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Business Analyst

Company Description

Lendi Group is the new group born out of the merger of Aussie Home Loans and Lendi. As a Group we operate a multi-brand strategy across Aussie Home Loans and Lendi, pulling together a truly personalised home loans experience for the Australian audience that balances both human support and smart technology.  

We’re revolutionising the industry with best-in-class technology and a suite of tools that takes the hard work out of home loans – for our Customers and Brokers alike.

At Lendi Group we value work life balance. Our flex-first policy enables our team members to choose how they do their best work; home, office, or flex!

Diversity, Equality, and Inclusion are fundamental to the success of Lendi Group. We’re passionate about fostering an environment where our team members feel valued and supported and we celebrate everyone’s unique identity.

To learn more about life at Lendi Group check out our blog: https://www.lendi.com.au/inspire/category/life-at-lendi/

What’s the role?

Lendi Group is seeking an experienced Business Analyst to join our Growth Product team, the primary entry point for customers into the Aussie and Lendi businesses.

Our team plays a pivotal role in driving the transformation from a broking business to a comprehensive end-to-end property buying experience.

We collaborate closely with customer acquisition, content and creative teams, customer journeys, and broker marketing to deliver seamless customer acquisition and retention experiences.

Our responsibilities on the website include property reports, credit scores, calculators, landing pages, web content, and primary acquisition funnels.

This role can be based in either Melbourne or Sydney.

    Job Description

    Lendi Group is looking for an experienced Business Analyst to join our team. On a typical day you will:

    • Define concise, end-to-end user stories to drive both frontend and backend development in an agile environment.
    • Play a crucial role in bridging the gap between our business needs and technology solutions.
    • Collaborate within a passionate digital cross-functional team which includes Product Management, Engineering and Product Designers.
    • Demonstrate proven analytical skills with a 'can do' attitude – we're looking for someone who can propose, document, and deliver.

    Qualifications

    • Proven end-to-end Business Analyst experience within Agile Scrum, covering detailed analysis, requirements elicitation, user story creation/acceptance criteria and As-Is/To-Be states.
    • Proficient in JIRA and Confluence.
    • Strong blend of technical and business BA skills.
    • Solid understanding of the home loan application lifecycle, with a focus on lending-specific requirements would be highly desirable
    • Experience collaborating with cross-functional Agile teams (Engineering, Product, Design, QA) in remote and on-site settings.
    • Able to work autonomously and adapt to shifting priorities.
    • Awareness of digital design and backend connectivity.
    • BAU support, including helpdesk ticket resolution (desirable) 

    Additional Information

     

    • We’re Flex First which means we’ve fully embraced flexible working from home and have metropolitan city offices for those who do want to work from the office.
    • We offer extended Paid Parental Leave: we celebrate our growing Lendi Group family with up to 26 weeks leave for primary carers and up to 4 weeks for secondary carers. 
    • An additional week’s Loyalty Leave each year after reaching 3 years’ service. 

    We are a people-first company that invests in initiatives to promote a healthy work environment, such as offering an Employee Assistance Program and social groups such as our industry-leading Women in Technology group.

    Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group to attract, engage and evolve the right talent and build best-in-class products.

    Lendi Group is a 2024 Circle Back Initiative Employer; we value a positive candidate experience and commit to respond to every applicant. Once we have received your application, we will reach out to you via email.

    Feeling like you don’t meet all the skills listed? That’s ok; we are always on the lookout for different skills, experience, and qualities and so we’d still like to hear from you.

    #Lendigroup #LI-GR2

    #LI-remote

    Lendi Group Glassdoor Company Review
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    CEO of Lendi Group
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    David Hyman
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    What You Should Know About Business Analyst, Lendi Group

    Are you an experienced Business Analyst looking for an exciting opportunity with Lendi Group? As a pioneer born from the successful merger of Aussie Home Loans and Lendi, we are transforming the home loans experience for Australians, combining cutting-edge technology with personalized human support. In your role as a Business Analyst within our Growth Product team, you'll be at the forefront of this transformation, working directly to enhance our customer acquisition and retention strategies. Collaborating with a cross-functional team, you will define user stories to fuel our agile development cycle while bridging business needs with technical solutions. Your analytical skills will shine as you engage with various stakeholders, ensuring our digital platforms operate seamlessly. With a strong focus on the home loan application lifecycle, your ability to adapt and bring fresh ideas to the table will be invaluable. Plus, we’re a flex-first workplace that values work-life balance, promoting a supportive and inclusive environment. If you're excited to take ownership of innovative projects in a dynamic team setting, Lendi Group is the perfect place for you to grow. Join us, and help reshape the landscape of property buying in Australia, all while enjoying the perks of flexible working arrangements and a people-first culture. Let's make home loans easier and more accessible together!

