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General Sales Manager

Legacy Restoration is the leader in residential home exterior renovation, offering a complete line of roofing, siding, windows, gutters and installation services. Our purpose, built on the foundation of our core values, is to improve the quality of life for our employees and customers through the pursuit of excellence. We offer career advancement, growth and leadership development opportunities. We are active members of the communities we serve through actively giving back and participating in volunteer activities.  


There are two primary roles of the General Sales Manager (GSM):

 1) build and maintain culture in alignment with Legacy Purpose, Values & Vision

 2) work with the Service Representatives (SR’s), Field Inspectors (FI’s), and Project Managers (PM’s), on a day to day basis. 


Additionally, the General Sales Manager is responsible for the annual budget and plan (including sales revenue execution & spending), profit margin performance, all personnel issues, and customer service.  All hiring, training, and management of SR’s, FI's, and PM’s is the GSM's responsibility, as well as individual growth and development plans for each employee.  The GSM also works closely with staff in the Sales Shared Services Department on job submissions, supplements, mortgage processing, invoicing, collections, marketing and advertising.  Training and support for the General Sales Manager provided primarily by the Regional Sales Manager. 


Essential Duties and Responsibilities include the following, other duties may be assigned as necessary: 

Execute recruitment & hiring of all SR’s, FI’s and PM’s 

Provide all office and field training for SR’s, FI’s and PM’s, as well as ongoing day to day support 

Provide strong leadership & support to their team of SR’s, FI’s and PM’son a day to day basis 

Plan & run weekly all rep sales meetings 

Plan & run weekly team meetings 

Provide monthly quota & performance reviews for all employees 

Execute according to plan for sales revenue and budget  

Attend all department, company leadership & company-wide meetings 

Represent Legacy Restoration by wearing company-branded apparel & having company branded vehicle decals installed on the windows of their personal vehicles 

Adhere to all company standards, including all company policies and standard operating procedures 

Operate with Legacy Core Values with all customers and Legacy teammates on a day to day basis 



Job Duties Include: 

Hit daily, weekly, monthly and annual contract numbers and revenue goals.

Interviewing, Training and Hiring of all Service Representatives

Provide strong leadership and daily management to the entire Sales Team

Plan and execute all Sales Meetings (weekly meeting & any others as deemed necessary) 

Perform monthly quota and performance reviews for the Sales Team

Proposing and executing an annual budget & plan for the department


Ideal Candidates:

Willing to apply previous knowledge to fit into Legacy’s standards and company culture.

Understand that 60-70% of the Sales Manager position is in the field with the Sales Reps.

Be reliable & display strong work ethic

50-70 hours / week minimum

Must demonstrate exceptional communication skills

Must display exceptional time management and organizational skills

Ability to multitask and prioritize work as needed

Ability to spot mistakes/problems in process and correct real time

Comfortable with public speaking and leading team trainings

Comfortable providing constructive criticism to employees, and leading to necessary changes


Pay & Benefits: 

Hours vary depending on job volume / time of year

Compensation: $100,000 base salary with a commission/draw structure, no commission cap

Benefits Include: Medical, Dental, Vision, Life, 10 Days ATO (Paid time off), 8 Paid Holidays, 401K with company match, Life Insurance and Vehicle Allowance


Essential Duties and Responsibilities:
  • Execute recruitment & hiring of all SR’s, FI’s and PM’s 
  • Provide all office and field training for SR’s, FI’s and PM’s, as well as ongoing day to day support 
  • Provide strong leadership & support to their team of SR’s, FI’s and PM’son a day to day basis 
  • Plan & run weekly all rep sales meetings 
  • Plan & run weekly team meetings 
  • Provide monthly quota & performance reviews for all employees 
  • Execute according to plan for sales revenue and budget  
  • Attend all department, company leadership & company-wide meetings 
  • Represent Legacy Restoration by wearing company-branded apparel & having company branded vehicle decals installed on the windows of their personal vehicles 
  • Adhere to all company standards, including all company policies and standard operating procedures 
  • Operate with Legacy Core Values with all customers and Legacy teammates on a day to day basis 


