About Us

Leona is on a mission to empower everyone to take the best care of themselves, their patients, and their loved ones. We have an ambitious goal: to transform the way the world interacts with healthcare. We strongly believe that where you live shouldn’t impact your access to high-quality care. For patients, it should feel empowering, and unintimidating, to proactively take care of yourself and your loved ones. For doctors, we want to enable you to focus on what matters most, delivering the best possible care, by providing better tooling, decreasing the administrative burden, and helping you to prioritize based on urgency and complexity while saving time and improving clinician quality of life.  

Our first product is a platform that streamlines Doctor-Patient communication via WhatsApp, enabling doctors to offer greater convenience, personalization, and efficiency in their communication with their patients while saving care providers’ valuable time. 

Headquartered in Mexico City, we are a global team with team members based in Mexico, New York and San Francisco. Our diverse team brings together years of experience scaling tech companies like Rappi, Uber, Modern Fertility and Wonder throughout the US and Latin America. Leona is backed by top-tier investors such as General Catalyst & Accel, and an incredible list of angel investors including the founders of Nubank, Rappi, Maven Clinic, Xepelin, Forward Health and other successful technology companies. 

If you are hungry to learn and build 0-1 at an early stage startup, while rolling up your sleeves to make some magic, this role might be the perfect fit for you!

The Role 

We are looking for a Bilingual Executive Assistant to work closely with our leadership team to streamline operations and improve efficiency as we grow. This role is critical to ensuring our team is supported in both strategic and administrative capacities. If you are self-motivated, proactive, excel at managing details, enjoy solving problems, have excellent communication and interpersonal skills, and thrive in a fast-paced dynamic environment, this might be the ideal role for you! 

Location: Mexico City, hybrid (in this role, you will work with the team both in person, while also having the flexibility to work remotely for part of the week. The specific in-office schedule may vary week to week.) 

Responsibilities

• Calendar & Schedule Management: Schedule and coordinate meetings across time zones, ensuring no conflicts.

• Administrative Tasks: Process expense reports and invoices, organize documents, and maintain company databases. Keep leaders and team organized.

• Meeting Preparation: Prepare agendas, take detailed notes, assist in creating presentations and other meeting materials, and track action items for follow-ups. 

• Project Support: Assist with research, presentations, and managing special projects to support company goals.

• Travel Coordination: Organize domestic and international travel plans, including flights, accommodations, and itineraries.

• Communication: Act as a liaison for internal and external communications, drafting and translating materials in English and Spanish.

• Team Engagement: Support cultural initiatives by organizing team offsites, events, and activities.

Requirements

• Language Skills: Fluency in Spanish, and excellent English communication skills, both written and verbal.

• Experience: 3+ years as an executive assistant, with prior experience in fast-paced environments; startup or tech industry experience is a plus.

• Technical Proficiency: Familiarity with tools like Google Workspace, Slack, and Notion, with the ability to learn new systems quickly.

• Detail-Oriented: Exceptionally organized with the ability to manage multiple priorities under tight deadlines, with excellent attention to detail. 

• Interpersonal Skills: Excellent communicator with the ability to maintain professionalism in high-pressure situations. You are able to anticipate and respond to the needs of others before they arise.

• Adaptability: Must thrive in a fast-paced environment, learn quickly, and operate with a sense of urgency, with the ability to take initiative and ownership over sometimes ambiguous tasks autonomously. 

• Dedication: Willingness to go above and beyond, aligning with our aggressive growth goals.

What You Can Expect: 

• Autonomy & Responsibility: You will take ownership of your time and efforts, prioritizing the activities that have the largest impact for the company 

• Team Collaboration: We are very team oriented; you’ll have the opportunity to work with a small, nimble team of superstars, gaining insight into building a company from scratch. Everyone in the team is here to help each other - 24/7 

• Mentorship: The team members are here to support your career growth goals within the company and afterwards 

• Ambiguity: There are a lot of unknowns given the early stage of the company, you will be responsible for navigating ambiguous environments and determining the best path forward 

• Dedication: If you prefer 9-5 environments, this role is not for you. While there is no strict ‘clocking in/clocking out’ schedule, our aggressive growth goals require the team to work more than 8 hours a day 

• Flexibility: The team is very flexible to changing schedules and are very accommodating to any circumstances you may have