Performance Metrics Manager, Uganda
Who We Are!
🌍 Africa has the world’s youngest and fastest-growing population. By 2035, the continent is poised to contribute more people to the global workforce each year than the rest of the world combined. At Educate!, we're obsessed with impact. We leverage iterative learning to build highly scalable youth employment solutions aimed at unlocking the potential of the world’s youngest continent.
Educate! prepares youth in Africa to learn, earn, and thrive in today’s economy by:
- Introducing an employment-focused school subject into secondary and
- Delivering livelihood Boot Camps for out-of-school youth, with a focus on marginalized rural girls and young women.
So far, we’ve impacted over 250,000 youth across Uganda, Rwanda, and Kenya—and the largest youth employment and skills provider in East Africa. Our team of over 250 largely African staff and 300 volunteer mentors is passionate about creating meaningful change. Plus, 50% of our top 30 leaders have been with us for over five years! 🎉10+ alumni have started their organizations and 6 current or former team members were Acumen Fund East Africa fellows.
Global organizations like Imaginable Futures, Big Bang Philanthropy, #startsmall, Generation Unlimited, CIFF and Echidna Giving have backed us and support our mission! In 2022, we received a catalytic investment from philanthropist Mackenzie Scott to scale our systems change work.
Educate!'s long-term vision is to design solutions that measurably impact millions of youth across Africa each year. By 2025, we’re on track to quadruple our reach and impact 400,000 youth annually. Want to join us on this journey?
Position Overview
Do you have a passion for making a difference in the lives of young people? Are you excited by the power of data-driven design to improve educational products? Educate!, a fast-growing and award-winning social enterprise, is seeking a Performance Metrics Manager, Uganda to join our ambitious and cross functional Performance Metrics team.
Are you our ideal candidate?
- You are a master coordinator and exceptional project manager.
- You are a strong people manager.
- You are a systems and process builder.
- Have great analytical and data driven Skills.
- Have strong communication and interpersonal skills.
Sound like you or someone you know? Read below, visit our careers page to learn more about Educate!,
Performance Objectives
Uganda Performance Metrics Team Management: 40%
- Support the Head of Performance Metrics to develop quarterly Objectives and Key Results (OKRs) for Uganda performance metrics Team and ensure their effective execution.
- Work with Uganda Performance metrics Coordinators to develop monthly work plans based on quarterly OKRs .
- Manage Uganda performance Metrics Team on their weekly tasks, to ensure efficient, accurate, and high quality performance metrics system management and reporting
- Support Uganda performance Metrics Team on professional development
- Design and execute periodic training on skills, software, systems, and processes that improve the quality of our performance metrics systems.
Performance Metrics System Oversight (Efficiency and Scale Products): 40%
- Ensure performance metrics systems for Uganda products are operating as designed.
- Ensure proper collaboration with the impact unit team during performance metrics systems development and that performance metrics data respond to the major learning questions of the Uganda products.
- Ensure the team’s feedback is properly incorporated into data collection tools, data collection processes, team training, data analysis and reporting.
- Ensure accurate compilation and timely publication of performance metrics reports, as well as the timely and accurate maintenance of the dashboards for the uganda products.
- Support the Uganda Team to develop performance metrics systems for early stage products.
- Develop and roll out the strategies to reinforce Team’s data use culture.
Function Build Support: 10%
- Support Head of performance metrics to develop performance metrics systems standards and processes
- Ensure that Uganda Performance Metrics Team are aware and use the developed standards and processes that support the development and execution of quality performance metrics systems.
- Work with Head of Performance metrics to create and execute the onboarding plans for new performance metric staff based in Uganda, facilitate orientation to performance metric data system, documentation and tools.
Evaluation, Research, and Measurement Support: 10%
- Support the Evaluation Function to plan logistics and execute evaluations, when needed, and to ensure performance metrics data is used in evaluation/research
- Conduct deeper analyses of performance metrics and monitoring data, as needed and requested by Programs and Design teams.
