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Sales Representative

Job Title: Customer Sales Representative

Position Type: Full time

Salary: $50,000 Annual Salary +Commission & Bonus Opportunities

Dept/ Location: Sales, Dallas TX

Reports to: CSO

Core Focus

Floral Image North America, a leading service provider of lifelike flower arrangements and plant displays, seeks a highly motivated and positive Sales Representative to join our team! The Floral Image North America (FINA) Customer Sales Representative (CSR) will be responsible for supporting the wider sales effort through selling, retaining, and expanding our customer base. CSRs achieve this goal through driving sales, maintaining strong customer relationships, and expanding their customer base. A successful CSR is someone who can adapt to various client scenarios.

Role and Responsibilities

Customer Relationship Management

  • Build and maintain strong relationships with existing customers, serving as their primary point of contact for all inquiries, orders, and support
  • Understand customers' needs and provide personalized recommendations to enhance their experience and maximize satisfaction
  • Conduct regular check-ins with customers to assess their satisfaction level and promptly address any concerns or issues

Sales Support

  • Identify new business opportunities and implement effective sales techniques to acquire new customers
  • Utilize various channels, market research, including cold calling, networking, referrals, and online platforms, to generate leads and convert them into sales
  • Conduct product presentations and demonstrations to showcase the benefits and features of our lifelike flower arrangements
  • Work with TSM to negotiate pricing, agreements, and terms of sale to maximize profitability while ensuring customer satisfaction

Business Development

  • Identify opportunities for business expansion within your assigned territory and develop ideas with TSM
  • Conduct market research to stay updated on industry trends, competitive landscape, and customer preferences
  • Attend companywide trainings, offsites, trade shows, and conferences to expand your professional network and promote Floral Image North America's offerings

Work Environment

This is a fully remote work position, with 100% travel in the Dallas area. CSRs will be provided with a company vehicle, computer, and cell phone. The vehicle is branded and is used for transporting the products that our customers love. This job occasionally operates in a professional offsite office environment where business attire is required.

Floral Image offers training, full support, and specific skills training for territory planning, the customer service process, approach, and the use of all technology to help make the job as seamless and efficient as possible.

Skills

  • Self- starter with a positive attitude and friendly demeanor
  • Excellent communication and interpersonal skills to build customer rapport and establish long-term relationships
  • Ability to effectively present and demonstrate products to potential customers
  • Strong negotiation and persuasion skills to close sales and secure long-term agreements
  • Self-motivated and target-oriented, able to work both independently and in a team environment
  • Excellent time management skills

Qualifications and Education Requirements

  • Minimum High School/GED Degree
  • Prior Sales and/or Customer Service experience preferred
  • Valid driver’s license with clean driving record required
  • Proven track record of achieving and exceeding sales targets in a B2B sales environment
  • Flexibility to travel within the assigned territory
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Training & Development
  • Work From Home

Average salary estimate

$50000 / YEARLY (est.)
min
max
$50000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Representative, Floral Image

If you're passionate about sales and customer service, Floral Image North America is searching for a dynamic Sales Representative to elevate our Customer Sales team! This full-time opportunity offers an attractive $50,000 annual salary alongside commission and bonus opportunities. As a Sales Representative at FINA, you will thrive in a fully remote setting, focusing primarily on driving our sales efforts across the Dallas area. In this role, you’ll build meaningful relationships with existing clients while seeking out new business opportunities through various channels like networking and cold calling. Your ability to connect with customers and genuinely understand their needs is crucial as you provide personalized recommendations and support. You’ll also have the chance to conduct engaging product presentations that showcase our unique lifelike flower arrangements. As you work alongside the Territory Sales Manager, you’ll negotiate pricing and agreements, always aiming to maximize customer satisfaction and maintain the quality service we’re known for. With a self-starter attitude and excellent communication skills, your goal will be to not only drive sales but also contribute to the overall growth of Floral Image North America. Supported by ongoing training and a dedicated team, you’ll relish the flexibility of working from home while enjoying the thrill of traveling for business within your territory. With services like a company vehicle provided for transporting products, this role is as rewarding as it is impactful. If you’re ready to make a difference, this is the opportunity for you!

Frequently Asked Questions (FAQs) for Sales Representative Role at Floral Image
What does a Sales Representative do at Floral Image North America?

At Floral Image North America, a Sales Representative is responsible for driving sales, managing customer relationships, and identifying new business opportunities. You will connect with customers to understand their needs while presenting our lifelike flower arrangements and utilizing various sales techniques to drive growth.

