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Director of Product Management, Consumer

Company Description

Curinos empowers financial institutions to make better, faster and more profitable decisions through industry-leading proprietary data, technologies and insights. With decades-long expertise in the financial services industry and a relentless focus on the future, Curinos technology and analytics ecosystem allows clients to anticipate customer needs and optimize their go-to market decisions in an increasingly competitive market.

Curinos operates under a hybrid modality. This individual may work from the New York City or Chicago office. 

Job Description

The Director of Product, Consumer will manage Curinos’s suite of products that serve consumer and retail bank clients.

Retail Deposit Optimizer helps some of the largest banks in the United States create and curate more profitable customer relationships through deposit products across over $5 trillion of balances under management by analyzing and identifying actionable next-steps for their product and pricing offers across retail deposit accounts.

  • Retail Deposit Analyzer provides industry benchmarks and a clear view of market trend to financial institutions to help them intelligently track their portfolios in relation to the market.
  • Unsecured Lenders Benchmark delivers competitive intelligence that allows lenders to assess their unsecured lending performance in relation to the market in near real time against 42 of the top 50 lenders in the United States
  •  Consumer Lending Pricing Data allows our clients to compare their price position against their competitors in the consumer lending space, with pricing data sourced through trusted channels and client data contribution.
  • Finally, Retail Deposit Pricing Data gives Curinos clients access to deposit data from over 3,600 financial institutions, providing their teams with the real-time market intelligence they need to make better product and pricing decisions.

Responsibilities

We are seeking a seasoned Director of Product Management to guide and execute on the strategic direction for our portfolio of Consumer banking products and data offerings.

This Director of Product Management will be responsible for creating the cross-product strategy and roadmaps that meet the Consumer business needs. This role is a mix of individual contributor work and direct management of one Product Manager and product pod from day one.

You will:

  •  Use your understanding of the market and its needs, through direct engagement with financial institution clients, to identify opportunities and requirements;
  • Create impact-driven, not feature-focused, roadmaps that solve customer and client problems, enabling the business to meet its objectives.
  •  Develop a holistic and exhaustive understanding of our products’ infrastructures and capabilities.
  • Manage multi-layered stakeholder relationships across Engineering, business unit leaders, data architects, and other Product team members.

Specific responsibilities include:

  • Evaluate market trends, the competitive landscape, and emerging technologies to manage the tradeoff between investment across operational efficiency, tech debt, and new features
  • Analyze user data and industry or competitor research to identify trends and insights that will facilitate product success
  • Partner with our Consumer business unit to create, manage, and communicate an inspiring product vision and impact-focused roadmap for our suite of Consumer banking products;
  • Contribute to commercial activity, such as providing strategic input into client pitch-work and RFP responses, or participating in industry & product conferences or webinars;
  • Run and directly participate in the daily operations of a high-performing Product Pod, including writing user stories with support from your Engineering Manager and UX Designer, planning sprints, and delivering measurable value to our clients;
  • Manage a Product Manager, providing leadership, training, and career guidance.

Base Salary Range: $160,000 - $200,000 plus bonus.

Qualifications

  • At least 6 years of software Product Management experience with demonstrated career progression and business-moving product impact and a focus on B2B or B2B2C SaaS solutions.
  • At least 2 years of experience in retail banking or serving the retail banking industry, with a preference for consumer deposit experience.
  • Demonstrated experience as a Senior Product Manager or higher working in enterprise and B2B software as a user-centric product manager with a consistent record of multi-workstream management and effective delivery in an Agile environment.
  • Demonstrated ability to develop and execute strategic product roadmaps, including competitive analysis, financial modeling, customer feedback and solution ideation.
  • Demonstrated experience understanding and communicating nuanced ideas to variety of audiences (including high-level client stakeholders and internal technical and non-technical stakeholders) and orienting them to a business strategy.
  • Demonstrated experience managing, mentoring, and leading product managers and indirectly leading teams of software engineers, user experience designers, and technical individual contributors.

Additional Information

Why work at Curinos?  

  • Competitive benefits, including a range of Financial, Health and Lifestyle benefits to choose from 
  • Flexible working options, including home working, flexible hours and part time options, depending on the role requirements – please ask! 
  • Competitive annual leave, floating holidays, volunteering days and a day off for your birthday!
  • Learning and development tools to assist with your career development 
  • Work with industry leading Subject Matter Experts and specialist products 
  • Regular social events and networking opportunities 
  • Collaborative, supportive culture, including an active DE&I program 
  • Employee Assistance Program which provides expert third-party advice on wellbeing, relationships, legal and financial matters, as well as access to counselling services 

Applying: 

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't meet all the requirements. If you're excited about working for us and have relevant skills or experience, please go ahead and apply. You could be just what we need! 

If you need any adjustments to support your application, such as information in alternative formats, special requirements to access our buildings or adjusted interview formats please contact us at [email protected] and we’ll do everything we can to help.

Inclusivity at Curinos: 

We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed.  As such, Curinos is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics. 

Average salary estimate

$180000 / YEARLY (est.)
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$160000K
$200000K

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What You Should Know About Director of Product Management, Consumer, Informa Group Plc.

Curinos is on the lookout for an experienced Director of Product Management, Consumer to lead our dynamic team, centered at 485 Lexington Ave, New York, NY. Our mission is to empower financial institutions to enhance their decision-making through innovative technology and insights. This role offers a unique opportunity to manage our suite of consumer banking products, which play a crucial part in optimizing customer relationships for major U.S. banks. As the Director, you'll blend strategic oversight with hands-on leadership, directly engaging with clients to uncover opportunities and develop impactful roadmaps. Your responsibilities will encompass analyzing market trends, collaborating with diverse teams, and mentoring a product manager. If you thrive in a hybrid work environment and are ready to contribute to a company that values flexibility, inclusivity, and career development, this position is perfect for you. With competitive salaries ranging from $160,000 to $200,000, along with benefits that foster both your professional and personal growth, your journey with Curinos promises to be rewarding and fulfilling. Join us and be part of crafting the future of consumer banking products!

