HR Relations Specialist

Job Summary

A company is looking for a Relations Specialist I.

Key Responsibilities

• Provide frontline employee support through high-volume inbound calls, ensuring professional and timely assistance
• Resolve employee concerns regarding payroll, benefits, and employment verifications, escalating issues as necessary
• Support employees in navigating HR tech systems, ensuring a seamless user experience

Required Qualifications

• Demonstrated success in a fast-paced, customer-facing support role
• Familiarity with HR systems or experience supporting HR/payroll-related inquiries
• Capacity to manage stress and maintain performance under pressure
• Proven ability to solve problems creatively and independently