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What qualifications do I need to become a Sales Representative at Floral Image North America?

To qualify as a Sales Representative at Floral Image North America, candidates should have a minimum of a High School or GED degree, prior sales or customer service experience, and a clean driving record. A strong track record in achieving sales targets will distinguish you as an ideal candidate.

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Is the Sales Representative position at Floral Image North America remote?

Yes, the Sales Representative position at Floral Image North America is fully remote. You will be supported with a company vehicle for client visits and transportation of products, allowing you to efficiently engage with customers in the Dallas area from the comfort of your home.

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What skills are essential for a Sales Representative at Floral Image North America?

Essential skills for a Sales Representative at Floral Image North America include excellent communication and interpersonal skills, strong negotiation abilities, self-motivation, and time management skills. The ideal candidate should also possess the ability to present and demonstrate products effectively.

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What kind of training and support does Floral Image North America provide for Sales Representatives?

Floral Image North America offers comprehensive training and support to Sales Representatives, including skill development in customer service processes, territory planning, and technology use. This ensures you are well-equipped to excel in your role and maximize your potential.

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What are the commission and bonus opportunities for Sales Representatives at Floral Image North America?

Sales Representatives at Floral Image North America receive an annual salary of $50,000, along with commission and bonus opportunities based on sales performance. This structure is designed to reward your efforts and success in meeting sales targets.

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What benefits do Sales Representatives enjoy at Floral Image North America?

Sales Representatives at Floral Image North America enjoy various benefits, including Paid Time Off for vacation, sick days, and public holidays, as well as extensive training and development opportunities, allowing for professional growth while maintaining a work-life balance.

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Common Interview Questions for Sales Representative
How do you handle challenging customer interactions as a Sales Representative?

When faced with challenging customer interactions, it's important to stay calm and listen carefully to the customer's concerns. Take the time to empathize with their situation, ask clarifying questions, and offer solutions that align with their needs. Demonstrating professionalism and patience will help in building trust.

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What sales strategies do you find most effective as a Sales Representative?

Effective sales strategies include understanding your target audience, building strong relationships through ongoing communication, and utilizing a mix of cold calling, networking, and referrals. Also, showcasing the unique benefits of your products during presentations can significantly impact conversion rates.

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Can you give an example of how you've successfully achieved sales targets in the past?

To illustrate meeting sales targets, share specific metrics or results you've achieved. Explain the strategies you implemented, whether it was refining your pitch, leveraging new marketing channels, or building relationships with key clients. Provide clear examples to showcase your effectiveness.

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What techniques do you use to identify new business opportunities?

Identifying new business opportunities often involves market research, analyzing customer feedback, and keeping an eye on industry trends. Networking events and referrals from existing customers are also excellent ways to uncover potential leads and establish new connections in the market.

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How do you prioritize your tasks in a sales role?

Prioritizing tasks in a sales role relies on understanding which activities will drive the most impact. Start by identifying urgent client needs, followed by valuable sales activities such as follow-ups and new prospect research. Using a task management system can help keep you organized and focused.

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Describe a time when you turned a negative customer experience into a positive one.

Share a specific instance where you turned a negative experience around by addressing the customer's issue promptly and effectively. Explain how you took ownership, provided a solution, and followed up to ensure their satisfaction. Highlight the importance of listening and responding to customers.

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What role does teamwork play in achieving sales success?

Teamwork is crucial in sales, as collaboration can lead to sharing insights and strategies that can enhance overall performance. Working closely with your team members and the Territory Sales Manager can help generate leads, share customer insights, and collectively strategize for better outcomes.

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What motivates you to succeed in a sales role?

Personal motivation in a sales role often comes from the desire to meet and exceed targets, build lasting relationships, and see the direct impact of your efforts on company success. It can also stem from the rewards and recognition that come with achieving high sales performance.

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How do you stay informed about industry trends that affect your sales approach?

Staying informed about industry trends involves regular reading of relevant publications, following industry leaders on social media, attending conferences, and participating in webinars or workshops. This knowledge allows you to adjust your sales approach according to evolving market demands.

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What does excellent customer service mean to you as a Sales Representative?

Excellent customer service means being responsive, knowledgeable, and genuinely caring about the customer's needs. It requires active listening, providing personalized solutions, and maintaining ongoing communication to ensure customer satisfaction beyond the sale itself.

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DATE POSTED
November 27, 2024

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