Job details

Service Delivery Associate - Hiring

Envision Employment Solutions is currently looking for a Service Delivery Associate - Hiring for one of our partners, a global leader in the chemical industry field.

Job Summary:

The Service Delivery Associate for Hiring will play a pivotal role in the end to end administration of internal and external hiring process including managing postings, application pipeline, candidate information, scheduling assessments and interviews to facilitate selection. This position requires meticulous attention to detail, service mindset, coupled with a good understanding of hiring processes. This role is also expected to provide inputs to enhance the efficiency, effectiveness, and overall quality of hiring service delivery.

This position will report to the Service Delivery Manager – Talent Management

Responsibilities:

Hiring operations:
Execute and deliver end-to-end hiring services (e.g., Job posting, Application screening, Reference checks, Interview scheduling & coordination etc.).
Prepare and distribute recruitment-related documentation, such as offer letters, employment contracts, and background check authorization forms with the relevant stakeholders.
Execute standardized practices and procedures as per agreed upon SLAs to ensure consistent delivery of services and customer satisfaction.
Assist in the creation and maintenance of Talent Acquisition documentation, including policies and procedures.
Liaise with external vendors and service providers, such as background check providers and recruitment agencies, as needed.

Data management: Maintain HR data and records related to candidates/ employees/ leavers on the relevant systems as well as via offline documents. Ensure accuracy, completeness, and consistency of the data, as well as compliance with local labor laws and data protection regulations.

Candidate, employee, and business support:
Responsible for handling hiring related requests and inquiries (via ticketing service, by email or via phone) in a professional manner and providing the right assistance and guidance to ensure timely and effective resolution as well as great experience.
Serve as the primary point of contact for candidates throughout the recruitment process. Keep candidates informed about the progress of their applications and next steps in the hiring process.

Bachelor’s degree in Human Resources, Business Administration, or a related field.
Proven experience of at least 3+ years in HR Administration, Service Delivery, or a related field, with a focus on hiring services.
Familiarity with local labor laws and data protection regulations.
Proficiency in HRIS (Human Resources Information System) and other relevant hiring tools.
Excellent written and verbal Arabic and English language proficiency.

Skills:
Scope of Work: Understanding, experience and working knowledge in hiring. Proven experience and working knowledge in executing and delivering hiring processes and services through HRIS technology platforms.
Teamwork and Collaboration: Working effectively with Shared Services and cross functional teams, and external partners to ensure smooth service delivery.
Process Proficiency: Hands-on experience and understanding of hiring services and operations.
Technical Experience: Hands-on experience with HRIS technology platforms
Problem-Solving Skills: Ability to anticipate and address potential challenges related to hiring, offering practical and innovative solutions.
Organizational & Time Management Skills: Ability to manage multiple tasks and prioritize effectively.
Analytical Abilities: Interpreting and managing hiring data effectively. Ability to derive insights and present findings to support decision-making.
Attention to Detail: Diligence and solution oriented.
Integrity and Confidentiality: Maintaining the highest level of confidentiality and ethical standards when handling sensitive information.
Customer focus: Commitment to providing high-quality service to internal stakeholders (HR, cross-functional, business, managers, and employees)
Communication: Fluent verbal and written communication skills in Arabic and English. Ability to interact effectively with stakeholders, assignees, and external agencies.

Envision Employment Solutions Glassdoor Company Review

4.5

Envision Employment Solutions DE&I Review

No rating

CEO of Envision Employment Solutions

Maha Sami

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Average salary estimate

$70000 / YEARLY (est.)

min

max

$60000K

$80000K

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What You Should Know About Service Delivery Associate - Hiring, Envision Employment Solutions

Envision Employment Solutions is excited to announce an opportunity for a Service Delivery Associate - Hiring to join one of our partners, a trailblazer in the global chemical industry. In this pivotal role, you will be at the heart of our hiring operations, overseeing the entire process from job postings to candidate selections. Your attention to detail and service mindset will be crucial as you manage application pipelines and schedule assessments. We’re looking for someone who’s not just organized but also proactive in enhancing our hiring services' efficiency and effectiveness. You’ll prepare recruitment documentation, liaise with external vendors, and ensure that we comply with local labor laws and data protection regulations. If you thrive in a dynamic environment and are eager to engage with candidates, helping them navigate the hiring process, this is the perfect role for you. With your background in HR administration and a strong focus on hiring services, you’ll support internal stakeholders while maintaining impeccable HR data accuracy. Communication is key in this role, as you'll be the primary point of contact for candidates, providing them with timely updates about their applications. Join us and be part of a team that values integrity, confidentiality, and a top-notch customer experience. At Envision Employment Solutions, we can’t wait to see how your expertise can help us elevate our hiring processes!

Frequently Asked Questions (FAQs) for Service Delivery Associate - Hiring Role at Envision Employment Solutions

What does a Service Delivery Associate - Hiring do at Envision Employment Solutions?

The Service Delivery Associate - Hiring at Envision Employment Solutions plays a critical role in managing the end-to-end hiring process. Responsibilities include job postings, application screenings, scheduling interviews, and preparing recruitment documents, all aimed at ensuring a seamless hiring experience.