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Accounts Receivable Analyst

We are FLOWERBX; the world’s premier flower delivery service, and the undisputed global authority on living life beautifully.

We live and grow by this ethos, with a mission to help our customers and team find floral joy in every day, making each moment a little more extraordinary.

At FLOWERBX we are here to help find extraordinary beauty in each moment. As we truly appreciate the individual beauty and seasonality of our extraordinary flowers, we feel the same way about the people we work with. We are all unique in our own way, and we like to celebrate those differences. Our commitment is to cultivate an environment where every member of the team can feel part of the FLOWERBX journey and has the opportunity to grow and thrive.

About the Role

Reporting to the Head of Finance, the Accounts Receivable Analyst will be responsible for the entire Accounts Receivable function, ensuring invoices are sent out efficiently and cash is collected in a timely manner.

You will act as an important business partner across the company, working with the B2B team to ensure that invoices are sent with correct details and in a timely manner. 

This is a full time, hybrid working role with the requirement to work in our London office (NW10) / Co-working 1-2 days a week.

Key responsibilities include:

Accounts receivable

  • Raise, review and approve and send out all invoices on behalf of the B2B team – this will require communicating with the team to ensure that the invoice is raised with the correct wording and to the right contact, etc.
  • Sending statements of account on a weekly basis to key customers
  • Preparation on AR report on a weekly basis and distribute to the B2B team
  • Identification of which balances require chasing and independent management of the chasing process, flagging to Head of Finance/Finance Director if there are any issues that need escalation
  • Chase for remittances for unallocated funds received
  • Reconciliation of UK and US bank accounts on a daily basis
  • Customer reconciliations
  • Stripe/PayPal reconciliation – form new process to ensure that this is being managed correctly and you are satisfied that we are receiving the right amount of cash
  • Efficient response to queries from customers or the team
  • Dealing with ad hoc queries in a timely manner – eg adding PO numbers to invoices once issued
  • Business partnering - liaising with B2B team to facilitate contact with unresponsive customers
  • Manage new customer set up – communicate with customers and B2B team to ensure new customer form is completed prior to invoice being issued
  • Ownership of customer data, ensuring accuracy and resolving prior issues

Additional responsibilities

  • Must be willing to work in a small team and be prepared to be flexible and assist the team with other work as required
  • Assist with invoice coding of daily invoice received from key flower supplier
  • Assist the team with supplier reconciliations
  • Attach credit card receipts from the team into the accounting system

Personal attributes

You have an interest in pursuing a career in finance and are ready to fully apply yourself into a rapidly-scaling business.

  • Experience of managing the entire AR function independently, preferably in a small company
  • Willing to come into the warehouse in North Acton (NW10) at least once a week to build relationships with the team
  • Accounting qualification/working towards a qualification is desirable but not mandatory
  • Ability to work independently
  • Willingness to work outside the box, communicate with teams in UK & US and react quickly to issues
  • Proficient in Microsoft Excel
  • Commercially minded and interested in the product space/category
  • Collaborative, personable and able to communicate effectively with non-financial business partners



What we offer:

  • A chance to grow and develop yourself alongside an exciting progression path with a fast paced, growing business
  • Company bonus scheme
  • A monthly flower subscription and discounted products
  • Private health and dental care
  • Life insurance with a gamified wellbeing app
  • 25 days' annual leave + bank holidays
  • Monthly co-working budget
  • Day-off for your birthday
  • Time off to support your favourite charity
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Average salary estimate

$45000 / YEARLY (est.)
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$40000K
$50000K

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What You Should Know About Accounts Receivable Analyst, Flowerbx

At FLOWERBX, we're not just about delivering stunning flowers; we're all about living life beautifully! As an Accounts Receivable Analyst, you'll play a pivotal role in our finance team, ensuring that our operations run smoothly and that we maintain our relationships with our customers. Reporting to the Head of Finance, you will take the lead on the entire Accounts Receivable function, handling everything from invoicing to cash collection with precision and speed. You’ll collaborate closely with our dynamic B2B team, ensuring that all invoices are accurate and sent out promptly – after all, every moment counts! Your analytical skills will come in handy as you prepare weekly accounts receivable reports, chase outstanding payments, and conduct reconciliations across multiple accounts. It's a hybrid role, with some time required in our London office, where you’ll enjoy a supportive and fun workplace culture that celebrates uniqueness. At FLOWERBX, we believe in nurturing talent, and as you contribute to our mission of spreading floral joy, we’ll also be dedicated to helping you grow your career! If you're ready to dive into a vibrant environment where your finance skills can truly shine, we want to hear from you!

Frequently Asked Questions (FAQs) for Accounts Receivable Analyst Role at Flowerbx
What are the key responsibilities of an Accounts Receivable Analyst at FLOWERBX?

