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Sales Associate - Northeast

The Company 

Serving the People Who Serve the People 


Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.  


Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. 

Want to know more? See more of what we do here.  


Granicus is hiring a Small-Medium Government Sales Associate to join our team! We are looking for a professional, customer-centric salesperson with a technology sales background in local government to grow our business and number of customers. Candidates must have previous experience successfully prospecting over a large geographical region. This is an individual contributor sales position that requires a high degree of autonomy, activity, and attention to detail.


What your impact will look like:
  • Responsible for activities necessary to create and close new business opportunities
  • Managing the relationship of current Granicus customers
  • Developing and executing a new business/prospecting plan for their territory
  • Targeting, calling, and engaging prospects and working with them through the sales cycle
  • Building and maintaining a healthy pipeline across the territory
  • Qualifying client needs and aligning the value of your solution
  • Collaborating with the extended sales team on opportunities
  • Logging all sales activities and client contacts in Salesforce
  • Other duties as assigned


You'll love this job if:
  • You have 2+ years of consultative sales experience and success as an individual sales contributor
  • You demonstrate success prospecting and finding/closing opportunities via phone and in person
  • You are experienced using some form of customer relationship management software to track leads, activities and opportunities (SFDC preferred)
  • You can thrive in a fast-paced environment, working under tight schedules to meet deadlines.
  • You are passionate about working with clients to help address their challenges
  • You execute a sales process in a solution sales methodology. This will require relationship building and great oral and written communication skills
  • You can conduct product demonstrations and conduct presentations
  • You are experienced and comfortable with technology
  • You are experienced selling in a committee-driven environment, with multiple, cross-functional decision makers
  • You can travel up to 40% of the time


$50,000 - $60,000 a year
+ commission and benefits

 

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! 


Security and Privacy Requirements

-     Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

-     Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.


The Culture

- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be

a part of our journey.

- A few culture highlights include – Employee Resource Groups to encourage diverse voices

- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and

sometimes difficult issues ranging from mental health to work-life balance and current affairs. 

- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee

population 


The Impact

- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.


The Benefits 


At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.


- Flexible Time Off

- Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance

- 401(k) plan with matching contribution

- Paid Parental Leave

- Employer-paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance

- Group legal coverage 

- And more!


 

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law. 

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CEO of Granicus
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Mark Hynes
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What You Should Know About Sales Associate - Northeast, Granicus

Are you ready to take on a crucial role that fuels the connection between governments and the residents they serve? Granicus is thrilled to announce we're looking for a Sales Associate focused on the Northeast region of the United States. With over 25 years of experience in transforming the Govtech landscape, we pride ourselves on delivering solutions that empower over 5,500 government agencies and more than 300 million citizens. This Sales Associate position is perfect for a customer-centric professional who possesses a knack for consultative sales and has a technology sales background in local government. Working remotely and autonomously, you’ll be responsible for creating and closing new business opportunities, managing relationships with existing customers, and developing a strategic prospecting plan tailored to your territory. If you thrive in a fast-paced environment, have experience working with CRM software like Salesforce, and love adapting to client needs, then this is your chance to make a real impact. Not to mention, our inclusive culture, flexible time off, and comprehensive benefits package make Granicus a fantastic place to work. Join us in this exciting journey to drive meaningful change in communities across the globe!

Frequently Asked Questions (FAQs) for Sales Associate - Northeast Role at Granicus
What does a Sales Associate at Granicus do?

As a Sales Associate at Granicus, you will engage with prospects, create and close new business opportunities, and manage relationships with existing customers. Your role is essential for driving sales and connecting governments with the technology they need to serve their communities.

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What qualifications do I need to apply for the Sales Associate position at Granicus?

To be considered for the Sales Associate position at Granicus, you should have a minimum of 2 years of consultative sales experience, ideally in a technology-related field focused on local government. Familiarity with CRM software, particularly Salesforce, is preferred.

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Can I work remotely as a Sales Associate for Granicus?

Yes, the Sales Associate position at Granicus is remote! We have a globally distributed workforce, which means you can work from anywhere in the United States while becoming part of our inclusive and innovative team.

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What type of technology does Granicus offer?

Granicus offers a comprehensive range of cloud-based solutions, including communication tools, government website design, records management, and digital services, all intended to enhance the relationship between governments and their constituents.

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What kind of culture can I expect at Granicus?

Granicus is proud of its transparent and inclusive culture. Employees are encouraged to participate in Employee Resource Groups and special sessions with leadership on essential topics like mental health. We foster a supportive environment where diverse voices can thrive.

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Are there growth opportunities for Sales Associates at Granicus?

Absolutely! Granicus values the development of its employees. As a Sales Associate, you will have the chance to expand your skill set, take on new challenges, and explore potential career paths within the organization.

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What benefits does Granicus offer for its employees?

Granicus offers an extensive benefits package, including flexible time off, 100% employer-paid medical options, a 401(k) with matching contributions, paid parental leave, and more. Our aim is to ensure employees can tailor their benefits to meet their individual needs.

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Common Interview Questions for Sales Associate - Northeast
How do you approach prospecting in a large territory as a Sales Associate?

When prospecting in a large territory, I employ strategic research to identify potential clients, utilize tools like CRM software for tracking, and create an organized outreach plan to ensure consistent engagement. Tailoring my approach to the unique needs of each prospect is crucial.

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Can you describe a time you successfully closed a deal?

Certainly! In my previous role, I closed a significant deal by thoroughly understanding the client’s needs, delivering a tailored presentation, and effectively addressing their concerns, resulting in a successful partnership that benefited both parties.

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What methods do you use to build relationships with clients?

Building relationships with clients requires trust and communication. I focus on active listening, consistent follow-ups, and offering valuable insights to help them solve their challenges, which fosters stronger, long-term partnerships.

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How do you prioritize tasks and manage your time effectively?

I prioritize tasks by assessing their urgency and impact on sales goals. Using a task management system helps me stay organized, while setting aside dedicated time for outreach ensures I consistently engage with prospects without distractions.

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What is your experience with CRM systems, particularly Salesforce?

I have extensive experience using Salesforce to manage leads, track interactions, and analyze sales metrics. I find that utilizing CRM systems enhances my efficiency, allows for more personalized outreach, and helps maintain a healthy pipeline.

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How do you tailor your sales approach to different clients?

I always conduct preliminary research on the client’s background, needs, and industry challenges. This enables me to customize my sales pitch and demonstrate how our solutions specifically address their unique situation, leading to a more compelling proposal.

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Can you give an example of how you effectively handle objections?

When handling objections, I listen carefully to the concerns raised, empathize with the client’s perspective, and respond with clear, data-driven solutions that alleviate their worries. This approach helps to turn objections into opportunities for discussion.

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What techniques do you use for successful product demonstrations?

For product demonstrations, I ensure I have a clear understanding of the client’s needs and goals, focusing on features that resonate with them. Engaging storytelling and interactive elements keep the demonstration lively and relevant.

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How do you stay motivated in a sales environment?

Staying motivated in sales involves setting achievable goals and celebrating small victories. I also find that surrounding myself with a supportive team and continuously seeking learning opportunities helps maintain my enthusiasm and drive.

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What strategies do you use to remain informed about industry trends?

I stay informed about industry trends by following key publications, participating in webinars, and engaging with professionals in my network. This knowledge allows me to adapt my sales strategies and provide clients with the most relevant solutions.

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Granicus is a leading provider of a platform of solutions that make digital government possible to more than 6,000 government agencies, including 850 state departments across the U.S., U.K., Australia, New Zealand, and Canada.

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Full-time, remote
DATE POSTED
November 24, 2024

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