2025 IT Summer Intern

IT Summer Intern

JOB SUMMARY: 

The Innocence Project works to free the innocent, prevent wrongful convictions, and create fair, compassionate, and equitable justice systems for everyone. Our work is guided by science and grounded in antiracism.

The Innocence Project is seeking an intern to support the IT Team. The IT Intern will report to the IT Manager and work with other IT team members as needed. As an IT Intern, you will be crucial in supporting the IT Department. Among the listed internship duties, your responsibilities will include assisting with software and hardware issues, setting up conference rooms and troubleshooting, creating and maintaining documentation, and setting up new computers. This internship will be a 10-week paid internship with a minimum requirement of 16 hours per week, beginning in May 2025, the timeframe and schedule are flexible.

All Innocence Project employees must embrace, respect, and value a diverse and heterogeneous staff's rich diversity of perspectives and experiences. We recognize and appreciate that our work is better because of the varied participants and thought partners.

We are interested in every qualified candidate eligible to work in the United States. However, we cannot sponsor visas and are not an E-Verify employer.

INTERNSHIP DUTIES

The IT Intern will assist with as many of these areas as possible, as appropriate and necessary, but not necessarily all:

• Provide essential technical assistance to staff and customers on hardware and software issues. 
• Troubleshoot and resolve technical problems, documenting solutions for future reference. 
• Participate in training sessions, learn new technologies, and gain practical experience in IT operations. 
• Assist with tasks assigned by supervisors, such as hardware or software installations, system maintenance, or data backups. 
• Create and maintain documentation for processes, troubleshooting procedures, and knowledge base articles. 
• Work with other IT professionals and cross-functional teams to achieve common goals. 

Potential Tasks and Projects:

• System Administration: Assist with setting up and configuring computer systems and software. 
• Network Administration: Assist with network troubleshooting and maintenance. 
• Cloud Computing: Work with cloud-based applications and services, monitoring and optimizing their performance 

QUALIFICATIONS & EXPERIENCE:

• Currently enrolled in a Bachelor's or Master's degree program in Information Systems, Business Administration, or coursework in a related field
• Basic knowledge of administrative best practices
• Proficiency in Google Suite and Microsoft Office, including PowerPoint and Excel
• Proficiency in using computers and standard software applications. 
• Ability to troubleshoot technical problems and find solutions. 
• Ability to communicate effectively with technical and non-technical staff. 
• Ability to manage time effectively and prioritize tasks. 
• A passion for technology and a willingness to learn new skills. 

KEY COMPETENCIES: 

• Ability to manage multiple projects, set priorities, and adhere to timelines with meticulous attention to detail
• Strong written and verbal communication skills
• Demonstrated problem-solving skills
• Ability to maintain the confidentiality of information and adhere to all relevant privacy laws and regulations
• Strong sense of personal responsibility and accountability for delivering high-quality work
• Enthusiasm for the work of the Innocence Project and social justice, including a demonstrated commitment to public interest

WORKFORCE DIVERSITY AND EQUAL OPPORTUNITY

The Innocence Project considers the diversity of its workforce to be vital to our organization’s success in meeting its mission.  We strongly encourage applicants from all cultures, races, educational backgrounds, life experiences, socio-economic classes, sexual orientations, age, gender, and physical abilities to apply. Individuals with personal connections to the criminal legal system are strongly encouraged to apply.

As an Equal Opportunity Employer, it is our policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, national origin, age, disability, familial status, marital status, predisposing genetic characteristics, actual or perceived domestic violence victim status, unemployment status, caregiver status, or any other category protected by law.

APPLICATION INSTRUCTIONS: 

To apply, please visit our career site. Upload a cover letter expressing your interest in the role and the organization’s work, and a resume titled with your name in this format (last name_first name_cover letter/resume). Only applications with cover letters will be considered complete applications. Information submitted through this secure site is kept confidential. Due to the large volume of applications, we cannot give applicant updates by phone or direct email.

SALARY RANGE

$19.00 per hour for undergraduate students - $21.00 per hour for students in a post-graduate program