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Crew Member (09323) - 3820 N Fry Rd Suite 120

Job Description

Customer Service Representative – Domino’s Team USA Stores

Customer Service Representatives perform customer service duties and pizza maker duties. They are responsible for providing quality customer service as well as making our delicious food with pride.

Why work for us:

  • Benefits – Domino’s offers excellent benefits to team members (eligibility for certain benefits dependent on approximate hours worked per week)
  • Schedule - We offer flexible scheduling and opportunities for overtime
  • Perks – Discounts on menu items, safe work environment, and opportunities for growth

What we’re looking for in our Customer Service Representatives:

  • Demonstrates ability to maintain food and team member safety
  • Excellent customer service skills
  • Ability to operate store technology
  • Ability to assist with store operations

Qualifications

Minimum job requirements (see the Job Description for full details):

  • Must be at least 16 years of age

Additional Information

Domino's Team USA stores value honesty, transparency, and accountability, and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for our team members.

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What You Should Know About Crew Member (09323) - 3820 N Fry Rd Suite 120, Domino's

Being a Crew Member at Domino’s in Katy, TX, is your chance to be part of a dynamic team that values customer service and delicious pizza-making! At 3820 N Fry Rd Suite 120, you’ll be engaging with customers, taking orders, and whipping up our tasty menu offerings with pride. As a Crew Member, you play a crucial role in ensuring that every customer has an unforgettable experience – whether they're dining in, taking out, or getting their pizza delivered straight to their doorstep. What makes working at Domino's so great? For starters, you’ll enjoy excellent benefits tailored to the amount of time you work each week, alongside a flexible schedule that allows for overtime opportunities to boost your earnings. Plus, who doesn’t love discounts on our mouth-watering menu items? You’ll be working in a safe and supportive environment where growth is encouraged, and no day is the same! We value honesty, transparency, and accountability at Domino's, and we want exceptional individuals like you to join our team. If you possess outstanding customer service skills, know how to work store technology, and are eager to assist with store operations, we want to hear from you! Join us in putting our people first and making great pizza with a smile. You’ll be 16 years or older to join, so if that sounds like you, come on in and discover an exciting career opportunity right here at Domino's Team USA stores.

Frequently Asked Questions (FAQs) for Crew Member (09323) - 3820 N Fry Rd Suite 120 Role at Domino's
What does a Crew Member do at Domino's?

A Crew Member at Domino's is responsible for delivering outstanding customer service and preparing delicious pizzas. This role involves interacting with customers, taking orders, and making food with care and attention to quality. Learning how to use store technology and assisting with daily operations are also key responsibilities.

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What are the qualifications to become a Crew Member at Domino's?

To become a Crew Member at Domino's, you must be at least 16 years old. Additionally, we look for candidates who have excellent customer service skills, a knack for teamwork, and the ability to manage food safety protocols in a fun and fast-paced environment.

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What benefits does Domino's offer to Crew Members?

Domino's offers a range of benefits for Crew Members, including eligibility for certain benefits depending on hours worked per week, flexible scheduling, and discounts on menu items. You'll also work in a safe environment that prioritizes team member well-being and offers opportunities for growth within the company.

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How flexible are the schedules for Crew Members at Domino's?

At Domino's, the schedules for Crew Members are designed to be flexible, accommodating various lifestyles and commitments. You have the possibility of opting for extra shifts and overtime based on your availability, which can greatly enhance your earnings.

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How can I apply for a Crew Member position at Domino's?

To apply for a Crew Member position at Domino's, simply visit our website, navigate to the careers section, and fill out the application form. Ensure your resume highlights any relevant experience and your passion for customer service. We look forward to seeing your application!

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What growth opportunities are available for Crew Members at Domino's?

Domino's emphasizes growth and development for Crew Members, promoting from within whenever possible. Dedicated team members can advance to management positions or take on specialized roles that allow them to excel in their careers while building valuable skills.

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What is the team culture like at Domino's?

The team culture at Domino's is upbeat and collaborative. We believe in putting our people first, fostering an environment of honesty, transparency, and accountability. You'll find a supportive atmosphere where teamwork is encouraged, and every team member is valued.

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Common Interview Questions for Crew Member (09323) - 3820 N Fry Rd Suite 120
What qualities make a successful Crew Member at Domino's?

A successful Crew Member should possess strong customer service skills, the ability to work well in a team, and adaptability in a fast-paced environment. Show your enthusiasm for helping customers and making a positive impact on their experience.

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How do you demonstrate excellent customer service?

To demonstrate excellent customer service, treat each customer with respect, actively listen to their needs, and respond quickly to any concerns. Share examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.

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Can you explain a time when you handled a difficult customer?

When handling a difficult customer, remain calm and attentive. Use empathy to understand their concern, offer possible solutions, and follow through until the issue is resolved. Providing a positive resolution can turn around a negative experience.

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What steps would you take to maintain food safety?

Maintaining food safety involves following proper sanitation practices, checking expiry dates on products, and ensuring a clean workspace. Discuss any training you’ve received in food safety or examples from your experience that showcase your commitment.

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How would you prioritize your tasks during a busy shift?

During busy shifts, prioritize tasks based on customer demand and store needs. Start with immediate orders, communicate with team members to delegate responsibilities, and always ensure quality service remains at the forefront of your priorities.

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What motivates you to work in a fast-paced environment?

I thrive in fast-paced environments because I enjoy the excitement and challenges they present. Discuss how you stay organized, keep up your energy levels, and remain focused on providing excellent service even during peak times.

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How do you handle working with a diverse team?

Working with a diverse team is an enriching experience. I value different perspectives and believe communication is key. Share examples of how you've built relationships with team members from varied backgrounds and how it enhances workplace harmony.

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What do you know about Domino's and our menu?

Research Domino’s history, values, and menu offerings before your interview. Be prepared to discuss your favorite menu items and what excites you about working for a company known for its commitment to quality and customer service.

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Why do you want to work at Domino's?

Express your passion for customer service, interest in food and teamwork. Highlight specific reasons you admire Domino's, such as its emphasis on growth, team culture, or community involvement.

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Where do you see yourself in the next few years?

Within the next few years, I hope to see myself advancing in my career, possibly taking on leadership roles at Domino's. Discuss your career ambitions and how working at Domino’s aligns with achieving those goals through commitment and hard work.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
November 26, 2024

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