often most complex customers. In this role, you will leverage your knowledge of online media, communication and relationship building skills, and analytical abilities to provide campaign intelligence and campaign strategy consultation, including identifying areas where LinkedIn can provide more value to our clients. The Senior Client Solutions Manager will be measured by their ability to build, cultivate, and partner with our clients as well as their ability to drive incremental revenue. The Senior Client Solutions Manager is a nimble team player who is comfortable managing multiple clients, campaigns, and projects concurrently.   

Responsibilities:   

Build trusted relationships with clients providing best-in-class customer experience by proactively identifying and solving customer challenges. 
Support customer communication and education including a best-in-class onboarding experience and ad hoc platform education needs. 
Consult and own all aspects of the client’s media campaigns including targeting, implementation, creative and content quality, optimization, performance, and proving ROI through campaign insights. 
Drive new product adoption and partner technology integration to enable client success and efficiency. 
Proactively analyze and optimize customers’ advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are achieved. 
Partner with cross-functional teams across Insights, Marketing, Media Operations, Customer Engineering, etc. to collaborate on campaign activation and drive toward client goals.
Be a consultative seller to renew and grow client investments, having full ownership of sales cycles with your customers. 
Apply rigor and use technology to design account plans to meet revenue goals. 
Collaborate with product teams to improve service offerings and campaign management tools with the goal of ensuring our customer needs are met.

Qualifications

Basic Qualifications: 

BA/BS degree or equivalent practical experience.   
5+ years of experience in advertising, marketing, or sales. 
3+ years of media sales or digital media account management experience.

Preferred Qualifications:   

2+ years of auction based or programmatic campaign management and optimization experience.
Ability to think strategically with a proven track record of achieving results by connecting a customer’s pressures with data-driven products and solutions.
Experience collaborating with both advertising agencies and client direct marketers.
Knowledge of full funnel marketing measurement – from brand through to acquisition and lead generation.
Familiarity of the financial services and technology industry landscapes.
Ability to conduct regular forecasts and reports.

Suggested Skills: 

Digital Marketing  and Advertising
Strategic Communications 
Solution-Based Selling 
Campaign Management 
Data Analytics

LinkedIn is committed to fair and equitable compensation practices.

Additional Information

Global Data Privacy Notice for Job Candidates 

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

LinkedIn Glassdoor Company Review

4.1

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CEO of LinkedIn

Ryan Roslansky

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What You Should Know About Senior Client Solutions Manager, LinkedIn

Are you ready to take your career to the next level with LinkedIn as a Senior Client Solutions Manager in Toronto, Canada? At LinkedIn, we strive to create economic opportunities for every member of the workforce, and we’re searching for someone passionate about building relationships with our largest and most complex clients. In this hybrid role, you’ll have the flexibility to work from home or from our vibrant office, depending on what suits you and your team best. You’ll leverage your expertise in online media and relationship management to deliver compelling campaign strategies and insights that drive value for our clients. As a Senior Client Solutions Manager, you will oversee all aspects of media campaigns, ensuring optimal performance while proactively identifying how LinkedIn can enhance client success. Your responsibilities will include building trusted relationships, driving product adoption, consulting on campaign strategy, and collaborating with cross-functional teams to meet client objectives. Your knack for strategic communication will enable you to effectively address customer challenges and deliver a best-in-class onboarding experience. If you’re excited about the prospect of empowering clients and fostering transformative relationships, this is the opportunity you’ve been waiting for at LinkedIn. Join us in redefining the way the world works while enjoying a culture built on trust, care, and inclusion.

Frequently Asked Questions (FAQs) for Senior Client Solutions Manager Role at LinkedIn

What does a Senior Client Solutions Manager do at LinkedIn?

As a Senior Client Solutions Manager at LinkedIn, you manage relationships with major clients, leveraging your skills in online media and communication to provide strategic guidance on their advertising campaigns. Your role involves consulting on all aspects of campaign success, from targeting to performance optimization, and working with cross-functional teams to drive client goals.