    Frequently Asked Questions (FAQs) for Business Analyst Role at Lendi Group
    What does a Business Analyst do at Lendi Group?

    As a Business Analyst at Lendi Group, you will define user stories, collaborate with cross-functional teams, and bridge the gap between business needs and technology solutions to enhance the customer experience.

    Join Rise to see the full answer
    What qualifications are needed for the Business Analyst position at Lendi Group?

    Candidates should have proven experience in end-to-end business analysis, preferably within Agile Scrum, as well as proficiency in JIRA and Confluence, and a solid understanding of the home loan application lifecycle.

    Join Rise to see the full answer
    What's unique about Lendi Group's approach to home loans as a Business Analyst?

    Lendi Group stands out by integrating smart technology with personalized support, allowing you to work on projects that directly impact customer experiences and help revolutionize the home loans industry in Australia.

    Join Rise to see the full answer
    Can I work remotely as a Business Analyst at Lendi Group?

    Yes! Lendi Group offers a flex-first policy, which means you have the freedom to choose how you do your best work—whether that's from home, at the office, or a mix of both.

    Join Rise to see the full answer
    What core values guide the Business Analyst role at Lendi Group?

    Lendi Group is guided by core values that include collaboration, accountability, and customer-centered innovation. These principles foster a supportive environment where your contributions will be valued.

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    How does Lendi Group support work-life balance for Business Analysts?

    Lendi Group promotes work-life balance through flexible working arrangements and offers various employee benefits, including an Employee Assistance Program and extensive parental leave.

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    What can I expect from the interview process for the Business Analyst position at Lendi Group?

    The interview process at Lendi Group aims to provide a positive candidate experience where you'll discuss your skills and experiences, and learn more about our vibrant work culture and collaborative environment.

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    Common Interview Questions for Business Analyst
    Can you explain your experience with Agile methodologies?

    Provide specific examples of projects where you've used Agile, focusing on how you contributed to user story creation and worked with cross-functional teams to iterate on product features.

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    How do you approach defining user stories?

    Discuss your process for gathering requirements, ensuring you actively involve stakeholders and consider user perspectives to create concise and actionable user stories.

    Join Rise to see the full answer
    What tools do you prefer for managing requirements and why?

    Highlight your proficiency in tools like JIRA and Confluence, explaining how they facilitate collaboration and documentation throughout the project lifecycle.

    Join Rise to see the full answer
    Describe a challenging project you managed as a Business Analyst.

    Share a specific situation, explaining the challenges faced, the strategies you employed to overcome them, and the positive results achieved through your actions.

    Join Rise to see the full answer
    How do you ensure alignment between business needs and technology solutions?

    Explain your communication strategies, such as regular meetings with stakeholders and using visual aids to bridge any gaps between business requirements and technical capabilities.

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    Can you provide an example of contributing to a successful cross-functional team?

    Narrate an experience where your collaboration with team members from different departments led to a successful project outcome, emphasizing teamwork and shared goals.

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    What methods do you use to analyze data effectively?

    Discuss your analytical techniques and tools that help you gather insights from data—this could include A/B testing, user feedback, and performance metrics.

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    How do you stay updated with the latest trends in the home loan industry?

    Share your methods for professional development, such as attending industry seminars, reading relevant publications, and engaging in online communities focused on home loans and finance.

    Join Rise to see the full answer
    In your opinion, what are the key qualities of a successful Business Analyst?

    Mention essential qualities like strong communication skills, adaptability, analytical thinking, and a proactive approach to problem-solving that drive success in the role.

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    How do you handle feedback on your analyses and proposals?

    Describe your openness to constructive feedback, emphasizing how you use it as a learning opportunity to refine your work and improve future outcomes.

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    We are one of Australia’s fastest growing fintechs, building market leading technology to transform the home loan industry through our powerhouse property brands and networks - Aussie and Lendi . Lendi Group exists to transform the stressful, dis...

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    Full-time, remote
    DATE POSTED
    November 28, 2024

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