Business Manager

As a Business Manager at PCRK Group, your primary responsibility is to assist the Senior General Manager in overseeing daily operations of the clinic. This includes managing team dynamics, motivating employees, managing goals, hiring, and training, all while promoting a positive workplace culture that's both engaging and inclusive.

To be a successful Business Manager at PCRK Group, candidates should have experience in assistant management, strong retail management experience is preferred, and they need to possess excellent administrative skills. Prior experience in sales and customer service in a retail setting is also vital, along with the capability to motivate a diverse team.

PCRK Group offers a comprehensive benefits package for Business Managers including competitive hourly pay between $18.00 to $21.00, bonus potential, various medical plans, dental and vision insurance, paid time off, a robust 401k plan, and generous employee discounts as well as free wellness services each month.

At PCRK Group, we believe in empowering our employees. As a Business Manager, you will have opportunities for professional development through ongoing training, mentorship from experienced leaders, and the chance to engage in leadership roles that enhance your career trajectory.

PCRK Group fosters a positive and empowering work culture focused on People, Care, Results, and Kindness. We are committed to creating an environment where everyone can thrive, encouraging teamwork, personal growth, and a balance between work environment and client satisfaction.

The Business Manager position at PCRK Group is located at our clinic in Tempe, Arizona, specifically at 315 W Elliot Rd Suite 103, Tempe, AZ 85284. This central location allows you to engage with our community through our massage and skincare services.

Interested candidates can apply for the Business Manager position at PCRK Group by visiting our career opportunities page where they can view the job listing and submit their application, including their resume highlighting relevant management experience.

Be prepared to share specific examples from your previous roles where you successfully managed teams, addressed challenges, and achieved results. Highlight your leadership qualities and how you inspired others during tough times.

Discuss strategies you have employed in the past, such as setting clear goals, fostering open communication, and recognizing individual achievements. Emphasize your commitment to creating an inclusive work environment.

Focus on learning about the team's dynamics, evaluating current operational processes, and building relationships with staff. Mention your plan to assess performance metrics and identify areas for improvement.

Share your techniques for de-escalating conflicts, such as active listening, mediating discussions, and facilitating constructive resolutions that promote teamwork and uphold PCRK Group's values.

Discuss your approach to setting realistic targets, conducting regular performance reviews, and motivating team members through incentives. Share past successes where your strategies resulted in exceeding sales goals.

Explain your belief in the importance of customer service and describe specific practices you endorse, such as staff training, feedback systems, and maintaining a welcoming environment for clients.

Share details about your previous experiences in recruiting, onboarding, and training employees. Highlight your methods to assess fit for company culture and how you create comprehensive training plans.

Explain your commitment to seeking and incorporating employee feedback, showing that you value team input for continuous improvement. Provide examples where this approach led to significant positive changes.

Express your admiration for PCRK Group's commitment to health, well-being, and positive workplace culture. Discuss your desire to contribute to a company that aligns with your values and offers growth opportunities.

Illustrate your flexibility and resilience in responding to changes. Share experiences where you've successfully navigated transitions and how you communicate these adaptations to your team for smooth implementation.