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Payer Credentialing Specialist

POSITION SUMMARY:
Reporting to the Payer Credentialing Manager and the  Director of  Revenue Cycle & Finance, the Payer Credentialing Specialist is responsible for all aspects of the credentialing and, re-credentialing ,processes at Equitas Health. The Payer Credentialing Specialist is responsible for ensuring that all providers are credentialed and contracted with health plans, as well as maintaining up-to-date information for each provider and group location. The Payer Credentialing Specialist will collaborate with the Payer Credentialing Manager, the Revenue Department, Senior Leaders, Directors, and Managers in developing, implementing, and managing the workflow for payer credentialing and doing so in a timely and transparent manner. The Payer Credentialing Specialist will be expected to manage the organization’s Credential MyDoc software and credentialing spreadsheets under the direction of the Payer Credentialing Manager.  This position requires the Payer Credentialing Specialist to be detailed oriented and have the communication skills to assist in creating an environment and culture that will enable Equitas Health to fulfill its mission and to meet, or exceed, its goals.  
TELECOMMUTING:  Remote w/occasionally coming to Dayton, Cincy and Columbus PRN

 
SALARY:$48,900-$61,100

ESSENTIAL JOB FUNCTIONS:
Essential functions of the job include, but are not limited to, organization; exercising professional judgment; traveling when needed,; strong written communication skills; relationship building; utilizing a computer for typing and research; attending meetings; and presenting to small group

MAJOR AREAS OF RESPONSIBILITIES:
  • Credentialing & Contracted Providers. Maintain documentation of credentialing. Act as Equitas Health’s Credentialing Specialist for our current provider and payor credentialing, under the direction of the Payer Credentialing Manager, to ensure documentation for providers and payers are accurate and timely. Generating reports as needed or directed for monthly meetings as necessary. Work with Credentialing, the Revenue Cycle Manager, and Equitas Operations, as directed by the Payer Credentialing Manager or as needed, to ensure appropriate communications. Ensure relevant organizational attestations are completed timely, and act as an internal and external resource regarding credentialing and privileging by providing thorough, thoughtful answers to questions in a timely manner. Maintain consistent contact with providers to ensure that expectations are clear, and requirements are completed in a timely manner. Review credentialing files and work with providers to obtain missing, incomplete and expiring items, whenever necessary under direction of the Credentialing Payer Manager. 
  • Payor Credentialing. Assist with processing the payor credentialing documentation under the direction of the Payer Credentialing Manager.  Maintain knowledge of current health plan requirements for credentialing providers including managing delegated health plans. Report to the Payer Credentialing Manager any organizational changes required to maintain compliance with health plans. Credentialing Specialist will assist with any escalations as directed by PCM
  • Provider Requirements for Payer Credentialing. Assist with maintaining provider’s CAQH and obtaining copies of current state licenses, DEA certificates, malpractice coverage certificates and any other required insurance documents for all relevant employees/contractors. Work closely with Payer Credentialing Manager to ensure all employees/contractors have required documents for payer credentialing.  
Policies & Procedures. Assist the Payer Credentialing Manager if there are Amendments needed to current Credentialing & Privileging Policies and Procedures as needed. Create and update as needed department workbook on the credentialing processes and obtain approvals for implementations from Payer Credentialing Manager.   
  • Quality of Work. Work with Payer Credentialing Manager regarding Credentialing. Ensure that all appropriate documentation is completed and tracked in an auditable format. Work with Payer Credentialing Manager to ensure all documentation is saved and stored appropriately.  
  • External Audits & Accreditation. Collaborate with external auditors whenever necessary to Assist, when directed, with document production for organization. Ensure compliance with HRSA-FQHC, CARF, URAC, and any other standards or payer contracting rules regarding credentialing and privileging.  
  • Continuous Education. Join and participate in relevant trade associations regarding credentialing and privileging to ensure that process us up to date with any regulatory changes.  
  • Technology. Review and choose software system to streamline the credentialing process.   
  
Knowledge, Skills, Abilities and other Qualifications:  
  • Associate’s degree is preferred, but 3-5 years’ experience may be substituted 
  • Experience in community health center credentialing preferred.  
  • Experience with operationalizing a credentialing program is preferred.  
  • Past audit experience preferred.   
  • Familiar with Medicaid and Medicare enrollment procedures and protocols for physician and mid-level credentialing preferred.  
  • Ability to develop a rapport with staff to provide them with a realistic and efficient credentialing process.  
  • Strong written and verbal communication skills a must.   
It is the policy of Equitas Health that no employee or applicant will be discriminated against because of race, color, religion, creed, national origin, gender, gender-identity and expression, sexual orientation, age, disability, HIV status, genetic information, political affiliation, marital status, union activity, military, veteran, and economic status, or any other characteristic protected in accordance with applicable federal, state, and local laws. This policy applies to all phases of its personnel activity including recruitment, hiring, placement, upgrading, training, promotion, transfer, separation, recall, compensation, benefits, education, recreation, and all other conditions or privileges of employment. 
 
Equitas Health values diversity and welcomes applicants from a broad array of backgrounds. 
 
