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Technical Business Analyst (Dentons Business Services EMEA)

Dentons is the world's largest law firm, renowned for its commitment to delivering innovative legal solutions to clients around the globe. With offices in over 160 countries and a team of legal professionals dedicated to excellence, Dentons offers a dynamic and inclusive work environment. 

Dentons Business Services EMEA is the operational backbone of Dentons, supporting the world's largest law firm in delivering exceptional service to clients across Europe, the Middle East, and Africa. As a crucial component of Dentons' global network, our EMEA business services team plays a key role in driving efficiency, innovation, and collaboration. 

At Dentons Business Services EMEA, we are committed to excellence in supporting legal professionals with cutting-edge solutions. Our dynamic and diverse team collaborates seamlessly to provide a wide range of services, including finance, IT, human resources, marketing, and more. We pride ourselves on fostering a culture of continuous improvement and adaptability. 

Role Overview

As a Technical Business Analyst, you will be part of the regional systems transformation team responsible for the implementation of 3E finance system into our 20+ offices across Europe.

You will work closely with the Integrations Developers and with the Business Analysts to gather requirements make sure everything is documented from a technical point of view, and the solution can be successfully handed over to operations/supporting teams.

The position is 12-month contract with possible extension.

Responsibilities

  • Work with project manager and technical project team to successfully deliver project.
  • Gather requirements from the business analysis team and translate them into technical specifications and change.
  • Produce clear and precise documentation that will support technical development requirements.
  • Ensure all technical documentation is updated to reflect the new to-be state.
  • Plan and oversight the transfer of key information necessary for the support, operation and acceptance of solutions deployed into production.
  • Prepare operational readiness and support documentation.
  • Be involved in transition and cutover plans including infrastructure/application support models, change management, learning & communication deliverables.
  • Communicate proactively to ensure that project blockers, risks and issues are identified, noted and addressed.
  • Achieve technical knowledge of the 3E system to be able to advise on technical decisions/configuration.
  • Build and provide data mappings between the core system (3E) and peripherals.
  • Any other relevant tasks related to supporting technical teams to build new technologies that are required by the project.

Must have:

  • Bachelor’s degree or higher in relevant field.
  • Min. 3 years of experience in technical IT role, including experience in documenting requirements and specifications for technical development.
  • Experience with large system implementations.
  • Defining support models or experience from support organization.
  • Experience in Agile project management and agile approach to manage requirements.
  • Excellent level of business English (required), knowledge of German, French, Italian, Polish, would be an advantage.

Nice to have:

  • Technical knowledge of Elite 3E and/or other ERP systems.
  • Experience with integrating / mapping data between 3E / other ERP systems and E-invoicing tools or directly with State Portals.

 

Personal Skills/Attributes

  • Excellent problem-solving skills.
  • Technical driven mindset and business system-integration focused skillset.
  • Ability to build internal and external relationships. Good understanding of importance of team communication.
  • Self-motivated, self-started and flexible to work autonomously, coupled with the ability to work in virtual teams and matrix/global organizations including appreciation of different cultures.

 

Language Capabilities

We are a truly global law firm and as such, always welcome hearing from those with foreign language capabilities.

Equal Opportunities

Dentons is committed to providing equal opportunities for all. We welcome applications from candidates with disabilities and support those in the workplace who have a disability.

Inclusion, Diversity & Equity

Essential to our success as a global law firm is our ability to attract and retain the best talent from a diverse range of backgrounds. We want a work environment where everyone can reach their potential and we have an inclusive culture which respects individual differences.

We undertake and support a number of internal and external initiatives aimed at increasing diversity within the profession and we encourage all our partners and staff to get involved. We welcome you to learn more about inclusion, diversity and equity at Dentons.

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

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What You Should Know About Technical Business Analyst (Dentons Business Services EMEA), Dentons

At Dentons Business Services EMEA, we are on the lookout for a passionate Technical Business Analyst to join our dynamic team. As the world’s largest law firm, Dentons is committed to providing innovative legal solutions, and our EMEA division plays a crucial role in delivering exceptional support services across Europe, the Middle East, and Africa. In this exciting 12-month contract position, you'll have the unique opportunity to work within our regional systems transformation team, focusing on the implementation of the 3E finance system across over 20 offices. We’re looking for someone who is not just technically skilled but is also able to gather and document requirements effectively. You’ll partner closely with our Integrations Developers and Business Analysts, generating valuable technical specifications and ensuring all documentation is clear and precise. Being part of a collaborative environment means your voice will be heard, as proactive communication regarding project blockers and risks is key. Bring on your 3+ years of experience in a technical IT role, particularly with large system implementations. Your personal skills, such as strong problem-solving abilities and a self-motivated mindset, will serve you well in this role, especially as you help our team transition into new technologies. Join us at Dentons, where diversity is celebrated, and every team member plays a significant role in our overall success.

