Product Manager - Gipo (100% remote-friendly within Italy)

Do you want to work for the largest Healthcare platform in the World?

You might have heard about us but with a different name: MioDottore, Gipo, or Docplanner. The names are different depending on the country we are located in, but we are all part of Docplanner Group.

It all started over 12 years ago when we asked ourselves: is anyone in healthcare thinking about patients? We jumped in and we empowered patients by giving them access to leave and read reviews about their visit. We then provided doctors with the technology to manage bookings easily and save time, so they could devote themselves to what they always wanted: treating patients. And today is the day in which we ask you: wanna join us in the next step of making the healthcare experience more human?

Our mission? “Make the healthcare experience more human”!

We help 300,000 doctors and clinics focus on treating patients and delivering an exceptional patient experience. We run a service that allows 90 million patients monthly to easily find the right doctor and we currently have 20 million bookings per month 

Where Does Gipo Fit In?

Gipo is the most widely used PMS (Patient Management System) among medical centers in Italy.

In 2020, Gipo became part of the Docplanner Group, embracing a mission to simplify the lives of doctors, managers, and receptionists through seamless, automated, and intelligent processes.

Today, GIPO NEXT stands as Italy's best-selling PMS, with over 1,000 installations nationwide, cementing its position as a trusted solution for healthcare professionals.

👉 For more information about the company, visit our website: https://www.gipo.it

We are looking for a proactive Product Manager who excels in both strategic vision and practical execution. The ideal candidate is not only skilled at shaping product strategies but also adept at hands-on functional analysis and collaboration with the tech team to ensure the development of impactful and user-focused product features.

Key Responsibilities:

• Define and set key results for the Gipo Core product team in cooperation with the Product Lead, develop the product strategy and roadmap ensuring that it achieves set goals. 

• Create and maintain a backlog of initiatives, executing these through experimentation, data analysis, and validation of hypotheses and business cases.

• Develop product and functional requirements using Agile methodologies and wireframes, ensuring they are backed by user/customer insights, while defining UATs, DoD and DoS together with the technical team.

• Collaborate closely with Tech, Customer Success, Help Desk, Product Expert, and Marketing teams to gather feedback, evaluate it, and roadmap the highest value activities.

• Ensure developed features meet expectations before they reach the production environment. 

• Build and support the creation of product documentation from a functional and behavioral perspective together with our Product Experts team.

• Monitor progress and manage rollout of new features, keeping teams aligned on product status and ensuring the adoption of new features happens quickly and naturally. 

• Work with other Product Managers from different areas to balance business goals and customer needs, ensuring that relevant issues are debated, decided on, and initiatives are delivered. 

• Product Management: 3+ years of experience in product management (ideally B2B), with a proven track record of delivering successful products. 

• Demonstrated ability to develop and execute product strategies aligned with business goals.

• Proven track record of translating strategic objectives into actionable plans and delivering results.

• Feeling comfortable being independent and taking initiative - expect to encounter scenarios with ambiguity, so we expect this person to navigate through such uncertainties and carve out solutions. 

• Analytical skills: Strong analytical skills with the ability to interpret data and user feedback to make informed product decisions.

• Excellent organization skills with a good understanding of Agile or Shape-Up development processes. 

• Strong customer focus, with the ability to identify and prioritize goals to drive product engagement.

• Ability to keep the clarity of the next steps and spread your vision across the organization. 

• Excellent communication skills with an advanced level of English and native Italian. 

A Big Bonus is:

• Healthcare Knowledge: Deep understanding of the healthcare industry, eHealth trends, and the patient journey.

We offer: 

• Salary range between 50.000 and 60.000 gross euros per year, based on your experience and skills. 
• A dynamic, informal work environment that values all employees.
• Share options plan after 6 months of working with us.
• Fully remote work with the option to visit our office in Bologna/ Rome - your choice!
• Meal vouchers (€8/day).
• Welfare up to € 1,200 for you and your family.
• Health insurance, we want you to take care of your health.
• Training opportunities (Agile and Lean training, certifications).
• Weekly time dedicated to your professional growth. 
• A close-knit team of professionals, ready to share their expertise.
• Plenty of memes and team-building events, both remote and in-person (whenever possible).