As an Accounts Receivable Analyst at FLOWERBX, you will manage the entire AR function, which involves raising invoices, sending statements of account, preparing AR reports, and chasing outstanding payments. You'll also be responsible for bank reconciliations and managing customer data, ensuring everything is accurate and effective.

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What qualifications do I need to become an Accounts Receivable Analyst at FLOWERBX?

While an accounting qualification or working towards one is desirable for the position of Accounts Receivable Analyst at FLOWERBX, it’s not mandatory. Experience managing the AR function, especially in a smaller company, is essential. Your willingness to work independently and collaboratively will also be highly valued.

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What makes working at FLOWERBX as an Accounts Receivable Analyst unique?

Working at FLOWERBX offers a vibrant and beautiful culture where individual differences are celebrated. The Accounts Receivable Analyst position allows you to partner with various teams, work on exciting financial processes, and enjoy a fulfilling role in a company that's all about enhancing everyday moments with blooms.

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What kind of environment can I expect as an Accounts Receivable Analyst at FLOWERBX?

At FLOWERBX, we promote a supportive and collaborative work environment. You will be part of a small, flexible team that values creativity and problem-solving, making it a fun place to work. We encourage open communication and building strong relationships across departments.

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Is there room for growth as an Accounts Receivable Analyst at FLOWERBX?

Absolutely! FLOWERBX is committed to your professional growth. As you contribute to our financial operations, you'll have access to development opportunities and a clear progression path, positioning you to take on even more responsibilities in the future.

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How does the Accounts Receivable Analyst role at FLOWERBX accommodate a hybrid work model?

The Accounts Receivable Analyst position at FLOWERBX offers flexibility through a hybrid work model, requiring you to work in our London office 1-2 days a week. This setup allows you to enjoy the best of both worlds – the vibrancy of the workplace and the comfort of working from home.

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What benefits can I expect as an Accounts Receivable Analyst at FLOWERBX?

As an Accounts Receivable Analyst at FLOWERBX, you're entitled to a competitive benefits package including a company bonus scheme, private health and dental care, a monthly flower subscription, generous vacation time, and opportunities for personal development. We also prioritize your wellbeing.

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Common Interview Questions for Accounts Receivable Analyst
Can you describe your experience with managing the Accounts Receivable function?

When answering this question, focus on specific examples of your past experience handling the AR function. Discuss the processes you've managed, like invoicing and chasing payments, and highlight any software or systems you utilized. Show how your contributions led to increased efficiency or improved relationships with clients.

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How do you reconcile bank statements, and what steps do you take to ensure accuracy?

Explain the reconciliation process you follow, which typically involves comparing bank statements with your company's records to identify discrepancies. Emphasize your attention to detail and proficiency in software tools that assist in this process. Provide examples of any challenges you've encountered and how you resolved them.

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What strategies do you use for effective communication with non-financial teams?

Effective communication is key in finance roles. Share strategies you use to translate financial jargon into understandable terms for non-financial colleagues. Mention any tools or practices that help you foster a collaborative environment, such as regular check-ins or written guidelines.

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Describe a time when you had to deal with a difficult customer. How did you manage the situation?

In your response, provide a clear scenario where you successfully handled a challenging customer interaction. Emphasize your problem-solving skills, active listening, and your approach to resolving conflicts while maintaining a positive relationship.

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How do you prioritize tasks when you have multiple deadlines to meet?

Discuss your prioritization methods, such as using a task list or project management tools. Highlight your ability to assess urgency and importance, and provide an example of a time when you managed overlapping deadlines effectively.

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What tools and software have you used for managing accounts receivable?

Share your experience with specific accounting software and tools relevant to the role of Accounts Receivable Analyst. Discuss how you've leveraged technology to streamline invoicing, reporting, and reconciliation processes.

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How do you ensure accuracy in invoice processing?

Emphasize thorough checks before sending invoices, such as cross-referencing details with customer agreements and confirming accuracy with relevant teams. Share specific practices you’ve employed to minimize errors in your past roles.

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What’s your approach to collecting outstanding payments?

Outline your method for following up on unpaid invoices, which could include establishing a schedule for reminders, tailoring communication to each customer, and maintaining professionalism during the process. Provide an example of a successful collection that highlights your approach.

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Why do you want to work at FLOWERBX as an Accounts Receivable Analyst?

Articulate your passion for the brand and its mission. Highlight how the values at FLOWERBX resonate with your own career goals and how you see yourself contributing to the company's objectives. Mention specific aspects of the company culture or growth opportunities that attract you.

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Can you provide an example of a financial report you have prepared?

When discussing your experience with financial reports, detail the type of report, its purpose, and the data used. Explain how you ensured accuracy and timeliness in its preparation and any impact it had on decision-making or operational efficiency.

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Full-time, hybrid
DATE POSTED
November 27, 2024

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