Group Premium Services Representative

Job Summary

A company is looking for a Group Premium Services Representative to ensure timely and accurate group premium processing and collection in a remote environment.

Key Responsibilities

• Perform premium processing, address customer inquiries, and maintain confidentiality while resolving issues efficiently
• Analyze statements, oversee premium payments, and ensure data integrity in company systems
• Ensure accuracy in billing statements and premium payments, identifying and resolving eligibility and billing errors

Required Qualifications

• Strong background in working with numbers in a billing capacity
• Ability to operate a computer keyboard and calculator, with proficient typing and data entry skills
• Experience in customer service and relationship building
• Adaptability and a quick learning ability
• Access to a high-speed internet connection and located in the United States or Puerto Rico