Lead Executive Business Partner

As a Lead Executive Business Partner at Klaviyo, you can expect to be deeply involved in supporting our Chief Technology Officer and playing an integral role in the success of our company. This position involves overseeing scheduling, capturing key insights from meetings, managing travel and expenses, and partnering with other departments to drive key initiatives. It’s a unique opportunity to work closely with the C-Suite and contribute to the strategic vision of a fast-growing tech company.

To be a successful candidate for the Lead Executive Business Partner role at Klaviyo, you should have at least 8 years of experience in an administrative support role, with a proven track record of supporting C-level executives. Strong organizational skills, proficiency in Google Suite, and experience with booking travel and managing expenses are essential. Additionally, you'll need to exhibit discretion in handling confidential information and be proactive in managing complex projects.

Klaviyo offers a comprehensive benefits package for its employees, including medical, dental, and vision coverage, flexible paid time off, and a robust 401(k) plan. As a Lead Executive Business Partner, you’ll also have access to a learning allowance and professional coaching services, allowing you to grow both personally and professionally in a supportive environment.

While the Lead Executive Business Partner role at Klaviyo is based in Boston, MA, there may be opportunities for remote work depending on the needs of the department and the executives you support. The company values flexibility and understanding when it comes to work arrangements, especially in today’s evolving work landscape.

Klaviyo stands out as a workplace because of its commitment to diversity and inclusion. The company values the unique experiences and perspectives each employee brings, ensuring that everyone feels empowered to contribute in a meaningful way. As a Lead Executive Business Partner, you will be part of a culture that fosters collaboration and innovation, allowing you to do some of the best work of your career.

Essential skills for success in the Lead Executive Business Partner position at Klaviyo include exceptional organizational abilities, strong written and verbal communication skills, and a proactive approach to project management. Being a systems thinker, possessing analytical skills, and having a team-first mentality are also crucial to effectively support the executives and navigate complex projects throughout the organization.

The salary range for the Lead Executive Business Partner role at Klaviyo is between $125,600 and $188,400 USD, depending on qualifications and experience. Additionally, sales roles may qualify for variable compensation, and employees are eligible for overtime as applicable. Klaviyo also emphasizes a culture of learning, which is an added value to the compensation package.

When answering this question, highlight the specific C-suite executives you have supported and elaborate on the tasks you managed, such as scheduling, communication, and overseeing major initiatives. Share examples of how you demonstrated confidentiality, organized travel arrangements, and facilitated smooth operations to support their objectives.

In your response, discuss your prioritization strategies, such as understanding the urgency of tasks, aligning them with the executives’ goals, and utilizing digital tools for scheduling. Provide an example of a time when you successfully prioritized competing priorities to illustrate your effectiveness in this area.

Discuss your approach to fostering clear and transparent communication, such as establishing regular check-ins with key stakeholders and using collaboration platforms like Slack or Zoom. Provide examples of how you’ve enhanced communication processes in previous roles to ensure alignment across teams.

When answering this question, emphasize the importance of confidentiality in your work. Share examples of how you’ve managed sensitive information, including protocols you've put in place to ensure security, and your approach to only sharing information on a need-to-know basis.

Choose a specific project to discuss, outlining the challenges you faced and the strategies you implemented to overcome them. Focus on your project management skills, such as setting timelines, tracking progress, and gathering stakeholder input to drive results.

Share your methodology for planning successful events, detailing how you manage logistics, set agendas, coordinate with vendors, and ensure that meetings run smoothly. Highlight a specific successful event you've organized as an example to demonstrate your skills.

Describe the situation, the stakeholders involved, and how you approached the problem. Focus on your communication style and conflict resolution tactics that led to a positive outcome. This showcases your ability to manage relationships effectively.

Discuss the specific tools you have used, such as Google Suite, project management software (like Asana or Trello), and how they enhance your productivity. Explain why you choose these tools based on your organizational style and the needs of the executives you support.

In your response, demonstrate your adaptability by sharing an example where you successfully shifted your focus based on changing priorities. Emphasize your proactive nature and your willingness to learn and adjust quickly to better support your executives.

Discuss your passion for contributing to the success of your executives and the organization as a whole. Highlight aspects like collaboration, problem-solving, and the satisfaction of supporting leadership in driving significant projects forward as key motivators for you.