Senior Associate, New Verticals - Alcohol Strategy & Operations
About the Team
Since launching alcohol delivery in 2020, DoorDash has added 30,000+ stores to our platform across most major US markets. As we continue to scale our business, we’re looking to add a rock-star Senior Associate to own merchant experience and growth! Our team of 15 sits within the broader New Business Verticals organization, and oversees the alcohol business, including growth, the liquor store P&L, and the merchant experience. Join us in our global mission to empower and grow local economies!
About the Role
You will be responsible for leading end to end merchant experience within the business from onboarding new stores to maximizing their growth on DoorDash. You will be responsible for defining, executing, and optimizing growth initiatives to provide merchants with an excellent experience to grow their business on DoorDash. On a typical day, you might dive into data to explain merchant sales performance at the lowest level of detail, identify the next set of product features we need to build to help our users, define key growth opportunities and go to market strategies, all while working cross-functionally with sales, product, and engineering teams. You will report to the Associate Manager on Alcohol Merchant Growth on the New Verticals team.
You’re excited about this opportunity because you will…
- Build. You’ll have your fingerprints all over DoorDash’s Alcohol business. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details.
- Strategize. From first principles, you’ll develop the optimal strategy for best serving our merchants.
- Experiment. You’ll transform strategies into operational experiments that create measurable and actionable outcomes, informing your larger initiative implementation plans.
- Analyze. You’ll assess the operational and financial impacts of your decisions, and iterate based on data.
- Lead and collaborate. You’ll work with a cross-functional team, including sales, product, and operations to build this new line of business for DoorDash.
We’re excited about you because…
- You solve problems from first principles. You’re excited to solve problems in innovative ways, and you resist “this is how it’s always been done” thinking.
- You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team. No job is beneath you.
- You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments
- You’re analytical. You let data win arguments, and you’re comfortable pulling your own data in SQL or modeling in Excel.
- You’re customer focused. You are able to identify user pain points, lead with the user front of mind and build go to market strategy to enhance our merchant experience.
- You have 3-5+ years of experience. You’ve succeeded in high-performance cultures (whether in tech, operations, strategy, consulting, banking, or a related experience).
- You have a completed Bachelor’s Degree.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Average salary estimate
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Join DoorDash as a Senior Associate in New Verticals focusing on Alcohol Strategy & Operations, and be at the forefront of an exciting growth journey! Based in vibrant locations such as San Francisco, Los Angeles, New York, Chicago, or Washington D.C., you'll play a critical role in enhancing merchant experience and driving business growth. Since launching alcohol delivery in 2020, the team has rapidly expanded to include over 30,000 stores across major US markets. In this position, you'll tackle a mix of high-level strategy and granular operational details, making an impact not just on the bottom line but also on the everyday operations of our merchants. Your day-to-day tasks will include analyzing merchant performance through data, identifying key growth opportunities, and collaborating cross-functionally with teams like sales and product. You're not just a number-cruncher; your analytical skills will help you draw insightful conclusions that guide future initiatives. If you have 3-5+ years of experience in fast-paced environments and a knack for solving problems creatively, we want you to bring your unique flavor to our team! Set against a backdrop of rapid change, ambiguity, and growth, this is a chance to innovate in a dynamic role while helping local economies thrive. Take the leap and discover what we can achieve together at DoorDash!
DoorDash is a technology company that connects customers with their favorite local and national businesses in the United States and Canada. The company is headquartered in San Francisco, California.
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