Billing Support Coordinator / FT (362)

Job Title: Billing Support Coordinator

Location: San Diego

Job Type: Full Time

Salary Range: $21.00-$30.00 (Based on experience)

About Us:

Metis Practice Solutions is a professional management services organization that values caring, collaboration, and commitment to the independent medical practices in the San Diego community.

Job Description:

The Billing Support Coordinator serves as the primary point of contact for Metis’ clients throughout the setup process and beyond. This role is vital in managing client communications, handling E-faxes, and assisting with various front office tasks.

Key Responsibilities:

Import charges, apply and post co-payments and adjustments with a minimum of 96% accuracy.
Input demographics and select appropriate insurance during charge importing.
Rename, sort, and file incoming client E-faxes (schedules & EOB’s) on the P: drive.
Organize and batch client EOB Zero’s & Correspondence.
Identify & post private pays for all locations.
Update imported charge log for Coders and Account Representatives.
Process incoming/outgoing mail and collections certified mail.
Retrieve medical records for specialist appeals and register inpatient surgeons.
Maintain and update client schedules on the P: drive; communicate any discrepancies.
Complete various clerical tasks and provide exemplary customer service.
Act as a point of contact for clients post go-live setup.
Support front office tasks for clients, including insurance, transactions, and scheduling.
Manage and assist with client office insurance changes and passwords.
Create and update Excel insurance login sheets for SmartCare providers.

Qualifications:

High School Diploma or equivalent.
Minimum of 6-months billing experience.
2+ years of billing experience preferred.
Knowledge of insurance guidelines (HMO/PPO, Medicare, Medicaid)
Proficiency with Allscripts, NextGen, EPIC preferred.
Familiarity with CPT/ICD/HCPS coding and medical terminology.
HIPPA regulations awareness.
Multitasking and prioritization skills.
Proficiency in computer systems, software, and 10 key calculators.
Excellent communication skills.
Patient and calm demeanor, high level of customer service.
Teamwork capabilities and conflict resolution skills.
Problem-solving abilities for discrepancies, denials, appeals, collections.
Commitment to confidentiality and adherence to company policies.
Bilingual Spanish a plus.

What We Offer:

Comprehensive healthcare package
Retirement benefits
Paid Time Off, Sick Time

Join Our Quest: Ready to make a difference every day? We're calling on heroes like you to revolutionize patient care. Let's make healthcare history together!

Metis Practice Solutions are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class.

Average salary estimate

$53040 / YEARLY (est.)

min

max

$43680K

$62400K

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What You Should Know About Billing Support Coordinator / FT (362), Metis Practice Solutions

Are you looking for an exciting opportunity as a Billing Support Coordinator? At Metis Practice Solutions, we're on the hunt for a relevant team player who can help us streamline our services for independent medical practices in the San Diego area. As our Billing Support Coordinator, you will not only serve as the primary contact for clients during the setup process but will also be integral in managing communications and assisting with various front office tasks. Your day-to-day will be dynamic and rewarding as you import charges with impressive accuracy, handle essential E-faxes, and tackle various clerical responsibilities while showcasing our commitment to exemplary customer service. Your role will involve organizing client documentation, handling incoming/outgoing mail, and providing support that directly impacts our clients' operations. If you've got billing experience, knowledge of insurance guidelines, and exceptional multitasking skills, plus a desire to make a difference in the healthcare industry—Metis Practice Solutions would love to have you join the team. We're all about caring, collaboration, and results, ensuring our clients' needs are met with precision and empathy. Let's make healthcare history together! This is a full-time position offering a competitive salary range of $21.00 to $30.00 hourly, based on experience. Ready to jump in and make a change? We can’t wait to meet you!

Frequently Asked Questions (FAQs) for Billing Support Coordinator / FT (362) Role at Metis Practice Solutions

What does a Billing Support Coordinator do at Metis Practice Solutions?

As a Billing Support Coordinator at Metis Practice Solutions, you act as the primary point of contact for clients, assisting them during the setup process and managing communications post-launch. Key responsibilities include importing charges, handling E-faxes, and processing client documents, all while providing exceptional customer service.