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Job details

Assistant Manager(02962) - 541 Dundee Ave

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

QUALIFICATIONS

General job duties for all store team members

Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:

Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72 high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Additional Information

Additional Job Details

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.
Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

DRIVING SPECIFIC JOB DUTIES

Deliver product by car and then to door of customer.
Deliver flyers and door hangers.

REQUIRES

Valid driver's license with safe driving record meeting company standards.
Access to an insured vehicle which can be used for delivery.

ESSENTIAL SKILLS

Navigational skills to read a map, locate addresses within designated delivery area.
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

PHYSICAL DEMANDS

Carrying

During delivery, carry pizzas and beverages while performing walking and climbing duties.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Walking

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Climbing

During delivery of product, navigation of five or more flights of stairs may be required.

WORK CONDITIONS

Exposure To

Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

Far vision and night vision for driving.

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Average salary estimate

$45000 / YEARLY (est.)
min
max
$40000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager(02962) - 541 Dundee Ave, Domino's

At Domino's Pizza, we're on the lookout for an enthusiastic and driven Assistant Manager to join our team at 541 Dundee Avenue, East Dundee, IL. If you have a knack for leading and the ability to juggle multiple tasks while keeping your team motivated, this could be the perfect role for you! As an Assistant Manager, you will be the backbone of our operations. That means ensuring smooth shifts by managing inventory, cash controls, and maintaining stellar customer relations. Your daily duties will range from staffing and paperwork to upholding the highest standards of cleanliness and food management. But don’t worry, you won't be doing this alone—our culture is all about support and teamwork. You’ll gain invaluable experience in this role that could pave the way for future opportunities with us, including managerial or even franchise ownership positions! If you're looking for a fun, flexible working environment while you grow your career, then we want to hear from you. Help us continue to be the best pizza delivery service in the world. So, why wait? Join our team and show us what you’ve got! Apply now and get ready for an exciting journey with Domino's!

Frequently Asked Questions (FAQs) for Assistant Manager(02962) - 541 Dundee Ave Role at Domino's
What are the responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, you’ll oversee everything that occurs during your shift, including managing staff, controlling costs, and ensuring excellent customer service. You will also handle inventory, cash controls, and maintain adherence to company policies and procedures, all while setting a positive example for your team.

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What skills do I need to be an Assistant Manager at Domino's Pizza?

To succeed as an Assistant Manager at Domino's Pizza, you should possess strong judgment, mathematical skills, and the ability to multitask efficiently. Excellent communication skills and a customer-focused attitude are also vital, as you'll be leading a team and dealing with customers daily.

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What opportunities for advancement exist at Domino's Pizza for Assistant Managers?

Domino's Pizza offers numerous advancement opportunities for Assistant Managers. Many team members have started as delivery drivers and progressed to franchise owners or corporate managers. If you're driven and show strong leadership qualities, the sky's the limit in terms of your career path!

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Is previous experience required to become an Assistant Manager at Domino's Pizza?

While previous managerial experience can be beneficial, it's not strictly required to apply for the Assistant Manager position at Domino's Pizza. What we value most are your leadership skills, work ethic, and willingness to learn in a fast-paced, fun environment.

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How does Domino's Pizza support diversity in the workplace?

At Domino's Pizza, we pride ourselves on creating a diverse and inclusive environment. We recognize and value the unique talents of our team members and strive to create opportunities for everyone to reach their fullest potential, fostering a culture where all voices are heard.

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What does a typical day look like for an Assistant Manager at Domino's Pizza?

A typical day for an Assistant Manager at Domino's Pizza includes overseeing staff activities, managing restaurant operations during your shift, ensuring customer satisfaction, and maintaining adherence to policies. You'll engage directly with customers, staff, and manage daily paperwork, making each day an adventure!

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What benefits do Assistant Managers at Domino's Pizza receive?

As an Assistant Manager at Domino's Pizza, you can expect competitive pay, opportunities for bonuses, and significant growth potential within the company. We also emphasize a fun and flexible working environment which contributes to an excellent work-life balance.

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Common Interview Questions for Assistant Manager(02962) - 541 Dundee Ave
How would you handle a conflict between team members as an Assistant Manager?

Addressing conflicts between team members is key to fostering a positive work environment. I would first facilitate a private discussion between the involved parties to understand their perspectives, encouraging open communication. Then, I would guide them toward a collaborative solution, ensuring that all team members feel valued and heard.

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What strategies would you implement to ensure excellent customer service at Domino's Pizza?

To ensure excellent customer service at Domino's Pizza, I would prioritize training my team on effective communication and problem-solving skills. I would encourage feedback and implement customer service reviews to continuously improve our service levels, all while maintaining an upbeat and friendly atmosphere.

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Can you describe a time you had to make a tough decision quickly?

In previous roles, quick decision-making was crucial. For example, if faced with staff shortages during peak hours, I quickly assessed our available resources and reallocated staff to prevent service delays, ensuring our customers received timely deliveries without compromising service quality.

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What is your approach to managing inventory control?

My approach to inventory management involves meticulous tracking of stock levels and understanding consumption trends. Regular audits help identify discrepancies and manage the ordering process efficiently, minimizing waste and ensuring we always have the necessary supplies on hand.

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How do you motivate your team on busy shifts?

Motivating a team during busy shifts is vital. I would lead by example, maintaining a positive attitude and encouraging laughter and teamwork to lighten high-pressure situations. Recognizing hard work and celebrating successes, no matter how small, also fosters a motivated and happy workplace.

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How do you stay organized while managing multiple tasks?

Staying organized while multitasking is essential in a fast-paced environment. I prioritize my tasks by urgency and importance, make use of checklists, and employ time-blocking techniques. This helps me stay focused and ensures that all responsibilities are managed efficiently.

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Why do you want to work as an Assistant Manager at Domino's Pizza?

I am drawn to the Assistant Manager position at Domino's Pizza because I admire the company’s commitment to excellence and growth opportunities. I love the food industry and want to be part of a fun, dynamic team where I can develop my leadership skills and contribute to a well-loved brand.

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How would you ensure compliance with company policies?

To ensure compliance with company policies, I would train staff regularly on standard operating procedures and maintain open lines of communication for clarifications. Conducting regular team meetings and check-ins demonstrate that all rules and policies are taken seriously and provide a platform to address any questions.

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Describe how you would handle an unhappy customer.

When dealing with an unhappy customer, I would listen actively to their concern without interruption, showing empathy towards their situation. After understanding their issue, I would offer a practical solution or compensation to resolve the matter promptly, ensuring their satisfaction and loyalty.

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What does teamwork mean to you in a position like Assistant Manager?

Teamwork, in the role of Assistant Manager, means fostering collaboration and support among colleagues. I believe in creating an environment where diverse ideas are welcomed, encouraging team members to communicate and share responsibilities, ultimately leading to a cohesive and productive workplace.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
November 24, 2024

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