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Business Analyst/Project Coordinator, Bureau of Public Health Clinics

Job Description

The Bureau of Public Health Clinics (BPHC) mission is to promote a healthy community by providing New Yorkers with the resources needed to make informed and empowered health decisions; identify and treat tuberculosis, and provide immunization and sexual health services regardless of ability to pay or immigration status. To achieve its mission, the BPHC provides direct clinic services to people seeking health care; monitors disease trends; provides education and training to service providers and community groups; conducts research; and develops policies and programs to deliver high quality clinical care which best serve New Yorkers. The Bureau of Public Health Clinics seeks to hire a Business Analyst/Project Coordinator.

This CRS I will report to the Director of Clinical Informatics and support data migration and reporting as it transitions from an existing electronic health record (EHR) to Epic.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
- Learn about the existing EMRs data structure and develop subject matter expertise
- Support data validation after EMR updates deployment
- Perform data conversions including extracting data from non-Epic EHR systems, performing transformations upon the data, and importing it into Epic
- Support developing and executing test plans, exception-handling routines as well as source to target mappings for the purpose of archiving data of EMR systems and the migration data into Epic system.
- Conduct data quality assurance activities throughout the migration process, as well as monitoring data quality after migration
- Contribute to data governance efforts including definitions, implementation, and organization
- Follow data security and privacy policies, and stays up to date with recent data tools and trends
- Develop dashboard, reports for different user groups
- Participate in meetings with multiple internal and external stakeholders to gather requirements, provide ongoing updates, and ensure business needs are met
- Support project management efforts of implementing new systems

PREFERRED SKILLS:
- Advanced skills with SQL, R or SAS
- Experience with Epic and other EHRs
- Experience with data migration to Epic system is highly preferred
- Excellent written and oral communication skills.

Why you should work for us:

- Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [email protected] or 347-396-6549.

Qualifications

1. For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.
To be appointed to Assignment Level II and above, candidates must have:
1. A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or
2. A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.

NOTE:
Probationary Period
Appointments to this position are subject to a minimum probationary period of one year.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$75000 / YEARLY (est.)
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$60000K
$90000K

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What You Should Know About Business Analyst/Project Coordinator, Bureau of Public Health Clinics, City of New York

If you're looking for a rewarding opportunity to make a difference in public health, consider the role of Business Analyst/Project Coordinator with the Bureau of Public Health Clinics. Located in Long Island City, NY, this position not only allows you to immerse yourself in the operations of a dedicated health department but also to play a key role in transitioning from existing electronic health records to Epic. By joining the team, you’ll be part of a mission that supports the health and well-being of New Yorkers, particularly in areas such as tuberculosis treatment and immunization services. Your day-to-day responsibilities will involve developing expertise in existing EMR data structures, ensuring data quality throughout the migration process, and contributing to data governance efforts. You'll utilize your advanced skills in SQL, R, or SAS to perform data conversions and validation, while communicating effectively with various stakeholders to gather requirements. The best part? This role offers fantastic benefits, including loan forgiveness programs and a solid work-from-home policy! Come and be an important part of the NYC Health Department's continued mission to innovate and enhance community health care as a Business Analyst/Project Coordinator, where your efforts can directly impact the lives of fellow New Yorkers.

Frequently Asked Questions (FAQs) for Business Analyst/Project Coordinator, Bureau of Public Health Clinics Role at City of New York
What does a Business Analyst/Project Coordinator do at the Bureau of Public Health Clinics?

The Business Analyst/Project Coordinator at the Bureau of Public Health Clinics plays a crucial role in supporting data migration and reporting as the organization transitions to the Epic electronic health record system. This position involves developing a deep understanding of existing EMR data structures and ensuring data quality through validation and quality assurance processes. The role also includes collaborating with multiple internal and external stakeholders to gather project requirements, while actively participating in the implementation of new health information systems.

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What qualifications are needed for the Business Analyst/Project Coordinator position at the Bureau of Public Health Clinics?

To qualify for the Business Analyst/Project Coordinator role at the Bureau of Public Health Clinics, candidates must hold at least a master's degree in a relevant field, such as public health or a related science. Additionally, candidates should possess a minimum of two years of experience in research or administrative roles that align with the job's responsibilities. Familiarity with data migration, health records, and proficiency with SQL, R, or SAS are also highly desirable.

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How can I apply for the Business Analyst/Project Coordinator position at the Bureau of Public Health Clinics?

Applying for the Business Analyst/Project Coordinator position at the Bureau of Public Health Clinics is straightforward. Interested candidates should prepare a resume and a cover letter that highlight relevant experience and skills. Applications should be submitted according to the instructions provided in the job announcement, ensuring that all required documents are included for consideration. Keep an eye on deadlines to ensure your application is timely!

