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Assistant Manager(08034)

Job Description

General Job Duties  involve operation of all equipment; stock and rotate ingredients from delivery to storage/work area/walk-in cooler; prepare products; receive and process telephone and internet orders; count inventory and complete paperwork; clean equipment and facility.

General Physical demands involve the ability to stand, walk, sit, lift, carry, push, climb ladders/stairs, stoop/bend, crouch/squatt, reach, grasp with hands to use machines-tools-equipment-work aids, and tolerate exposure to varying temperatures/conditions inside and outside.

On the job training involves customer service orientation, interactive computer program, and hands-on practice.

Customer service skills involve the ability to comprehend and communicate verbally and written with customers/co-workers over the phone and in person.

Delivery skills involve the ability to safely drive own vehicle, navigate roads/maps, adverse terrain/stairs of delivery sites while carrying products.

Essential skills involve the ability to add/subtract/multiply/divide accurately to make correct monetary change (may use calculator).

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.

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Average salary estimate

$35000 / YEARLY (est.)
min
max
$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager(08034), Domino's

Are you ready to take your career to the next level? Join us as an Assistant Manager at our Brush, CO location, where you will play a crucial role in our daily operations. In this dynamic position, you will be responsible for overseeing the efficient operation of all equipment, managing inventory, and ensuring the highest standards of customer service. We pride ourselves on creating a fun and interactive environment, so you’ll receive all the on-the-job training needed to excel. Your days will be filled with excitement as you stock and rotate ingredients, prepare delicious products, and process orders coming in via phone and the internet. Alongside these tasks, you’ll also ensure the cleanliness of our facilities and equipment. Expect a hands-on role that requires a mix of physical activity and friendly customer interactions. Whether you're lifting products, delivering items to customers, or managing inventory paperwork, you will find the work both engaging and rewarding. We are looking for someone who can safely navigate to delivery sites and communicate effectively with team members and customers alike. If you're skilled at multitasking and thrive in a fast-paced environment, we would love to see you join our team. Here, every shift offers new challenges and the satisfaction of serving our community. Don’t miss out on this amazing opportunity to grow with us as an Assistant Manager.

Frequently Asked Questions (FAQs) for Assistant Manager(08034) Role at Domino's
What skills are required for the Assistant Manager position at the Brush CO location?

To thrive in the Assistant Manager position at our Brush, CO location, candidates need strong customer service skills, the ability to handle various types of equipment, and proficiency in basic math for accurate monetary transactions. Additionally, having a valid driver's license and experience safely navigating delivery routes is essential. You'll receive extensive on-the-job training to better equip you for success in this hands-on role.

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What are the physical requirements for the Assistant Manager role in Brush, CO?

The Assistant Manager role in Brush, CO involves a variety of physical tasks. Candidates should be prepared to stand for long periods, lift heavy items (up to 50 pounds), and navigate stairs or ladders frequently. Regular activities include lifting cases from the floor to high shelves and delivering products to customers, so physical stamina and movement flexibility are key for this position.

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How does the training process work for the Assistant Manager position in Brush, Colorado?

Training for the Assistant Manager position in Brush, Colorado, is designed to provide comprehensive knowledge and hands-on experience. New hires will receive customer service training, participate in interactive computer sessions, and engage in practical demonstrations of equipment usage and food preparation. This structure ensures that you are fully prepared to support your team and engage with customers effectively from day one.

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What does the delivery aspect of the Assistant Manager job entail?

As an Assistant Manager, you will be tasked with delivering products to customers within a designated area. This requires ensuring safe transportation of items while managing your vehicle efficiently. You will also be responsible for navigational tasks which may include some driving in challenging conditions. Adopting safe driving practices and maintaining an accessible vehicle is crucial for this role.

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How important is customer service in the Assistant Manager role in Brush, CO?

