Medical Assistant - South Windsor

As a Medical Assistant at Hartford Health-GoHealth Urgent Care, you will assist in the examination and treatment of patients, manage the check-in and registration process, measure vital signs, and help prepare treatment rooms for examinations. You'll play a crucial role in ensuring an efficient patient experience and collaborating with healthcare providers.

To apply for the Medical Assistant position at Hartford Health-GoHealth Urgent Care, you need a high school diploma and preferably a graduate from a Medical Assisting Program. Experience as a Medical Assistant or in a front desk role is desirable. Additionally, certifications in Basic Life Support and one of the Medical Assistant certifications will be required within specific time frames.

As a Medical Assistant working with Hartford Health-GoHealth Urgent Care, you can expect an hourly rate ranging from $18.50 to $25.00, with the opportunity to earn bonuses of up to $600 per month based on performance. This competitive compensation reflects our commitment to valuing and rewarding our team.

The essential functions of the Medical Assistant role at Hartford Health-GoHealth Urgent Care include conducting patient registrations, managing patient flow, performing preliminary physical tests, preparing patients for examinations, assisting with lab tests, and ensuring all areas are stocked and well-maintained. Effective communication and organization skills are key in this role.

Hartford Health-GoHealth Urgent Care is dedicated to the professional development of its Medical Assistants. We provide training upon hire, continuous education opportunities, and support for certification requirements, ensuring you grow your skills and advance in your career while delivering exceptional patient care.

While prior medical assistant experience is preferred for the position at Hartford Health-GoHealth Urgent Care, we also encourage candidates with strong customer service skills and a passion for healthcare to apply. We value diverse experiences and perspectives within our teams.

The culture at Hartford Health-GoHealth Urgent Care is warm, welcoming, and patient-centered. We emphasize teamwork, respect for diversity, and creating an engaging environment for both our staff and patients, working diligently to ensure the best care experience possible.

When discussing your experience as a Medical Assistant, focus on specific tasks you have performed, such as patient registration, taking vital signs, and preparing examination rooms. Mention any relevant certifications and how they have equipped you for the role at Hartford Health-GoHealth Urgent Care.

In stressful situations, it's important to remain calm and compassionate. You can explain your methods for de-escalating issues, such as actively listening to patients' concerns, providing reassurance, and working efficiently to meet their needs, aligning with Hartford Health's mission of patient-centered care.

Key skills for a Medical Assistant include strong communication skills, attention to detail, organizational abilities, and proficiency with medical software. Highlight your capability to work as part of a team and adapt quickly to changing situations, which is essential at Hartford Health-GoHealth Urgent Care.

To ensure patient confidentiality, explain that you adhere strictly to HIPAA regulations, handle patient records with care, and only share information with authorized personnel. Emphasize your commitment to safeguarding sensitive information and fostering trust with patients in your role at Hartford Health-GoHealth.

Share a specific example that showcases your teamwork skills, describing your role in the situation, how you coordinated with other staff, and the positive outcome of your collaboration, emphasizing the supportive team culture at Hartford Health-GoHealth Urgent Care.

Your answer should reflect your alignment with Hartford Health-GoHealth Urgent Care's values, emphasizing your desire to contribute to patient-centered care, grow professionally within a supportive environment, and be part of a leading healthcare provider that prioritizes community health.

Discuss techniques that help you stay organized, such as using checklists, prioritizing tasks by urgency, and employing software for appointment scheduling. Mentioning these methods demonstrates your readiness to manage the multifaceted responsibilities of a Medical Assistant at Hartford Health.

Effective patient education is vital. Explain how you ensure that patients understand their care by using clear, concise language and actively encouraging questions. Highlight your ability to adapt your communication style to meet diverse patient needs, which is essential in a diverse community like South Windsor.

Choose an example that demonstrates your problem-solving skills and ability to remain calm under pressure. Explain the challenge, the actions you took to resolve it, and what you learned from the experience. This showcases your readiness for the Medical Assistant role at Hartford Health-GoHealth.

Maintaining a clean and safe environment is crucial. Discuss your adherence to sanitation protocols, regular cleaning procedures, and your attention to detail in restocking supplies and checking expiration dates, all of which are essential practices as a Medical Assistant at Hartford Health-GoHealth.