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Medical Assistant PT Hamden, CT

Hartford Health, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, are operating urgent care centers across the Connecticut area.

At Hartford Health-GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. We would love for you to become a member of our team!

The Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. Manages the check-in and registration process, interview patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis. Prepares treatment rooms for examination of patients.

Hourly rate: $18.50- $25.00
Bonus eligible up to $600/month

Job Requirements

Education
  • High School Diploma required
  • Graduate of a Medical Assisting Program preferred
 
Work Experience
  • Medical Assistant experience preferred
  • Front Desk experience preferred

Required Licenses/Certifications
  • Basic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA).
  • One of the following certifications is required (or must obtain within 15 months of hire):
    • CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association)
    • CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant)
    • RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists)
    • NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)
    • NRCMA- Nationally Registered Medical Assistant (verified through the National Association for Health Professionals)
Additionally, CPOE certification for order entry is required within two weeks of start date and must be kept active in lieu of MA certification within the first 15 months of hire.

In lieu of an approved MA Certification, we will also accept the following certifications at the time of hire:
  • Graduate of an Accredited School of Nursing or LPN or RN
  • EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)
  • CNA - Certified Nursing Assistant

Essential Functions
  • Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.
  • Process co-pays and schedule patient appointments for assigned center.
  • Coordinate provider referrals to assigned Specialist.
  • Answer patient questions regarding their care and keep them informed of their status.
  • Inform technical staff of patient flow.
  • Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit
  • Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed.
  • Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider.
  • Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.
  • Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies.
  • Responsible for maintenance of medical records and scanning charts to patient files.
  • Answer phone calls, collect and sort daily incoming and outgoing postal correspondence
  • Ensure reception is well maintained
  • Conduct courtesy call-backs for patient follow-up.
  • Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building.
  • Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
  • All other duties as assigned.
 
 
Additional Knowledge, Skills and Abilities Required
  • Basic Medical Assistant duties
  • Ability to type quickly, basic computer knowledge
  • Proficient in Microsoft Word and Excel
  • Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals
  • Exceptional written and verbal communication skills
  • Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social difference

 

Average salary estimate

$45400 / YEARLY (est.)
min
max
$38800K
$52000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Medical Assistant PT Hamden, CT, Hartford Healthcare | GoHealth Urgent Care

Are you looking to make a real difference in people's lives? Join Hartford Health-GoHealth Urgent Care as a Medical Assistant in Hamden, CT! In this role, you will play a crucial part in patient care, assisting with examinations and treatments under the guidance of our dedicated urgent care providers. Your day-to-day responsibilities will include managing the check-in and registration process, interviewing patients, measuring vital signs like pulse and blood pressure, and meticulously recording information on patients' charts. You will also get the chance to perform essential tasks like drawing blood samples and preparing treatment rooms, making every day exciting and rewarding. We value teamwork and a welcoming culture, which is why we’re proud to say that our patients come first. You’ll even be eligible for bonuses up to $600 a month, with competitive pay ranging from $18.50 to $25.00 per hour. If you have a High School Diploma and preferably a Medical Assisting Program graduation, this position is perfect for you. We’re looking for someone with a passion for patient care and a knack for detail. So, if you're ready to join a community-driven healthcare environment and thrive within a supportive team, we can’t wait to hear from you and welcome you to our Hartford Health-GoHealth family!

Frequently Asked Questions (FAQs) for Medical Assistant PT Hamden, CT Role at Hartford Healthcare | GoHealth Urgent Care
What does a Medical Assistant at Hartford Health-GoHealth Urgent Care do?

A Medical Assistant at Hartford Health-GoHealth Urgent Care assists in the examination and treatment of patients. This includes managing check-in processes, interviewing patients, measuring vital signs, and preparing treatment areas—all under the direction of an urgent care provider.

Join Rise to see the full answer
What are the requirements for becoming a Medical Assistant at Hartford Health-GoHealth?

To become a Medical Assistant at Hartford Health-GoHealth, you need a High School Diploma, with the preference for graduates from a Medical Assisting Program. Certain certifications such as BLS are required, and you must obtain a medical assistant certification within the first 15 months of employment.

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What is the pay range for a Medical Assistant at Hartford Health-GoHealth Urgent Care?

The pay range for a Medical Assistant at Hartford Health-GoHealth Urgent Care is between $18.50 and $25.00 per hour, with the opportunity to earn a bonus of up to $600 a month.

Join Rise to see the full answer
What skills are necessary to be successful as a Medical Assistant at Hartford Health?

Success as a Medical Assistant at Hartford Health requires attention to detail, exceptional communication skills, basic computer knowledge, and the ability to provide compassionate patient care. Being a team player and quickly adapting to a dynamic work environment is also essential.

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Can you work as a Medical Assistant at Hartford Health-GoHealth without specific certifications?

While certain certifications are necessary, such as Basic Life Support (BLS), candidates can have alternative qualifications such as being a graduate from an accredited School of Nursing or having EMT or CNA certifications to be considered for the position.

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What type of work experience is preferred for the Medical Assistant position at Hartford Health?

We prefer candidates to have prior experience as a Medical Assistant or Front Desk. This experience helps in familiarizing with daily operations and patient interactions essential for effectively supporting our urgent care team.

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What are the working hours for a Medical Assistant at Hartford Health-GoHealth Urgent Care?

Working hours for a Medical Assistant at Hartford Health-GoHealth Urgent Care may vary, reflecting the operational needs of the urgent care environment. Flexibility is important, as it often requires working evenings, weekends, or holiday shifts.

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Common Interview Questions for Medical Assistant PT Hamden, CT
What inspired you to become a Medical Assistant?

Your motivation should clearly demonstrate a passion for patient care, highlighting any personal experiences or career goals you have that made you choose this profession.

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How do you prioritize tasks when managing multiple patients?

Discuss techniques like assessing patient needs quickly and effectively delegating tasks when necessary to ensure that all patients receive attention in a timely manner.

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Can you describe a challenging situation you faced as a Medical Assistant and how you resolved it?

Share a specific example that showcases your problem-solving skills and ability to work under pressure, along with what you learned from that experience.

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How do you ensure patient confidentiality and comply with HIPAA requirements?

Explain your understanding of confidentiality, your commitment to maintaining patient privacy, and specific practices you follow to comply with HIPAA regulations.

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What techniques do you use to handle difficult patients?

Talk about your strategies for de-escalating tense situations, including active listening and empathy, while maintaining a professional demeanor.

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What experience do you have with electronic medical records (EMR)?

Mention your familiarity with EMR systems, focusing on specific software you have used and how it has improved your efficiency in patient management.

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How do you stay organized during busy shifts?

Share your organizational strategies such as maintaining a prioritized list of responsibilities and using tools like checklists or digital management systems to keep tasks in order.

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Why do you want to work at Hartford Health-GoHealth?

Discuss your alignment with the core values of Hartford Health-GoHealth, expressing your interest in the team's culture and commitment to patient-centered care.

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Describe a time you worked as part of a team. What was your role?

Provide an example that highlights your ability to collaborate effectively, sharing your specific contributions to both the team's success and your personal growth.

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What steps do you take to maintain a sterile and organized treatment environment?

Detail the procedures you follow to ensure cleanliness, including regular checks of supplies and adherence to sterilization protocols to promote patient safety.

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DATE POSTED
November 25, 2024

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