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Average salary estimate

$55000 / YEARLY (est.)
min
max
$48900K
$61100K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Payer Credentialing Specialist, Equitas Health

If you're looking for a rewarding and impactful role as a Payer Credentialing Specialist at Equitas Health, you’re in for a treat! In this dynamic position, you’ll be responsible for navigating the essential processes of credentialing and re-credentialing, ensuring that all providers are effectively credentialed and contracted with various health plans. You’ll play a vital role in maintaining up-to-date information for each provider and group, working closely with the Payer Credentialing Manager and other senior leaders to ensure smooth operations. Your attention to detail will shine as you manage the organization’s Credential MyDoc software and help keep our credentialing spreadsheets accurate and organized. As the work is primarily remote, you can enjoy the flexibility while occasionally engaging with teams in Dayton, Cincinnati, and Columbus. The salary ranges from $48,900 to $61,100, reflecting the importance of this role within our organization. On top of that, you’ll engage in a collaborative environment that values communication and transparency as you ensure compliance with health plan requirements. Your skills in relationship building and documentation will be key in supporting Equitas Health’s mission to exceed its goals. With the chance to participate in continuous education and stay updated on regulatory changes, this position is perfect for someone who is passionate about healthcare and eager to contribute to a positive culture. Join us and make a difference!

Frequently Asked Questions (FAQs) for Payer Credentialing Specialist Role at Equitas Health
What does a Payer Credentialing Specialist do at Equitas Health?

As a Payer Credentialing Specialist at Equitas Health, you'll be responsible for managing the credentialing and re-credentialing processes for healthcare providers. This includes ensuring timely documentation, maintaining compliance with health plans, and assisting with provider requirements.

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What qualifications are needed for the Payer Credentialing Specialist position at Equitas Health?

The ideal candidate for the Payer Credentialing Specialist role at Equitas Health should have an Associate’s degree preferred, or relevant experience in community health center credentialing. Strong communication skills and a collaborative spirit are also essential.

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What is the work environment like for a Payer Credentialing Specialist at Equitas Health?

As a Payer Credentialing Specialist at Equitas Health, you will primarily work remotely, with occasional necessary visits to locations in Dayton, Cincinnati, and Columbus. This flexible environment allows for effective collaboration while supporting a balanced work-life setup.

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How does Equitas Health support continuous education for Payer Credentialing Specialists?

Equitas Health encourages Payer Credentialing Specialists to engage in continuous education by participating in relevant trade associations and staying updated on regulatory changes, ensuring that their credentialing processes remain current and compliant.

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What salary can a Payer Credentialing Specialist expect at Equitas Health?

The salary for a Payer Credentialing Specialist at Equitas Health ranges from $48,900 to $61,100, reflecting the vital contributions of this role within our revenue cycle management team.

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What skills are important for success as a Payer Credentialing Specialist at Equitas Health?

To be successful as a Payer Credentialing Specialist at Equitas Health, one should have strong organizational skills, attention to detail, and exceptional written and verbal communication abilities. Building relationships with providers is also key to facilitating seamless credentialing processes.

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What can I expect during the interview process for the Payer Credentialing Specialist position at Equitas Health?

During the interview process for the Payer Credentialing Specialist role at Equitas Health, you'll likely face questions pertaining to your experience with credentialing processes, your understanding of healthcare regulations, and how you approach collaboration and communication.

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Common Interview Questions for Payer Credentialing Specialist
Can you explain your experience with provider credentialing?

In answering this question, focus on specific examples from your previous work that illustrate your experience with the credentialing process, detailing any particular systems or protocols you managed.

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How do you ensure compliance with health plan requirements?

Outline your strategies for staying updated on health plan requirements, like attending workshops, or maintaining communication with contacts at health plans to confirm standards are met.

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What tools and software are you familiar with for managing credentialing processes?

Discuss specific software you've used in the past, emphasizing how you utilized these tools to organize and streamline the credentialing process effectively.

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How do you handle missing or incomplete documentation during the credentialing process?

Share a step-by-step approach to your process for identifying missing items, your communication with providers to request documents, and your follow-up strategies.

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Can you describe a situation where you had to collaborate with others to resolve a credentialing issue?

Provide a detailed account of a past experience, highlighting your role in communication and problem-solving with your team and external parties to achieve a resolution.

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What is your understanding of state licensure and its importance in the credentialing process?

Explain the critical role of state licensure in ensuring that providers meet the legal qualifications necessary to practice, and how you verify compliance in your work.

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What strategies do you employ to maintain detailed records of credentialing activities?

Discuss your methods for keeping organized and reliable records, including tracking open items, regular follow-ups, and using electronic systems effectively.

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Tell me about how you prioritize tasks in a busy credentialing environment.

Detail how you assess urgent tasks versus long-term goals, prioritizing based on upcoming deadlines and the impact on credentialing processes.

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How do you stay current on changes in credentialing policies and regulations?

Mention specific resources you utilize, such as trade associations, webinars, or professional networks, to keep your knowledge up to date on credentialing practices.

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What would you do if a provider was non-compliant with credentialing requirements?

Explain how you would communicate the issues to the provider effectively, outline the necessary steps to rectify the situation, and ensure compliance moving forward.

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