Office Administrator

SMARTAPPLY 🪄

Job Title: Office Administrator

Department: Administration and Operations

Reports To: Director of Administration and Operations

FLSA: Non-Exempt

GRADE: 7

Salary: $58,921.69 - $70,706.03

Position Summary

The primary responsibility of the Office Administrator position is to provide support for administrative and operational office management tasks. The Office Administrator will provide exceptional customer service to internal and external clients as well as serve as a point of contact for requests for maintenance services, office supplies, and general office operations.

Essential Responsibilities

Manage office operations, ensuring smooth and efficient flow of office processes.
Provide exceptional customer service via phone and in person to current staff, visitors, and vendors.
Perform everyday office administrative tasks such as office supply orders and inventory management, phone/e-mail monitoring and prioritization, filing/organizing, etc. Overall responsibility for mail, ensure timely entry of mail and calls into the in-house contact management system.
Manage and maintain office services: cleaning services, AC, coffee & water machine, mail, courier deliveries, watering plants, and tasks as needed.
Responsible for the office reservation system.
Take ownership of maintaining a comfortable, safe, and productive physical work environment by keeping common areas clean.
Supports on-boarding of new employees and acts as liaison to internal departments for new employees including but not limited to guiding new hires for badge pick up, office tours, and assisting new hires with common office equipment, protocols, and resources.
Assist in the coordination of assigned projects and special events
Provide support in the implementation of electronic signature and documentation management system.
Assist in maintaining up to date office emergency and safety procedures.

Maintain regular attendance including presence in-office either 4 or 5 days per week.

Other Responsibilities and Duties

Help with special projects as assigned and needed.

Required Education, Experience, and Skills (unless otherwise noted)

Associate degree and 2 plus years of demonstrated related professional office-based experience.
Proficient Use of Office technology with working knowledge and demonstrated experience of MS Office 356 applications such as Excel, Word, SharePoint, Teams, Outlook.
Very good time management and organization skills and the ability to prioritize work.
Very good interpersonal communication skills and sound judgement skills.
Ability to write clear, concise and effective forms of communication.
Professional, calm demeanor.
Customer service oriented and ability to work with complex issues.
Ability to pay attention to small details and deliver work with accuracy.
Ability to work both independently, as part of a team and demonstrate support of needs of staff
Ability and willingness to occasionally travel.
Ability and willingness to maintain confidentiality at every level.
Ability to maintain confidential and highly sensitive information.
Ability to problem solve issues that arise in the scope of office maintenance.

$58,921.69 - $70,706.03 a year

This job description is intended to be general and will evolve over time. The description is subject to periodic updating. At management’s discretion, the employee may be assigned different or additional duties from time to time.

Massachusetts School Building Authority Glassdoor Company Review

No rating

Massachusetts School Building Authority DE&I Review

No rating

CEO of Massachusetts School Building Authority

Unknown name

Approve of CEO

Average salary estimate

$64813.5 / YEARLY (est.)

min

max

$58921K

$70706K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Office Administrator, Massachusetts School Building Authority

Imagine stepping into a role that brings a vibrant energy to the workplace – that's exactly what you'll find as an Office Administrator at our Boston, Massachusetts location. In this key position, you will be the backbone of our administrative and operational functions, ensuring everything runs smoothly for both our team and our clients. Your day-to-day will be filled with exciting tasks such as managing office supplies, coordinating maintenance services, and providing remarkable customer service to our staff and visitors. It's a chance to shine as you monitor phone calls and emails, maintain a safe and comfortable workspace, and support the onboarding of new employees, truly making a difference in their introduction to our company. With your proficient use of MS Office 365 applications and a knack for organization, you’ll help streamline processes that impact everyone in the office. Plus, you’ll get to dive into special projects and events, adding a dynamic layer to your routine. If you thrive in a supportive environment and have a passion for creating a welcoming atmosphere, this Office Administrator role could be your perfect fit! With a salary range of $58,921.69 - $70,706.03, you’ll be rewarded for your hard work and dedication, all while contributing to a collaborative atmosphere where every detail matters.

Frequently Asked Questions (FAQs) for Office Administrator Role at Massachusetts School Building Authority

What are the responsibilities of an Office Administrator at the company in Boston?

As an Office Administrator at our Boston location, your responsibilities will include managing office operations, providing exceptional customer service, performing essential administrative tasks like inventory management, and maintaining office services. You'll also play a key role in onboarding new employees and assisting with special projects and events, making your role crucial to the smooth functioning of our office environment.