Associate, Sales Strategy & Operations
About the Team
Our sales and partner management teams are the heart and soul of DoorDash, helping us partner with top merchants (think restaurants, grocers, convenience stores, retailers) across the country to grow their revenue and help them operate even better. As DoorDash grows both in scale and scope of offering, the strength of our sales engine and organizational structure must grow with it.
We are looking for an Associate in Sales Strategy and Operations to accomplish strategic plans that enhance sales productivity by helping our teams be more impactful in targeting and closing the most valuable partnerships at scale. You'll work between our sales, partner management, operations, product, and analytics teams to build the merchant foundation.
About the Role
You will discover and make performance improvements across the sales organization and build the foundation for it to grow. This will include developing go-to-market playbooks, revenue optimization, strategic plans to enhance productivity, process redesign, product roadmap and launches, resource allocation and pipeline analytics. You will sit at the center of our revenue generation engine - this will require prioritization and data-driven insights to ensure our teams are working against the right goals and have the tools needed to achieve them. Within this job posting, we’re hiring for roles on the following team(s):
- SMB Post-Sales S&O - We’re hiring for a strategic associate to support the Advertising business within post-sales S&O. This person will work directly with sales leaders to drive sales productivity and revenue growth across Doordash suite of marketing products. An ideal candidate should have experience in launching new processes, demonstrate a track record of strong operational success, and be able to execute at the lowest level of detail.
You’re excited about this opportunity because you will…
- Build – Develop and drive adoption of new sales products at DoorDash
- Strategize – Work with product to build roadmaps and tie to business goals
- Implement – Execute new productivity levers to help our partners grow and scale
- Analyze - Build models to evaluate success and find opportunities for improvement
- Influence – Work with our Merchant Product, Engineering, Operations and Sales teams to scale business impact
We’re excited about you because…
- You have a Bachelor’s degree and 2+ years of experience in management consulting / tech / design / investment banking / corporate strategy / business development / business operations or related experience; high-growth or early-stage startup experience strongly preferred
- You have an established track record of executing new processes, achieving tangible outcomes and moving needles
- You have experience leading projects, working in a team, and motivating people at all levels across a variety of job responsibilities
- You are an strong analytical thinker who can provide applicable recommendations out of complex dataset
- You can translate high-level goals into applicable plans & action items
- You have experience working with Salesforce and other CRMs
- You have experience working with sales leaders and product teams (knowledge of advertising products is a bonus!)
- You have excellent Excel skills (can perform complex functions and manipulate large datasets); SQL knowledge is strongly preferred
Applications for this role are accepted at an on-going basis.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Average salary estimate
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As an Associate in Sales Strategy & Operations at DoorDash, you will be stepping into a rewarding role that focuses on optimizing our sales productivity and fostering partnerships with top merchants nationwide. Working with vibrant teams across our sales, partner management, operations, product, and analytics departments, you'll play an essential part in enhancing the effectiveness of our sales engine as we scale. This is not just about building processes; it’s about crafting strategies and implementing data-driven insights that can dramatically improve our approach to revenue generation. You’ll be responsible for everything from developing go-to-market playbooks to optimizing our revenue streams, ensuring that our teams have the right tools and goals to succeed. You'll take the lead in making performance enhancements, which include designing resource allocations and analyzing pipeline analytics to uncover opportunities for growth. With every task, from strategizing with product teams to executing new productivity levers, you’ll be at the heart of a dynamic operation aiming to make a real impact on the business. If you're passionate about making tangible improvements and thrive in fast-paced environments, this role at DoorDash could be your next great adventure!
DoorDash is a technology company that connects customers with their favorite local and national businesses in the United States and Canada. The company is headquartered in San Francisco, California.
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