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Senior Associate, DashMart - Space Planning Strategy & Operations

About the Team

DoorDash’s New Verticals organization focuses on accelerating one of our strategic pillars ⁠— DashMart, our grocery and convenience delivery offering. We’re building and scaling new ways to delight our customers, leveraging the DoorDash platform. This role sits on our Space Planning & Analytics team as part of the broader Strategic Real Estate organization, ensuring that we get the most out of our physical space across our DashMart Real Estate portfolio.

About the Role

As a Senior Associate on the DashMart Strategy & Operations team, you will work on the ideation and execution of key strategic initiatives that will impact all order of operations with how our DashMarts operate. You may work on initiatives ranging from improving site level optimization to improving metrics critical to the long term business strategy or even participating in getting new products/services launched inside of our sites! You will partner closely with cross-functional teams, including product, engineering, finance, and local operations to bring initiatives to life, analyze their performance, and then iterate accordingly. You will sit on our DashMart Strategy & Operations team, within our New Verticals organization. This is an individual contributor position. 

You’re excited about this opportunity because you will…

  • Analyze. Utilize your knowledge of data to analyze trends and get to the lowest level of detail to glean insights for your initiatives
  • Strategize. From first principles problem solving, you will set the strategic vision for your initiatives 
  • Experiment. Use a data-driven approach and deep understanding of our business to identify improvement opportunities, run tests and make our business 1% better everyday
  • Collaborate. You will work cross-functionally to bring your initiatives to life, maintaining a close partnership with our product, eng, finance, and local operations teams

We’re excited about you because…

  • You’re an analytical yet strategic thinker. You are comfortable manipulating and analyzing data to make strategic decisions. You have experience with SQL and Microsoft Excel
  • You’re an operator. You are able to manage multiple concurrent projects through ideation to execution. You operate at the lowest level of detail and are able to root cause problems before proposing solutions.
  • You have a strong attention to detail. You have the ability to adapt to a fast-paced environment, and the tenacity to solve many disparate problems for multiple stakeholders at once. 
  • You have 2-4+ years experience in operations, technology, supply chain, construction management, consulting, business development, banking, analytics, high-growth or early-stage startup or related experience.
  • You have a completed Bachelor’s Degree. 

 

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.  Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and several paid holidays.

Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match, and a mental health program, among others. 

To learn more about our benefits, visit our careers page here.

The base pay for this position ranges from our lowest geographical market up to our highest geographical market within California, Colorado, District of Columbia, Hawaii, Maryland, New Jersey, New York and Washington.
$79,900$117,500 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Average salary estimate

$98700 / YEARLY (est.)
min
max
$79900K
$117500K

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What You Should Know About Senior Associate, DashMart - Space Planning Strategy & Operations, DoorDash USA

As a Senior Associate for Space Planning Strategy & Operations at DoorDash, you'll be diving into a vibrant team that's focused on transforming how we deliver grocery and convenience items. Based in cities like Chicago, Denver, Los Angeles, New York, San Francisco, Seattle, Tempe, and Washington, D.C., your role will be pivotal in ensuring operational excellence across our DashMart locations. Imagine collaborating with a dynamic mix of product, engineering, finance, and local operations teams to bring exciting new initiatives to life. You'll have the chance to analyze data to derive insights, strategize to set the vision for operational improvements, and experiment with innovative ideas that enhance our service daily. Your analytical mindset coupled with your project management skills will shine as you manage multiple initiatives from conception to execution. With a focus on continuous improvement, you’ll help us explore new products and services that enhance our customer experience while ensuring our operations run smoothly. If you love data, thrive on solving complex problems, and are passionate about making a tangible impact in a fast-paced environment, this could be your next great adventure at DoorDash!

Frequently Asked Questions (FAQs) for Senior Associate, DashMart - Space Planning Strategy & Operations Role at DoorDash USA
What responsibilities does a Senior Associate, DashMart - Space Planning Strategy & Operations have at DoorDash?

As a Senior Associate at DoorDash in Space Planning Strategy & Operations, your responsibilities include analyzing data trends, strategizing initiatives to optimize DashMart operations, and collaborating with various teams to implement new products and services. You’ll play a key role in ensuring our operational strategy aligns with business objectives while continuously looking for improvement opportunities.

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What skills are required for the Senior Associate position at DoorDash?

To excel as a Senior Associate in Space Planning Strategy & Operations at DoorDash, you’ll need strong analytical skills with proficiency in SQL and Excel, exceptional project management abilities, and a keen attention to detail. Experience in operations, technology, or consulting is also beneficial, as well as the capacity to thrive in a fast-paced, collaborative environment.