Customer service is a cornerstone of the Assistant Manager role in Brush, CO. You will frequently interact with customers, processing their orders and ensuring their satisfaction. Strong communication skills—both verbal and written—are essential, as they facilitate clear and friendly exchanges. Ultimately, providing an excellent customer experience is a significant part of what makes our service stand out.

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Can you explain the inventory management duties for the Assistant Manager at this location?

In the Assistant Manager position at our Brush, CO location, managing inventory is a vital responsibility. This includes counting inventory, rotating stock, and processing deliveries and storage efficiently. You will also complete necessary paperwork required for inventory tracking. Attention to detail and organization are essential traits for successfully managing inventory-related tasks.

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What opportunities for advancement exist for the Assistant Manager in Brush, Colorado?

Our company values internal growth and provides various opportunities for advancement for the Assistant Manager in Brush, Colorado. As you excel in your role, you can look forward to potential promotions or transitions into managerial positions, such as Store Manager or other leadership roles. We invest in developing our employees' skills to navigate their career paths successfully.

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Common Interview Questions for Assistant Manager(08034)
What experience do you have in customer service as it relates to the Assistant Manager position?

In answering this, focus on specific instances where you provided excellent customer service. Highlight any roles you've had where you dealt directly with customers, handling inquiries or resolving complaints effectively. Emphasize how those experiences prepared you for the dynamic customer interactions you'll face as an Assistant Manager.

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How do you handle high-pressure situations, especially during busy shifts?

Share your strategies for managing stress and maintaining composure under pressure. Discuss techniques such as prioritizing tasks, clear communication with team members, and staying organized to ensure efficiency. Provide an example from a previous job to illustrate your ability to thrive in a busy environment.

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Can you describe a time you had a leadership role and how you approached it?

Use this opportunity to highlight any leadership experience, even if informal. Describe how you supported your team, delegated tasks, or fostered a positive work environment. Offer insights into your leadership style and how you encourage collaboration and efficiency—qualities essential for an Assistant Manager.

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What steps would you take if a delivery was running late and a customer expressed frustration?

In your response, emphasize your commitment to customer satisfaction. Explain how you would keep the customer informed about the delay, offer sincere apologies, and possibly provide solutions, such as a discount on their next order. This approach shows that you care and are willing to take necessary actions as an Assistant Manager.

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How comfortable are you with inventory management and basic math skills?

Discuss your familiarity with inventory management systems and your basic math abilities. If you have experience in stock management or using cash registers, mention these details. Highlight your attention to detail and how these skills would help you ensure accurate inventory counts and efficient transactions.

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Describe how you would train a new team member for your team.

Outline a structured approach for training, emphasizing a mix of theoretical knowledge and hands-on practice. Mention the importance of patience and clear communication in the training process. Share a brief anecdote about a successful training experience to further illustrate your method.

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What do you consider the most important aspect of your job as an Assistant Manager?

Reflect on the various responsibilities that come with the Assistant Manager role, emphasizing customer service, team leadership, and operational efficiency. Discuss how ensuring a cohesive and motivated team leads to better service and contributes to a positive work environment, which is ultimately essential for success.

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How do you manage conflicts between team members?

Conflict resolution skills are crucial for an Assistant Manager. Describe how you would address conflicts head-on with open communication, aiming for a solution beneficial to both parties. Share your approach to fostering a harmonious team environment, as collaboration is key in a fast-paced setting.

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What strategies would you implement to improve team performance?

Discuss your belief in setting clear expectations, encouraging open communication, and providing constructive feedback. Explain how you might motivate your team through recognition, incentives, or team-building activities, which can ultimately lead to heightened performance and productivity.

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Why do you want to work as an Assistant Manager at our Brush, CO location?

Tailor your response to relate personal interests that align with the role. Discuss aspects of the company culture, values, or mission that resonate with you. Share how this position fits into your career aspirations and why you are enthusiastic about contributing to the team in Brush, CO.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

1422 jobs
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Full-time, on-site
DATE POSTED
November 29, 2024

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