Human Resources Information Systems (HRIS) Senior Associate
OVERVIEW
We are seeking a detail-oriented and tech-savvy HRIS Senior Associate to join our team. In this role, you will provide first-line support for all HRIS systems, ensuring the People department and cross-functional teams—including Payroll, Benefits, Finance, and Talent Acquisition—leverage technology to operate effectively. Reporting to the HRIS Manager, you will play a pivotal role in administering HRIS systems, which includes executing configuration changes, troubleshooting issues, and driving process improvements.
YOUR IMPACT
- Administer HRIS Systems: Oversee system configurations, manage security/user permissions, resolve support tickets, perform data audits, and provide training and support to users across the organization. This includes applicant tracking, onboarding/offboarding, ECM and LMS systems.
- Provide Technical Support: Manage the HRIS support inbox, troubleshoot technical issues, and recommend effective solutions to enhance end user experience and system performance.
- Support Projects and Initiatives: Collaborate with the HRIS Manager to implement and optimize system-related projects and initiatives.
- Generate Reports: Create ad-hoc reports for HR and cross-functional teams, ensuring data accuracy and accessibility.
- Develop Training Materials: Assist in the creation of user-friendly training documentation and system guidelines.
YOUR QUALIFICATIONS
- A Bachelor’s degree in Business, Communications, Human Resources, or equivalent professional experience.
- Demonstrated experience in HRIS, HR operations, or IT roles.
- Strong ability to manage workstreams, including identifying and escalating system-related issues.
- Analytical skills to leverage data and influence decisions.
- Exceptional interpersonal skills to build effective working relationships across teams.
- Proven ability to learn and adopt new systems quickly and efficiently.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Working knowledge of Microsoft Power Platform a plus.
The base salary for this position at the time of this posting may range from $45,000 to $90,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility and qualifications. We offer a competitive benefits package, please visit https://www.wpp.com/people/wellbeing/benefits-at-wpp-in-the-us for more details.