Customer Service Rep(02869) - 1453 E Hyde Park Blvd

The Customer Service Representative job at 1453 E Hyde Park Blvd involves interacting with customers over the phone, electronically, and face-to-face. You will resolve customer inquiries, manage complaints, assist in food preparation, and ensure the front of the store is clean. Strong communication skills and quick learning are key attributes for this role.

Skills required for the Customer Service Rep position in Chicago, IL include effective communication, the ability to accurately process orders, basic math skills, and motor coordination for using touch screen technology. Candidates should also demonstrate reliability, punctuality, and a positive attitude.

Yes, training is provided for the Customer Service Representative role at 1453 E Hyde Park Blvd. New hires will receive orientation and on-the-job training to ensure they are well-prepared to support our customers effectively.

Working as a Customer Service Rep in Chicago offers a fast-paced and energetic environment that emphasizes customer interaction and satisfaction. You'll be collaborating with a team of friendly individuals who share your passion for helping others.

To apply for the Customer Service Representative position at 1453 E Hyde Park Blvd, interested candidates should prepare a resume that highlights relevant skills and experiences and be ready to showcase their personable attitude during the interview process.

The Customer Service Rep role at 1453 E Hyde Park Blvd emphasizes skills such as effective communication, problem-solving, active listening, and the ability to convey a friendly demeanor even in challenging situations to ensure customer satisfaction.

Typical hours for a Customer Service Representative at 1453 E Hyde Park Blvd may vary; however, flexibility is key as the role may require working evening and weekend shifts to accommodate customer needs.

Handling a difficult customer involves staying calm, actively listening to their concerns, and showing empathy. It's crucial to acknowledge their feelings, offer solutions, and ensure they leave satisfied with the interaction.

When answering this question, provide a specific example that illustrates your dedication to customer service. Describe the situation, your actions, and the positive outcome, ensuring to highlight your problem-solving abilities.

Maintaining a positive attitude can be achieved by focusing on the customer’s needs, practicing mindfulness, and reminding yourself of the importance of customer satisfaction. Sharing personal experiences or techniques can showcase your adaptability.

When dealing with multiple customers, prioritize by assessing urgency and importance. Calmly address immediate needs while ensuring you communicate with all customers to set expectations on wait times and service levels.

To answer this, connect your experiences and values with what the company represents. Emphasize your passion for customer service and how working in this environment aligns with your career goals and personal aspirations.

An exceptional Customer Service Representative possesses excellent communication skills, strong problem-solving abilities, and a genuine desire to help others. They also remain patient and adaptable in all situations.

Handling stressful situations involves staying organized, taking deep breaths, and using positive self-talk. Provide examples that demonstrate how you remained composed while delivering excellent service under pressure.

If faced with a question you can't answer, admit it honestly and reassure the customer that you will find the information they need. Then, take the necessary steps to either find the answer yourself or involve a supervisor.

Handling constructive criticism positively involves listening actively, asking for clarification, and using feedback to improve your skills. Share a time you successfully implemented feedback into your work.

Ensuring accuracy in processing orders requires attention to detail and following standard procedures. Mention strategies like double-checking information, confirming orders with customers, and utilizing technology effectively.