Founded by a team of Facebook, Dropbox, and LinkedIn alumni in 2017, Forethought is on a mission to make every touchpoint between humans and organizations faster and more intelligent. Forethought is a leading Generative AI company providing customer service solutions that transform the customer experience. Our products enable seamless customer experiences by infusing human-centered AI at each stage of the customer support journey: resolving common cases instantly, predicting and prioritizing cases, and assisting agents with relevant knowledge-all from one AI platform.
Forethought has raised over $92M in VC funding from top investors including STEADFAST Capital Ventures, New Enterprise Associates (NEA), Ashton Kutcher and Guy Oseary's Sound Ventures and the CEOs of Robinhood, Carta, and Qualtrics. In 2018, Forethought launched and won at TechCrunch Disrupt-the world's most prestigious startup competition-and was featured in Forbes 30 Under 30. More recently, Forethought was listed as one of Forbes' Next Billion-Dollar Startups.
We are seeking an experienced Product Marketing Manager to join our team and ensure seamless operations and strategic alignment. This role will be a full-time position, and will cover for the Director of PMM while on maternity leave. This role will be responsible for a range of key functions, from overseeing NPS strategies to leading GTM initiatives, all while working cross-functionally with technical and marketing teams. This is a great opportunity to level up your skill set and establish a role at a company tackling a $100B+ market opportunity.
Full-time Key Responsibilities:
Short-term Responsibilities:
Requirements:
Preferred Experience:
Why Join Us? This role offers an exciting opportunity to grow your career within a dynamic team and make a significant impact. If you are a strategic thinker with a proven track record in product marketing and the ability to drive cross-functional initiatives, we’d love to hear from you.
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Launched in 2018, Forethought is a leading AI company providing customer service solutions that transform the customer experience. Forethought's products enable seamless customer experiences by infusing human-centered AI at each stage of the custo...
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