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What kind of benefits can I expect as a Business Analyst/Project Coordinator at the Bureau of Public Health Clinics?

As a Business Analyst/Project Coordinator at the Bureau of Public Health Clinics, you can expect a range of exceptional benefits. These include a premium-free health insurance plan saving you over $10,000 annually, a public sector pension plan, and a robust Worksite Wellness Program. Additionally, the position may qualify for federal and state loan forgiveness programs, making a career with the Bureau financially enticing and beneficial.

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What is the work environment like for a Business Analyst/Project Coordinator at the Bureau of Public Health Clinics?

The work environment for a Business Analyst/Project Coordinator at the Bureau of Public Health Clinics is collaborative and community-focused. You will work alongside professionals dedicated to improving public health and will have the opportunity to participate in meetings with various stakeholders. With a supportive team and a commitment to data-driven decision-making, you will be part of an organization constantly seeking improvement in health services for New Yorkers.

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What software tools are typically used by Business Analysts/Project Coordinators at the Bureau of Public Health Clinics?

Business Analysts/Project Coordinators at the Bureau of Public Health Clinics typically utilize a variety of software tools to perform their duties effectively. Proficiency in SQL, R, or SAS is highly advisable for data manipulation and analysis. Additionally, familiarity with Epic's electronic health record system is preferred, alongside experience with data visualization tools for developing dashboards and reports.

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What career growth opportunities are available for a Business Analyst/Project Coordinator at the Bureau of Public Health Clinics?

The Bureau of Public Health Clinics values professional development and offers various career growth opportunities for Business Analysts/Project Coordinators. You will gain significant experience in public health informatics and data governance, which are valuable skills in the health sector. Additionally, the agency encourages continuous learning and may provide access to training programs or additional responsibilities that can lead to advancement within the organization.

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Common Interview Questions for Business Analyst/Project Coordinator, Bureau of Public Health Clinics
Can you describe your experience with data migration in health informatics?

In answering this question, consider detailing specific projects you’ve worked on, particularly any experience with transitioning data from one system to another. Discuss your understanding of data validation, the types of challenges you encountered, and how you overcame them to ensure successful implementation.

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How do you ensure data quality during a migration project?

When addressing this question, emphasize the importance of establishing clear protocols for data quality checks, including validation steps, comparisons with source data, and the use of automated tools when possible. Provide examples from your experience where you utilized specific techniques to monitor and ensure data integrity.

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What techniques do you employ to engage stakeholders during a project?

To effectively engage stakeholders, communicate your methods for fostering collaboration—such as regular meetings, feedback sessions, and maintaining an open line of communication. Share examples of how this engagement has led to improved outcomes in past projects.

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How do you handle tight deadlines and pressure in project management?

This question is an opportunity to share your time-management strategies. Explain how you prioritize tasks, utilize project management tools, and communicate with team members to stay on track. Provide examples of how you’ve successfully managed deadlines in previous roles.

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Have you ever had to work with a difficult team or stakeholder? How did you handle it?

Discuss a specific instance where you faced challenges with a team member or stakeholder. Focus on your conflict resolution skills, the steps you took to address the issues, and the final outcome of those interactions to showcase your interpersonal skills.

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What is your approach to learning new technologies or systems?

In response to this question, emphasize your adaptability and commitment to lifelong learning. Provide examples of how you have approached learning new software or tools, including any resources you utilized, such as online courses or peer learning sessions.

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Can you explain how you would perform a data quality check post-migration?

Here, detail the systematic approach you would take for post-migration data quality checks, including procedures for sample testing, validation against the original data, and checks for consistency and accuracy in the new system. Explain how this contributes to the overall success of data migration.

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What role does communication play in your project management style?

Discuss the crucial role of communication in your project management processes, highlighting how you keep team members informed, share updates with stakeholders, and ensure clarity in project objectives. Share methods you employ to foster transparent communication within a project.

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Why do you want to work for the Bureau of Public Health Clinics?

Use this opportunity to express your interest in public health and why the Bureau's mission resonates with you. Discuss your passion for making a difference in community health services and your enthusiasm for being part of an organization that values innovation and improvement.

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What specific skills make you a good fit for the Business Analyst/Project Coordinator role?

Tailor your answer to reflect the specific skills mentioned in the job description, such as your analytical skills, experience with EHR systems, proficiency in relevant programming languages, and your ability to work well with diverse teams. Provide examples of how these skills have contributed to your previous successes.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 25, 2024

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