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Care Coordinator - Wraparound Team

Crisis Care Coordinator – WISe
Hiring Range: $24.94 - $30.55 Per Hour
 
Benefits: 
  • Comprehensive and generous health, dental and vision benefits
  • Up to 19 days of PTO, 2 mental health days and 10 paid holidays your first year (pro-rated for part-time)
  • Company paid short-term disability, long-term disability and life insurance
  • Student loan payment assistance and extensive training
  • An incredible team approach that is dynamic and collaborative

General Summary of Duties:  The Care Coordinator functions as a member of a multidisciplinary team while demonstrating the clinical skill and experience to plan, develop, coordinate, and provide treatment, rehabilitation, and support services to program clients. A Care Coordinator also provides education, consultation to families, and crisis intervention services to clients assigned to the team.

 

Supervisory Responsibilities: None

 

Major Responsibilities/Tasks:

  • Provide care coordination services for an assigned group of clients. Provide direct services such as individual, group, family counseling, crisis intervention, and case management to assigned clients.
  • Facilitate Child and Family team meetings to ensure access, voice and choice within the wraparound process and to support the family’s connection to the CFT members. Support additional meetings as needed including Kitsap Shared Resources, Individualized Education Plan (IEP) conferences, Kitsap County Court proceedings and Family Team Decision Making (FTDM) meetings with Washington State Division of Child & Family Services (DCFS). Identify natural supports and facilitate their participation in the CFT and the family’s system of support.
  • Create the Plan of Care for each family in WISe that describes the family, the team, and the work to be undertaken to meet the family’s needs.  Ensure that the Plan of Care is updated after each CFT meeting. Complete all action steps assigned during the CFT meetings.
  • Facilitate building community partners and identifying resources to support the family’s unique needs. Identify new resources and facilitate family participation to access these services.
  • Complete a CANS screening and assessment on WISe referred children/youth.  Reassess the child/youth using the CANS every three months.  Use the CANS outcomes as part of the Plan of Care.  Document client progress to maintain a permanent record of client activity according to established policies and procedures.
  • Assume primary responsibility for developing, writing, implementing, evaluating, and revising overall treatment goals and plans in collaboration with the treatment team.
  • Educate and support clients’ families and advocate for clients’ rights and preferences.  Consult with families and community agencies such as DSHS, court systems, housing authorities, etc., to maintain coordination in the treatment process.
  • Assist and support clients in finding and effectively using a primary care physician and a dentist and develop health self-management skills.  Work with the team to coordinate psychiatric care with medical care.
  • Provide crisis intervention counseling and coordinate with Designated Crisis Responders/crisis services when appropriate.  
  • Document client progress to maintain a permanent record of client activity according to established policies and procedures.
  • Participate in daily staff organizational meetings and treatment planning review meetings.
  • Participate in providing information to clients on substance use issues such as mental and physical health and daily functioning. Coordinate treatment with internal and external substance use treatment providers.  
  • Assist clients with gaining resources and education to support their autonomy and basic needs.
  • Monitor assigned clients for LRA compliance.  Facilitate LRA extensions with the CRT and all court-involved personnel to insure LRA's are continued uninterrupted, as appropriate.  Assist CRT in determining when revocation is appropriate.
  • In addition to the above, any other responsibilities appropriate to the position and not specifically listed in the job description.

 

Minimum Qualifications:

EDUCATION: Bachelor’s Degree in Psychology, social services, or behavioral health field.

EXPERIENCE: Entry level (no prior related work experience)

This position requires driving clients in a personal vehicle on behalf of the agency; therefore, the incumbent must successfully complete a motor vehicle history check, possess and maintain a current, valid driver's license in the state of Washington, and have reliable, insured transportation.

LICENSURE: Agency Affiliated Counselor Registration.

 

Preferred Qualifications:

EXPERIENCE: Experienced (minimum 2 years of job-related experience)

Experience in co-occurring disorders treatment, individual and group therapy, vocational services, or substance abuse treatment.

The capacity to work well with children and families.

 

Performance Requirements:

KNOWLEDGE:

  1. Maintain a working knowledge of current trends in community mental health, including health care reform and automation of job tasks using computer technology.
  2. Maintain a certification as a Child and Adolescent Needs and Strengths Assessor and administer this screening in person and over the phone as necessary to clients, caregivers, clinicians, social workers, and other community members

 

SKILLS:

  1. Skill in establishing and maintaining effective working relationships with other employees, clients, organizations, and the public.
  2. Communication Communicates clearly and concisely.
  3. Computer skills Ability to operate a personal computer, fax machine, printer, and copier proficiently.

 

Abilities:

  1. Demonstrated ability to meet or exceed productivity standards.
  2. Demonstrated ability to work cooperatively and collaboratively as a team member.
  3. Able to assist in building positive working relationships with staff of all agency departments.

 

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

 

Work Environment: Frequent mobility and/or sitting required for extended periods.

 

Mental/Physical Requirements: While performing the job duties, the employee is required to walk, sit, use hands and fingers, reach with arms, talk, or listen.  Peripheral vision is also required for this position.

 

AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

 

 Our recruitment processes are designed to prevent discrimination against our people regardless of gender identity or orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any aspect which makes someone unique.