- Support product teams in early stages on designing data collection and reporting systems to answer learning questions
- Develop and implement minimum viable data systems for product models in validation, to support product teams in learning
Qualifications
- Dynamic experience highly preferred, with demonstrated ability to operate well in complex and fast-changing environments
- A minimum of 5 years of professional experience in Monitoring and Evaluation (M&E) with a strong emphasis on research within Non-Governmental Organizations (NGOs) or Social Enterprises.
- Proficient in utilizing program delivery and data collection platforms such as SurveyCTO, USSD, SMS, WhatsApp via tools like Textit, alongside MS Office applications (Word, Excel, PowerPoint), etc.
- Demonstrated expertise in data analysis tools, including Statistical software (Stata, SPSS, etc.), Online & Offline Excel, and Programming Languages (R, Python, etc.).
- Outstanding analytical capabilities coupled with adept report writing skills, encompassing experience in data visualization software like Tableau, Looker Studio, and/or Power BI.
- Experience managing medium to large-size teams and balancing multiple priorities
- Financial integrity and budget management experience.
- Preferred experience in constructing data systems aligned with program specifications, theories of change, and program management standards.
- Proven track record of effectively working with diverse stakeholders and managing multiple priorities concurrently.
- Passion for Educate!’s mission is a must, but past work in education or youth development is not required. We value diverse perspectives and encourage applications from people with a variety of backgrounds.
- Fits our Five Cultural Tenets (see What is Educate! About? below). Learn more by looking at Educate!’s culture deck here
Terms
- Compensation will be competitive and commensurate with experience
- Benefits include medical insurance
- This position will be based in Uganda
What We Offer 💼
- A vibrant, mission-driven environment with a supportive and fun team.
- Flexibility— Hybrid work environment with at least 3 days in our awesome Nairobi office (If working from the Nairobi office)!
- Competitive salary based on experience.
- Healthcare coverage for you and your dependents, work laptop, Internet & call stipend
- Learning & growth opportunities
- This is a 2-year contract with a possibility of extension
Application Process: Rolling basis, interviews happening soon!
Our Culture & Tenets(Values) 🌱
At Educate!, we pride ourselves on living by the Tenets:
- We’re ambitious.
- We put Youth First
- We are Impact-Obsessed
- We Exceed Expectations
We’re ambitious, youth-first, and driven by impact. We always strive to exceed expectations, continuously learn, and push for innovation. We’re one team with many perspectives, and we welcome people from all backgrounds to join us.
We’re committed to ensuring all candidates are screened for child and youth safety. As part of the process, you’ll need to provide a Certificate of Good Conduct. Educate! reserves the right to withdraw employment offers if any risks to youth are identified.
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At Educate!, we're on a mission to empower Africa's youth and we're looking for a passionate Performance Metrics Manager to join our dynamic team in Uganda. As a key player in our Performance Metrics team, you will harness the power of data-driven design to enhance our educational products and create a substantial impact on young lives across the continent. You’ll collaborate closely with coordinators to develop and execute quarterly objectives and key results (OKRs) while managing your team with a focus on professional development and efficiency. With your analytical skills, you will oversee performance metrics systems to ensure they operate seamlessly, facilitating timely analysis and impactful reporting. Your role also involves leading the design and execution of training for the team, enabling them to leverage data effectively, thus fostering a culture of data use. We're seeking someone with at least five years of experience in Monitoring and Evaluation, ideally within NGOs or social enterprises, and proficiency in data analysis tools like Stata or SPSS. At Educate!, you’ll not only be pushing for quality metrics but will also contribute significantly to the youth employment landscape in Uganda. Prepare for a vibrant work culture, competitive salary, and the chance to make a lasting difference in the lives of young people. Join our dedicated team and help us achieve our vision of impacting 400,000 youth annually by 2025!
By
Educate!
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