KPMG New Zealand is part of the international KPMG network, one of the world’s leading professional services organisations. We provide audit, tax, and advisory services to individuals, SMEs, not-for-profit organisations, multi-nationals and government agencies.
Our people experience is anchored in a clearly articulated purpose of ‘Fuelling New Zealand’s prosperity’ and our contribution to the shared wealth and lasting well-being for all New Zealanders. In order to deliver this, we must attract, develop and retain the very best people and create a workplace environment in which everyone is able to flourish. We are proud of our reputation for values-driven behaviour that guide our actions and defines what it means to work at and be part of KPMG. We believe in Integrity – We do what is right; Excellence – We never stop learning and improving; Courage – We think and act boldly; Together – We respect each other and draw strength from our differences; and For Better – We do what matters.
The KPMG IT Group delivers and supports information systems to help build the future at KPMG through the innovative use of technology.
Recruitment Agencies: The recruitment for this role is being managed directly by the KPMG Talent Acquisition team. We will contact our preferred agency partners if we require agency assistance. Thank you for your understanding.
Life at KPMG
KPMG values diversity in the workforce and we encourage candidates from diverse backgrounds to apply for roles, including individuals with a disability, additional mental health needs, chronic health conditions or who identify as neurodivergent.
For disabled and neurodiverse candidates, if you encounter accessibility barriers or if you have access needs and require support to participate equitably in the recruitment process, please phone Enya van Dulm on 04 816 4660 or email KPMGAccessibilityNetwork@kpmg.co.nz
We offer rewarding careers to talented individuals and a holistic range of benefits to support your life balance, whatever your circumstance. We want you to do Work That Matters, Thrive and Grow and know that you Belong here with us, at KPMG.
As a KPMG employee, we will offer you:
— Access to the firm's annual incentive scheme
— Opportunities for local and international secondments
— Hybrid working across a mix of office, client and home hubs to recognise that people have individual circumstances and preferences when it comes to where and how they work
— The ability to work from overseas and extend time connecting with friends and family outside New Zealand
— Flexible leave options, including the ability to purchase additional annual leave
— Gender-neutral support for all stages of the parental journey, including access to 18 weeks of fully paid parental leave for all new parents
— A paid professional association membership of your choice
— Digital accreditations through our partnership with Microsoft, LinkedIn Learning, with bespoke learning pathways for all employees
— A wide-range of special offers and discounts on insurances, banking services, and lifestyle goods and services
— The support, allyship and opportunity to join our many Inclusion, Diversity and Equity Affinity networks, including the Kiwa, Pride, Ethnicity, Accessibility and Wahine groups
— The opportunity to participate in Green Team activities, as we work toward reducing the firm’s environmental footprint and become carbon zero by 2030
— An invitation to join your local Social club and enjoy events aimed at bringing people together for social, sporting, cultural, family and fundraising activities
— Paid time off for volunteering and involvement in citizenship activities
— An array of health and wellness benefits such as free flu vaccinations, subsidised sporting events, free confidential counselling services, additional 5 days of Wellbeing leave to support you and your family's overall health and wellness, access to our Wellbeing portal with an extensive range of advice and resources and much much more!
We believe that diversity of background and experience strengthens relationships and delivers meaningful benefits to our people, clients and communities. Our goal is to be recognised as an employer of choice for all, irrespective of gender, ethnicity, generation, flexible work status, family circumstances, sexual orientation or disability. Further info can be found on our website.
We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
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As an IT Service Desk Analyst at KPMG New Zealand, you will play a crucial role in ensuring the smooth operation of our information systems, which directly contributes to our mission of 'Fuelling New Zealand's prosperity'. You’ll be the first point of contact for our clients, troubleshooting and resolving various IT issues via emails and phone calls. With your expertise, you’ll triage service desk incidents and requests using ServiceNow with accurate documentation. Supporting Microsoft Office 2016 and Windows 10 applications will be a key part of your day-to-day activities, along with providing assistance for audio and video equipment in conference rooms. You’ll also handle laptop and mobile device support, keeping our teams functioning effectively. KPMG is renowned for its commitment to excellence and values-driven culture, and as part of our IT group, you will contribute to a collaborative environment that promotes continuous learning and sharing of knowledge. With a degree or equivalent experience and a minimum of one year in IT support, you’ll thrive in our supportive workplace that values diversity. Join us and experience a rewarding career with incredible benefits that not only take care of your professional growth but also your well-being and work-life balance. Get ready for an exciting journey at KPMG where your contributions will help us excel and innovate.
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