Frequently Asked Questions (FAQs) for Technical Business Analyst (Dentons Business Services EMEA) Role at Dentons
What does a Technical Business Analyst do at Dentons Business Services EMEA?

A Technical Business Analyst at Dentons Business Services EMEA focuses on supporting the implementation of the 3E finance system across various offices. This includes gathering requirements, translating them into technical specifications, producing documentation, and ensuring smooth handover to support teams.

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What qualifications are required for the Technical Business Analyst position at Dentons?

To qualify for the Technical Business Analyst role at Dentons, applicants should have a Bachelor’s degree or higher, a minimum of 3 years of technical IT experience, particularly in documenting requirements and technical specifications, and experience with large system implementations.

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What experience is preferred for a Technical Business Analyst at Dentons?

Preferred experience for a Technical Business Analyst at Dentons includes technical knowledge of Elite 3E or similar ERP systems, experience in Agile project management, and skills in integrating data between systems. Foreign language capabilities are also an advantage.

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What skills are necessary for a Technical Business Analyst at Dentons?

Essential skills for a Technical Business Analyst at Dentons include excellent problem-solving abilities, a technology-driven mindset, strong communication and relationship-building skills, and the capacity to work autonomously and within virtual teams.

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What is the work environment like for a Technical Business Analyst at Dentons Business Services EMEA?

The work environment at Dentons is dynamic and inclusive, promoting collaboration across diverse teams. Employees are encouraged to contribute ideas, enhance operational efficiency, and foster a culture of continuous improvement.

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How does Dentons support diversity in the workplace for a Technical Business Analyst?

Dentons is dedicated to promoting diversity and inclusion in the workplace. The firm actively seeks to attract a diverse range of talent and maintains an inclusive culture that respects individual differences, ensuring every employee feels valued.

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Can the Technical Business Analyst role at Dentons lead to other opportunities?

Yes, the Technical Business Analyst role at Dentons offers potential for growth and development. Successfully contributing to the implementation of key systems can pave the way for further opportunities within the firm, especially in project management or specialized technical roles.

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Common Interview Questions for Technical Business Analyst (Dentons Business Services EMEA)
Can you explain your experience with system implementations in your previous roles?

In your response, provide specific examples of system implementation projects you’ve worked on, detailing your role, the challenges faced, and the successful outcomes achieved. Highlight any relevant methodologies, such as Agile, that you utilized.

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How do you gather and document technical requirements from stakeholders?

Discuss your approach to engaging with stakeholders to understand their needs. Mention methods like interviews, surveys, or workshops, and emphasize the importance of translating these needs into clear, actionable technical documentation.

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What strategies do you use to communicate project updates and manage risks?

Describe your communication style, emphasizing transparency and regular updates. Discuss your methods for identifying risks and blockers early, such as using project management tools, and how you've effectively communicated these to your team.

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How do you ensure the accuracy and completeness of technical documentation?

Explain your process for reviewing and validating documentation, including getting feedback from team members and stakeholders. Mention any tools you utilize and the importance of version control to maintain up-to-date documents.

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What experience do you have with data mapping between systems?

Provide examples of projects where you’ve created data mappings, specifying the systems involved. Highlight your attention to detail and accuracy, and discuss how these mappings facilitated successful integrations.

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Can you describe your experience working in Agile environments?

Share specific experiences working within Agile frameworks, detailing your role in sprints, stand-ups, or retrospectives. Highlight how Agile methodologies have improved collaboration and adaptability in your past projects.

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How do you handle conflicting priorities from multiple stakeholders?

Discuss your approach to conflict resolution, which may involve negotiation and collaboration. Provide examples of times you’ve successfully prioritized tasks while ensuring communication remains open and transparent.

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How would you approach the transition and cutover plans for a new system implementation?

Outline the steps you would take, including stakeholder engagement, identifying key contacts for support, and preparing training materials. Emphasize the importance of thorough planning to ensure a smooth transition.

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What tools or methodologies do you find useful in technical requirements gathering?

Mention specific tools like JIRA, Confluence, or others you have used for tracking requirements. Discuss the methodologies you prefer, such as user stories or use cases, and how these tools facilitate effective collaboration.

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How do you maintain your technical knowledge and stay updated with industry trends?

Discuss your ongoing professional development efforts, such as attending workshops, webinars, or participating in online courses. Mention any relevant certifications you hold or are pursuing in your field.

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Dentons is always looking to invest in the highest-quality talent, recognizing that our success is built on the diverse and unique strengths of each of the members of our Firm. With over 9,000 lawyers in 175 locations serving 79 countries, the Fi...

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DATE POSTED
November 28, 2024

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