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Average salary estimate

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$51863K
$63580K

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What You Should Know About Care Coordinator - Wraparound Team, Kitsap Mental Health Services

Join the Wraparound Team as a Care Coordinator and embark on a rewarding journey where you’ll make a real difference in the lives of families in crisis. This position at our company is tailored for passionate individuals who thrive in collaborative, multidisciplinary environments. Your role as a Care Coordinator involves planning, developing, and providing treatment and support services for clients, focusing on delivering individual, group, and family counseling. You'll facilitate team meetings, ensuring that families' voices are heard and that they receive the support they need. In this role, you will not just coordinate care but also educate and empower families by creating tailored Plans of Care that evolve with each family’s situation. Crisis intervention and advocacy for clients' rights are key components of this position, allowing you to use your skills to advocate for those in need. You will be a vital part of the team, working alongside community partners to identify resources that meet the unique needs of each family, as well as conducting assessments to measure progress and effectiveness. Our comprehensive benefits package and emphasis on team collaboration provide an enriching environment perfect for someone ready to grow professionally. Here, you can blend your clinical expertise with your passion for helping others, making every day an opportunity to learn and enhance your skills in a supportive setting. If you're ready for a fulfilling career that respects your commitment to helping others, consider applying for the Care Coordinator position on our Wraparound Team today!

Frequently Asked Questions (FAQs) for Care Coordinator - Wraparound Team Role at Kitsap Mental Health Services
What are the key responsibilities of a Care Coordinator at the Wraparound Team?

As a Care Coordinator at the Wraparound Team, you will be responsible for providing care coordination services including individual and family counseling, crisis intervention, and case management. You'll facilitate Child and Family team meetings and create individualized Plans of Care to support each family. Your role translates into direct support for families in need, educational outreach, and collaboration with community partners.

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What qualifications are needed to apply for the Care Coordinator position with the Wraparound Team?

To apply for the Care Coordinator position at the Wraparound Team, you need a Bachelor’s Degree in Psychology, social services, or a related field. While entry-level candidates are welcome, having at least two years of job-related experience in mental health services can be beneficial. Strong communication skills and a valid driver's license are also required.

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What kind of support does the Wraparound Team provide for Care Coordinators?

The Wraparound Team offers a comprehensive benefits package including health, dental, and vision insurance, up to 19 days of paid time off, and professional development opportunities. With a collaborative team environment, you will receive extensive training and resources that support your growth as a Care Coordinator, helping you to deliver optimal care to clients.

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How does the Wraparound Team ensure a positive working environment for Care Coordinators?

The Wraparound Team prioritizes a dynamic and collaborative environment for Care Coordinators, which fosters teamwork and communication. Regular staff meetings and training workshops ensure our team members are supported and engaged, creating a work culture that values input and encourages professional growth.

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What kind of clients will a Care Coordinator at the Wraparound Team work with?

As a Care Coordinator at the Wraparound Team, you will work primarily with children and families in crisis. Your role involves providing support to clients facing various challenges such as mental health issues, behavioral concerns, and assistance navigating community resources to ensure they receive the care they need.

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What does crisis intervention look like for a Care Coordinator at the Wraparound Team?

Crisis intervention for a Care Coordinator at the Wraparound Team involves assessing clients' immediate needs, providing support during critical times, and coordinating with crisis services when necessary. This role requires the ability to remain calm, empathetic, and proactive to effectively support clients and their families in distress.

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What growth opportunities are available for Care Coordinators in the Wraparound Team?

Care Coordinators at the Wraparound Team have various growth opportunities, including continued training in clinical practices, leadership development, and access to advanced practice certifications. The team encourages career progression through mentorship and involvement in diverse community projects.

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Common Interview Questions for Care Coordinator - Wraparound Team
How do you prioritize tasks when managing multiple clients as a Care Coordinator?

In your response, highlight your organizational skills and ability to manage competing priorities. Discuss strategies you use such as creating a prioritization matrix, setting deadlines, and keeping open channels of communication with team members to ensure all clients' needs are addressed efficiently.

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Can you describe a challenging situation you've faced with a client and how you handled it?

Share a specific example that showcases your problem-solving skills and ability to navigate difficult conversations. Emphasize your empathetic approach, the strategies you employed, and how your actions led to a positive outcome for the client.

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What experience do you have in creating individualized care plans?

Discuss your experience with tailoring care plans to meet the unique needs of clients. Explain your methods for collaborating with clients and their families, collecting relevant information, and regularly updating these plans based on ongoing evaluations.

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How do you ensure effective communication with families and team members?

Talk about your communication strategies, such as regular updates through meetings, documenting progress, and inviting family input in the care process. Discuss the importance of transparency and building trust through clear, compassionate communication.

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How do you handle crisis situations with clients?

Describe your approach to crisis management, emphasizing your ability to remain calm and assess the situation quickly. Define the steps you take, including establishing safety, engaging necessary resources, and following up post-crisis to ensure continued support.

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What strategies do you employ to engage hard-to-reach clients?

Share your experience working with challenging populations, discussing specific techniques such as building rapport, utilizing motivational interviewing, or collaborating with community organizations to create supportive environments for clients.

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How do you stay updated on current trends in mental health care?

Emphasize your commitment to professional development by mentioning relevant workshops, courses, literature, and networking with other professionals. Discuss how staying abreast of trends enhances your practice and improves client outcomes.

Join Rise to see the full answer
What techniques do you use to monitor client progress effectively?

Discuss specific assessments or metrics you incorporate into your practice, as well as how regular follow-ups and collaborative discussions with clients and family help ensure effective monitoring and adjustments to care plans.

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How do you approach collaboration with community organizations?

Illustrate your ability to establish and maintain partnerships with local organizations. Discuss how these collaborations enhance resource availability for clients and contribute to a more holistic support system.

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What is your understanding of the wraparound process in care coordination?

Explain your knowledge of the wraparound process, focusing on its principles of individualized care, family involvement, and community engagement. Emphasize the importance of this process in empowering clients and achieving long-term outcomes.

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Offering Hope and Opportunity through comprehensive recovery-oriented behavioral health care.

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Full-time, on-site
DATE POSTED
November 28, 2024

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