Frequently Asked Questions (FAQs) for Director of Product Management, Consumer Role at Informa Group Plc.
What does the Director of Product Management, Consumer do at Curinos?

The Director of Product Management, Consumer at Curinos is responsible for guiding the strategic direction of our consumer banking products. This includes developing product roadmaps, managing stakeholder relationships, and identifying market opportunities to enhance our offerings. With a focus on impactful solutions, this role drives the product strategy for several key offerings within the banking sector.

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What qualifications are required for the Director of Product Management, Consumer position at Curinos?

To be successful as the Director of Product Management, Consumer at Curinos, candidates should have at least 6 years of software Product Management experience, with a proven track record in the B2B or B2B2C sectors. Additionally, experience in retail banking and managing product teams is highly valued, alongside a deep understanding of client needs and market trends.

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What are the main responsibilities of the Director of Product Management, Consumer at Curinos?

The main responsibilities of the Director of Product Management, Consumer at Curinos include overseeing the strategic direction of consumer banking products, developing comprehensive product roadmaps, engaging with clients to gather insights, and managing cross-functional teams. The role also involves evaluating market trends and ensuring product offerings meet client and market needs.

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What is the work culture like for the Director of Product Management, Consumer role at Curinos?

Curinos promotes a collaborative and supportive work culture, providing a flexible environment that encourages both personal and professional growth. As a Director of Product Management, Consumer, you would work alongside industry experts within a culture that values diversity, inclusivity, and employee wellbeing.

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What benefits can the Director of Product Management, Consumer expect at Curinos?

The Director of Product Management, Consumer can expect a competitive benefits package at Curinos, including various financial, health, and lifestyle benefits. Additional perks include flexible working options, generous leave policies, and continuous learning opportunities, all aimed at promoting a balanced work-life structure.

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How does Curinos support career development for the Director of Product Management, Consumer?

Curinos is dedicated to employee development and provides various learning and growth opportunities for the Director of Product Management, Consumer. This includes access to training resources, mentorship programs, and chances to attend industry conferences, ensuring continuous professional growth tailored to individual career paths.

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What impact will the Director of Product Management, Consumer have on Curinos?

The Director of Product Management, Consumer will significantly impact Curinos by driving the success of consumer banking products that enhance client relationships and competitive positioning in the market. By leveraging market insights and user data, this role will directly contribute to the strategic objectives of the company while fostering client satisfaction and loyalty.

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Common Interview Questions for Director of Product Management, Consumer
How do you prioritize features in a product roadmap for the Director of Product Management, Consumer?

When prioritizing features for a product roadmap in the Director of Product Management role, it’s crucial to base decisions on customer needs, ROI, and market demand. Use frameworks such as the MoSCoW method (Must-have, Should-have, Could-have, Won't-have) to categorize features and engage stakeholders to ensure alignment with the overall business goals.

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Can you explain your experience with Agile methodologies as it relates to product management?

In this role, Agile methodologies play a vital role in product management. Discuss your familiarity with Scrum or Kanban, the importance of sprint planning, and how you facilitate regular retrospectives to iterate on both product and process improvements. Highlight examples of successful Agile implementations and outcomes.

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Describe a challenging product decision you've had to make as a Product Manager.

When faced with a challenging product decision, it's important to outline the context and the options available. Detail the decision-making process, including stakeholder input, data analysis, and user feedback. Conclude with the outcome and what you learned from the experience to show your growth as a product leader.

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How do you gather and analyze feedback from users and clients for product improvements?

Gathering and analyzing feedback involves multiple channels such as surveys, user interviews, and analytics tools. Emphasize the importance of synthesizing the feedback into actionable insights and how you prioritize these insights into the product development cycle to enhance client satisfaction and product value.

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What strategies do you implement to keep stakeholders informed and engaged?

To keep stakeholders informed, regular updates through meetings, reports, and dashboards are essential. Creating a communication plan that outlines the methods, timelines, and types of information shared can help foster transparency. Ensuring stakeholders feel invested in the product's success is key.

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How have you handled team dynamics and conflicts within your product team?

Handling team dynamics involves being proactive about fostering an inclusive and respectful team environment. Outline how you address conflicts through open communication and mediation. Discuss your approach to leveraging each team member’s strengths to align everyone towards common goals.

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What tools do you prefer for product management and why?

Selecting the right tools can enhance productivity and collaboration. Mention tools like JIRA for project tracking, Trello for layout planning, or UserVoice for capturing customer feedback. Explain how these tools facilitate transparency in the development process and drive efficiency.

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Can you give an example of how you've influenced product vision with data?

Using data to influence product vision is critical in this role. Share an example where you analyzed market data, user analytics, or competitive intelligence to shape the product direction. Highlight the importance of data in guiding strategic decisions for product enhancements.

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Describe your experience with market research in the context of product development.

Market research is fundamental in product development. Discuss how you've conducted qualitative and quantitative research to identify market needs, trends, and user pain points. Emphasize your ability to translate research findings into actionable product strategies.

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What are the key performance indicators (KPIs) you focus on as a Director of Product Management?

As a Director of Product Management, KPIs are vital for evaluating product success. Discuss metrics such as customer acquisition cost, user retention rates, net promoter score (NPS), and revenue growth. Explain how you utilize these KPIs to evaluate product health and guide future initiatives.

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Informa plc is a multinational publishing, business intelligence, and events group. The company was founded in 1998 and is headquartered in London, United Kingdom.

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DATE POSTED
November 27, 2024

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