Executive Medical Assistant - 22A - Philippines

Position: Executive Medical Assistant

Working Hours: Full-Time 8:30 am - 5:00 pm US Eastern Time

Holidays: Christmas and New Year, the rest will be discussed

Salary: $900 - 1600 (depending on the client’s final offer)

Search: Philippines

About the Role:

We are seeking a skilled, self-motivated Executive Medical Assistant to manage medical business administration, records, and operations. The ideal candidate is detail-oriented, adept at creating error-proof processes, and excels in clear, professional communication with patients and providers. Warm yet firm, they should handle sensitive information with confidentiality and secure challenging appointments. This role provides much exposure to medical testing, terminology, and protocols, so is a great option for someone interested in differentiating themselves in the future with advanced clinical understanding and skills.

Key Responsibilities:

• Medical Records Management:
• Ensure accurate, organized, and compliant management of patient records and administrative files.
• Develop and implement automated processes to minimize errors and optimize workflow.

• Operations Support:
• Assist in daily office operations and administration to support smooth practice operations.
• Identify and troubleshoot operational issues, proposing solutions for increased efficiency.

• Appointment Scheduling and Management:
• Skillfully coordinate and secure appointments, including challenging schedules and high-demand services.
• Serve as the primary point of contact for scheduling inquiries and communication, maintaining a professional demeanor.

• Communication and Interpersonal Skills:
• Demonstrate excellent written and verbal communication skills with a neutral accent.
• Provide warm, approachable, yet firm customer service to patients and team members, ensuring clear and respectful communication.

• Leadership and Development Potential:
• Contribute to a positive, supportive team environment.
• Demonstrate potential for growth into a supervisory role, training and overseeing additional administrative staff as the team expands.
  

Requirements:

• Proven experience in a Medical administrative or Executive Assistant role, ideally with familiarity in a clinical or healthcare setting.
• Exceptional attention to detail and commitment to accuracy, especially in records and process automation.
• Proficient in medical terminology, health records management systems, and general office software.
• Self-motivated, coachable, and eager to take on new challenges.
• Ability to quickly adapt and take on new responsibilities with minimal supervision.
  

Additional Notes:

• Candidate should possess enough experience to adapt to the role swiftly and work independently from the start.
• This position is ideal for someone with leadership potential who can be developed to supervise and train other administrative team members in the future.
• Look for energetic and coachable individuals who are both proactive and effective communicators.