Job details

Entry Level Infrastructure Repair Technician - Data Center

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU’LL DO:

We are seeking a, Entry Level Infrastructure Repair Technician to join our data center operations team. This role is focused on the physical repair and maintenance of data center hardware, including servers, switches, routers, and related components. The ideal candidate will have hands-on experience with hardware from leading vendors such as Cisco, Juniper, Arista, and x86 server platforms.

KEY RESPONSIBILITIES:

Perform hands-on repairs and replacement of defective hardware components in data center equipment, including power supplies, fans, and network cards.
Manage the lifecycle of hardware components, from installation and troubleshooting to decommissioning and recycling.
Conduct physical inspections and routine maintenance on data center equipment to ensure operational reliability.
Oversee the inventory management of spare parts and hardware components, ensuring availability for repairs and upgrades.
Collaborate with technical teams to coordinate replacement activities and minimize downtime during hardware failures.
Document repair activities, maintain accurate records of maintenance logs, and update system configurations as necessary.
Execute basic physical layer troubleshooting, including cable and port testing, to ensure connectivity and performance standards.
Support the implementation of new hardware installations and the physical setup of network and server infrastructure.
Participate in emergency response teams to address urgent hardware issues
4 Rotational shifts, for 24/7/365 service (8 to 10 hr. shifts; 3 to 4 days per week; 2 to 3 days off)

ESSENTIAL CRITERIA:

Technical diploma or certification in electronics, computer hardware, or a related field.
Proven track record of repairing and maintaining IT and network hardware in a data center environment.
Familiarity with hardware from Cisco, Juniper, Arista, and x86 servers is highly preferred.
Strong organizational skills with the ability to manage multiple tasks and prioritize work effectively.
Excellent problem-solving skills and the capacity to perform well in a fast-paced environment.
Valid driver’s license and ability to handle physical requirements of the job including lifting equipment up to 50 pounds.

PHYSICAL REQUIREMENTS:

Ability to lift and maneuver heavy equipment, up to approximately 50 pounds, and occasionally up to 100 pounds.
Dexterity to manage small and complex components during hardware maintenance.
Frequent standing, bending, and moving within confined spaces in the data center.
Ability to work in various environmental conditions, including areas with elevated temperatures and noise levels.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

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Pay Range

$60,000—$70,000 USD

Average salary estimate

$65000 / YEARLY (est.)

min

max

$60000K

$70000K

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What You Should Know About Entry Level Infrastructure Repair Technician - Data Center, EOS

At EOS IT Solutions, we're excited to welcome a new Entry Level Infrastructure Repair Technician to our dynamic data center operations team based in New Albany, OH. This is more than just a job; it’s an opportunity to launch your career with a global technology and logistics company that prides itself on providing exceptional IT support services to industry leaders. In this role, you’ll focus on the physical repair and maintenance of essential data center hardware, including servers, routers, and switches. Hands-on experience with hardware from leading vendors like Cisco, Juniper, and Arista is preferred, but a passion for technology and a willingness to learn are just as important! Your day-to-day responsibilities will include managing the lifecycle of hardware components, conducting routine maintenance checks, and collaborating with our technical teams to ensure optimal performance and minimal downtime for our clients. While you may encounter challenges, your problem-solving skills will shine as you document repair activities and support new hardware installations. With flexible 24/7/365 shift patterns, you'll have the chance to balance work and personal time effectively. At EOS, we’re committed to fostering a diverse and inclusive work environment, and we can’t wait for you to explore the many opportunities available within our team. Join us, and let’s make technology work better together!

Frequently Asked Questions (FAQs) for Entry Level Infrastructure Repair Technician - Data Center Role at EOS

What responsibilities does the Entry Level Infrastructure Repair Technician at EOS IT Solutions have?

The Entry Level Infrastructure Repair Technician at EOS IT Solutions is responsible for the hands-on repair and maintenance of data center hardware. This includes managing hardware components from installation to decommissioning, performing routine inspections, documenting maintenance logs, and collaborating with technical teams to minimize downtime.