People Operations Manager

The People Operations Manager at Hood Industries plays a critical role in overseeing all human resource activities at the Beaumont, MS facility. This includes providing HR leadership, managing employee relations, handling compliance regulations, and supporting management with HR-related insights. The ideal candidate will be instrumental in creating a positive work culture while ensuring that all HR policies and procedures are adhered to.

To apply for the People Operations Manager position at Hood Industries, candidates should ideally possess a Bachelor’s degree in human resources, Business, or a related field. A minimum of 5+ years of HR experience at the professional or management level is required. Familiarity with manufacturing environments and certifications like SHRM or HRCI are also advantageous.

At Hood Industries, key skills for a People Operations Manager include excellent verbal and written communication abilities, strong interpersonal and negotiation skills, and a thorough understanding of employment-related laws and regulations. Furthermore, being highly organized and capable of managing multiple tasks simultaneously is essential to succeed in this dynamic environment.

As a People Operations Manager at Hood Industries, you can expect a fast-paced workplace where every day brings new challenges. You'll be working closely with the management team and employees to navigate HR policies while fostering a collaborative and positive work culture in the Beaumont facility.

Hood Industries offers a competitive salary along with an excellent benefits package for the People Operations Manager. Benefits include medical coverage, dental and vision plans, life insurance, employee assistance programs, a 401k plan, flexible spending accounts, and long-term disability coverage, which all become available after one month of continuous full-time employment.

While prior experience in a manufacturing environment is preferred for the People Operations Manager role at Hood Industries, it is not an absolute requirement. Candidates with other relevant HR experience may still be considered, provided they bring the essential skills and knowledge of employment regulations.

The hiring process for the People Operations Manager position at Hood Industries includes an initial application review, followed by interviews for shortlisted candidates. Applicants must undergo a background check and a drug screen as part of the selection process. Successful candidates will also need to provide documentation indicating their legal right to work in the U.S.

When addressing employee relations issues as a People Operations Manager, it's important to approach the situation with empathy and a clear understanding of the facts. Begin by interviewing all parties involved, documenting your findings, and maintaining confidentiality. Focus on finding a resolution that aligns with company policies and fosters a positive work environment.

In an interview, emphasize your understanding of essential regulations like FMLA, ADA, and EEO. Share specific examples of how you’ve ensured compliance in your previous roles, such as implementing training programs, conducting audits, or collaborating with legal departments to address potential issues.

Discuss your approach to creating an inclusive and engaging recruitment process, emphasizing the importance of employer branding and a strong organizational culture. Share retention strategies that involve ongoing training, career development opportunities, and employee recognition programs that keep morale high and reduce turnover.

In your response, explain that HR serves as a strategic partner in aligning workforce capabilities with operational objectives. HR plays a critical role in assessing talent needs, fostering a collaborative culture, and ensuring employee engagement which ultimately contributes to achieving business goals.

When discussing conflict resolution, emphasize the importance of open communication and active listening. Describe your process for mediating disputes by ensuring each party feels heard, guiding them towards a mutually acceptable resolution, and promoting a culture of respect and understanding.

Share a specific instance highlighting a training program that led to measurable improvements in employee performance or satisfaction. Discuss the program's objectives, how you adapted content to meet team needs, and the positive outcomes that followed, such as reduced errors or increased productivity.

Demonstrate your commitment to continuous learning in HR by mentioning relevant resources you follow, such as industry newsletters, webinars, and professional associations like SHRM or HRCI. Additionally, discuss attending conferences and participating in local HR networking groups as ways to stay informed.

Highlight your understanding of the importance of confidentiality in HR. Discuss practical strategies such as secure storage of personnel records, developing clear policies on information sharing, and training staff members on confidentiality expectations to ensure sensitive data is protected.

To manage multiple tasks effectively, mention your use of organizational tools such as project management software and prioritization techniques to focus on urgency and impact. Share an anecdote that illustrates your ability to handle various HR functions without compromising quality.

In your response, emphasize the significance of strong interpersonal skills and emotional intelligence as crucial qualities for a People Operations Manager. Highlight how the ability to connect with employees, understand their needs, and foster an inclusive environment influences overall organizational success.