Requirements:
  • 3+ years of leadership experience in a high performance sales environment.
  • Ability to articulate your personal approach / philosophy for leadership
  • Consistent history & track record of success
  • Experience & comfortability with using mobile apps and computer technology  (specific program training will be provided)
  • Reliable vehicle
  • Ability to perform various physical tasks such as climbing ladders, working at roof heights, & lifting a minimum of 50 pounds


Preferred Requirements:
  • 8+ years of leadership experience in a high performance sales environment.
  • Experience in roofing sales and the property claims space (insurance claims)
  • Experience managing a door-to-door sales force


$150,000 - $190,000 a year
Pay & Benefits: 
This role has a $100,000 salary plus commissions. 1st year earnings look to be between $150,000 - $190,000 with future earnings increasing based around growth of the market.

Benefits Include: Medical, Dental, Vision, Life, 10 Days ATO (Paid time off), 8 Paid Holidays, 401K with company match, Life Insurance and Vehicle Allowance

Hours vary depending on job volume / time of year

We take great pride in delivering a 5 Star customer experience, quality workmanship for our customers and upholding anoutstanding work environment for our employees.    

The atmosphere at Legacy nurtures a culture of excellence, accountability, professionalism and continued growth and improvement. Giving back to the communities we serve is a vital component of our core values; we frequently volunteer as a group and enjoy team building activities that focus on personal development and bettering the lives of employees, customersand our communities.   

 

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CEO of Legacy Restoration
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Scott Mullins
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Average salary estimate

$145000 / YEARLY (est.)
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$100000K
$190000K

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What You Should Know About General Sales Manager, Legacy Restoration

As the General Sales Manager at Legacy Restoration in Rochester, MN, you’ll have the extraordinary opportunity to lead a dynamic sales team within the thriving home exterior renovation industry. At Legacy, we pride ourselves on improving the quality of life for our employees and customers through our commitment to excellence. In this exciting role, you will be the driving force behind the culture we’ve built, aligning everyday operations with our core values and vision. You'll be actively engaged in mentoring and supporting Service Representatives, Field Inspectors, and Project Managers, ensuring they are well-equipped and motivated to meet their goals. With responsibilities ranging from recruitment and training to performance reviews and strategic planning, your leadership will directly impact sales revenue and customer satisfaction. You’ll also work closely with various departments, from job submissions to marketing initiatives, to streamline processes and enhance our overall performance. We’re looking for someone willing to put in 50-70 hours a week, demonstrating a strong work ethic and exceptional communication skills. With a competitive salary structure starting at $100,000, complemented by commission opportunities, you'll find yourself well compensated for your hard work and dedication. If you’re ready to make a significant impact while growing with a team that values community involvement and personal development, Legacy Restoration is the perfect place for you to unleash your potential and drive success.

Frequently Asked Questions (FAQs) for General Sales Manager Role at Legacy Restoration
What does a General Sales Manager do at Legacy Restoration?

As a General Sales Manager at Legacy Restoration, your primary responsibilities include building and maintaining a positive company culture, leading a team of Service Representatives, Field Inspectors, and Project Managers, and managing the overall sales strategy. You'll also handle hiring, training, performance reviews, and collaboration with various departments to maximize sales revenue and customer satisfaction.

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What are the qualifications needed for the General Sales Manager position at Legacy Restoration?

To qualify for the General Sales Manager role at Legacy Restoration, candidates should have at least 3 years of leadership experience in a high-performance sales environment, strong communication skills, and a reliable vehicle. Preferred qualifications include 8+ years of experience and familiarity with roofing sales and property claims.

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What is the salary range for a General Sales Manager at Legacy Restoration?