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How does the onboarding process work for new Senior Associates at DoorDash?

New Senior Associates at DoorDash can expect a comprehensive onboarding process that introduces them to company culture, tools, and team members. This includes training in analytical tools, exposure to cross-functional teams, and project kickoff meetings to ensure alignment on goals and expectations for your role on the Space Planning Strategy & Operations team.

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Can remote work be an option for the Senior Associate position at DoorDash?

Yes, the Senior Associate role in Space Planning Strategy & Operations at DoorDash offers flexibility regarding remote work, depending on your location within the U.S. Your ability to collaborate with teams across various cities makes this position adaptable to both in-office and remote setups, ensuring you can work in a way that best suits your needs.

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What does the career progression look like for a Senior Associate at DoorDash?

At DoorDash, career progression for a Senior Associate in Space Planning Strategy & Operations can lead to more senior roles within the organization. With your analytical and strategic skills, you could move into managerial positions, focusing on larger projects or mentoring newer team members, thus contributing to the growth and development of the DashMart team.

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What does the typical team environment look like for a Senior Associate at DoorDash?

The team environment for a Senior Associate in Space Planning Strategy & Operations at DoorDash is collaborative and fast-paced. You will work closely with diverse teams including product, finance, and engineering, fostering a culture of innovation and accountability that encourages sharing ideas and solutions to enhance DashMart operations.

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What kind of projects would I work on as a Senior Associate at DoorDash?

In the role of Senior Associate at DoorDash, you will engage in various strategic projects such as site-level optimization, performance analysis, and the launch of new products and services within DashMart. These initiatives play a crucial role in refining operational processes and enhancing customer satisfaction.

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Common Interview Questions for Senior Associate, DashMart - Space Planning Strategy & Operations
Can you describe your experience with data analysis and how it relates to the Senior Associate role at DoorDash?

In your response, highlight specific projects where you utilized data analysis to drive decision-making. Emphasize your proficiency with SQL and Excel, and give examples of how your analysis directly impacted operational efficiencies or strategic decisions in previous roles.

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How would you approach solving a complex operational challenge at DashMart?

Detail a structured approach you would take, starting from identifying the problem, analyzing relevant data, brainstorming potential solutions, and iterating on feedback. Emphasize your collaborative nature by describing how you would involve cross-functional teams in finding the best solution.

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What strategies would you implement to improve site-level optimization?

Discuss specific strategies such as analyzing customer trends, inventory turnover, and operational workflows. Explain how you would leverage data to measure impact and refine your approaches continually, showcasing your analytical and strategic thinking skills.

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What do you consider the most important aspect of effective team collaboration?

Explain that effective communication and a shared understanding of goals are key aspects of successful collaboration. Describe personal experiences where you facilitated teamwork across departments and the positive outcomes that resulted from it.

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How do you prioritize multiple initiatives in a fast-paced environment?

Share your prioritization strategy, perhaps utilizing a matrix to assess impact versus effort. Explain how you're able to balance short-term tasks while keeping long-term objectives in focus, reflecting your strong organizational skills and adaptive mindset.

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Can you give an example of a successful project that involved cross-functional teamwork?

Choose a specific project where collaboration across different teams was crucial. Discuss the roles of each team, how you facilitated the collaboration, and the results of the project, emphasizing your leadership and communication skills.

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What metrics do you believe are crucial for analyzing DashMart's operational success?

Identify key performance indicators such as order fulfillment rates, inventory turnover, and customer satisfaction scores. Discuss how you would analyze these metrics, interpret the data, and then make informed recommendations to enhance operations.

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How do you handle setbacks or failures in a project?

Express an approach focused on learning and iterating from setbacks. Share an example where you faced a challenge, how you responded, and ultimately what you learned that informed future projects, showcasing resilience and a growth mindset.

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What inspires you most about working at DoorDash?

Share your passion for innovation and commitment to customer satisfaction. Discuss how you admire DoorDash’s mission to empower local economies and how that aligns with your professional values, demonstrating your motivation for wanting to contribute to the team.

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Why do you believe you are a good fit for the Senior Associate position at DoorDash?

Articulate your skills, experience, and cultural fit for DoorDash. Highlight relevant accomplishments that align with the expectations of the Senior Associate role in Space Planning Strategy & Operations, and express your enthusiasm for contributing to a rapidly-changing environment.

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DoorDash is a technology company that connects customers with their favorite local and national businesses in the United States and Canada. The company is headquartered in San Francisco, California.

337 jobs
MATCH
VIEW MATCH
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$79,900/yr - $117,500/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 28, 2024

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