The salary for a General Sales Manager at Legacy Restoration starts at $100,000, with total first-year earnings projected between $150,000 and $190,000 based on commission. Future earnings will increase with market growth, making it a lucrative opportunity for qualified candidates.

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How does Legacy Restoration support its General Sales Managers?

Legacy Restoration supports General Sales Managers through training provided mainly by the Regional Sales Manager, along with ongoing resources for team leadership. There’s a strong emphasis on professional development, giving managers the tools to succeed and foster growth within their teams.

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What kind of benefits does a General Sales Manager receive at Legacy Restoration?

General Sales Managers at Legacy Restoration enjoy a comprehensive benefits package, including medical, dental, vision, life insurance, 10 days of paid time off, 8 paid holidays, a 401k with company match, and a vehicle allowance. These benefits are designed to promote a healthy work-life balance and financial well-being.

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What is the company culture like at Legacy Restoration?

The company culture at Legacy Restoration is built on core values of excellence, accountability, and community involvement. We prioritize personal and professional growth, promote teamwork and collaboration, and encourage employees to engage in volunteer activities, ensuring a fulfilling work environment.

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How often does the General Sales Manager meet with their team at Legacy Restoration?

The General Sales Manager at Legacy Restoration plans and runs weekly sales meetings and team meetings to discuss performance, strategies, and growth opportunities. Monthly quota and performance reviews are also conducted, ensuring continuous improvement and alignment with company goals.

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Common Interview Questions for General Sales Manager
How do you handle recruitment for a team as a General Sales Manager?

In your answer, emphasize your approach to recruiting, such as identifying candidates who align with company values, utilizing various sourcing methods, and conducting thorough interviews. Highlight the importance of building a diverse and skilled sales team.

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Can you describe your leadership style as a General Sales Manager?

Discuss your leadership style by providing examples of how you motivate and support your team. Mention specific techniques that foster communication and accountability, while also addressing the importance of adapting to individual team members’ needs.

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What strategies do you implement to achieve sales targets?

Outline specific sales strategies you’ve previously used to meet or exceed targets, along with how you analyze performance metrics to adjust tactics. Discuss how you involve your team in setting sales goals and fostering collaboration.

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How do you provide feedback and performance reviews to your team?

Detail your approach to giving constructive feedback that promotes growth. Mention how you prioritize regular check-ins and performance reviews to encourage open dialogue and address areas of improvement.

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What experience do you have in the roofing or property claims industry?

Discuss any relevant experience you have in roofing sales or property claims. Share examples of how that expertise has contributed to your success as a leader in those areas and how you’ll leverage that knowledge at Legacy Restoration.

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How do you manage conflicts or challenges within your team?

Explain your conflict resolution strategies, such as fostering open communication and addressing issues promptly. Provide examples of how you’ve successfully navigated challenges to create a positive team dynamic.

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What role does community involvement play in your leadership?

Emphasize the importance of community involvement in your leadership philosophy. Share examples of how community service enhances team building and aligns with the corporate values of Legacy Restoration.

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How comfortable are you with public speaking and training your team?

Discuss your public speaking experience and comfort level while leading team trainings. Highlight any successful training sessions or workshops you’ve conducted to demonstrate your effectiveness in this area.

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What methods do you use to stay organized and manage your time effectively?

Describe your time management techniques, including tools or methodologies you use to prioritize tasks and stay organized. Highlight your ability to handle multiple responsibilities while maintaining a clear focus on goals.

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How do you ensure that your team adheres to company policies and procedures?

Discuss your strategies for reinforcing company policies and procedures, such as regular training, leading by example, and providing resources to ensure understanding. Highlight the importance of compliance in creating a strong workplace culture.

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Our purpose is to improve the quality of life for our customers and employees through the pursuit of excellence in exterior home restoration. Core Values: - Maximizing Individual’s Potential - Teamwork and Unity - Continuous Improvement - Valuing...

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November 28, 2024

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