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Specimen Procurement Technician 1 - FT - Night image - Rise Careers
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Specimen Procurement Technician 1 - FT - Night

Summary:

This position performs phlebotomy (venipunctures), works/travels at off-site locations i.e. satellites, registration (patient demographics, insurance coverage, obtains necessary signatures and waivers of non-coverage), order entry, specimen labeling, aliquoting, creates specimen transfer lists, and customer service functions.

Responsibilities:

1. Greets customers promptly in a friendly manner, assists patients with special needs, and provides necessary information, always respectful of confidentiality.
2. Acts as Laboratory customer service representative while providing service to inpatients and outpatients.
3. Accurately identifies patient, performs accurate and complete registration and order entry, and obtains necessary consents and signatures, when applicable.
4. Obtains all required information for billing, enters diagnosis code(s) as required. Enters information and follows registration protocols as needed to insure accurate and timely billing of services.
5. Communicates process to patient and collects specimens from patient for subsequent analysis, in accordance with approved techniques and observing Universal Precautions. Delivers samples to the laboratory, logs specimens into Lab using LIS.
6. Communicates well with other staff members to ensure excellent customer service and appropriate follow-up.
7. Alerts appropriate personnel and follows established protocols in operational situations to prevent crisis & service delays.
8. Promotes and maintains working relationships within a multi-skilled team environment to facilitate team visions & goals/teamwork.
9. Participates in education opportunities, staff meetings & in-service as scheduled. Reviews minutes of meetings not attended.
10. Restocks supplies in work area as needed.
11. Employee is responsible for following the policies and procedures related to WCHN compliance protocols.
12. Fulfills all compliance responsibilities related to the position.
13. Performs other duties as assigned.

Education: HS GRAD/EQUIVALENT

Other Information:

Required: Data entry required. Phlebotomy experience. Customer service skills. CT Driver's license required. Travel to off-site locations.
Minimum Experience: six months
Desired: Medical terminology, registration training or experience, medical office/hospital experience.

Working Conditions:

Manual: significant manual skills/motor coord & finger dexterity

Occupational: Some occupational risk

Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force

Physical Environment: Some exposure to dirt, odors, noise, human waste, etc.

Company: Danbury Hospital

Org Unit: 122

Department: Phlebotomy

Exempt: No

Salary Range: $17.60 - $33.48 Hourly

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Average salary estimate

$53203 / YEARLY (est.)
min
max
$36768K
$69638K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Specimen Procurement Technician 1 - FT - Night, Danbury Hospital

Are you ready to take on the exciting role of Specimen Procurement Technician 1 at Danbury Hospital? This is a fantastic opportunity to dive into the medical field, where you will make a real difference in patients' lives every day. In this full-time night position, you'll be responsible for performing phlebotomy, which means you'll be getting hands-on with patient care by conducting venipunctures and collecting vital specimens for analysis. Your day won’t be the same as you navigate off-site locations to manage patient registration and order entry, ensuring that every patient receives top-notch customer service while maintaining their confidentiality. You'll gain the chance to interact with patients directly, answering their questions and assisting those with special needs in a friendly manner. As a part of a multi-skilled team, you'll help ensure efficient operations as you restock supplies, accurately log specimens, and follow essential billing protocols. Plus, Danbury Hospital values continuous learning, so you'll be encouraged to participate in educational opportunities and team meetings to further your career. With a salary range from $17.60 to $33.48 per hour, this role offers a blend of growth, teamwork, and the fulfillment of helping others. Are you eager to step into a dynamic role where your contributions matter? Join us at Danbury Hospital, and let's make health care a little brighter together!

Frequently Asked Questions (FAQs) for Specimen Procurement Technician 1 - FT - Night Role at Danbury Hospital
What does a Specimen Procurement Technician 1 do at Danbury Hospital?

The Specimen Procurement Technician 1 at Danbury Hospital is responsible for performing phlebotomy, which involves taking blood samples from patients. This role includes traveling to off-site locations, registering patients, entering orders, handling specimen labeling and aliquoting, and providing excellent customer service. The technician is crucial in ensuring that the specimens are collected accurately and delivered to the laboratory for analysis, all while maintaining patient confidentiality.

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What qualifications are required for a Specimen Procurement Technician 1 at Danbury Hospital?

To qualify for the Specimen Procurement Technician 1 position at Danbury Hospital, candidates must have a high school diploma or equivalent. Phlebotomy experience and customer service skills are essential, along with a valid CT driver's license for travel to off-site locations. Six months of related experience is typically required, while familiarity with medical terminology and experience in medical offices or hospitals is preferred.

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What skills are important for a Specimen Procurement Technician 1 at Danbury Hospital?

Important skills for a Specimen Procurement Technician 1 at Danbury Hospital include strong communication skills for effective interaction with patients and staff, attention to detail for accurate registration and specimen handling, as well as proficiency in data entry. Additionally, possessing customer service skills to handle diverse patient needs and a solid understanding of phlebotomy techniques are crucial for success in this role.

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Does the Specimen Procurement Technician 1 role involve traveling?

Yes, the Specimen Procurement Technician 1 role at Danbury Hospital involves traveling to various off-site locations. This travel is necessary for performing specimen collections and patient registrations, enhancing the scope of service provided by the hospital and allowing technicians to engage directly with patients in different settings.

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What are the working conditions for a Specimen Procurement Technician 1 at Danbury Hospital?

Working conditions for the Specimen Procurement Technician 1 at Danbury Hospital may include some exposure to dirt, odors, and various human waste due to the nature of the job. It requires significant manual dexterity and the ability to exert medium to heavy physical effort, as technicians may need to lift and transport up to 35 lbs. of equipment or samples during their shifts.

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What opportunities for growth are available for a Specimen Procurement Technician 1 at Danbury Hospital?

Danbury Hospital offers various opportunities for growth for a Specimen Procurement Technician 1, including access to ongoing education and training sessions. Employees are encouraged to participate in staff meetings and in-service sessions to stay updated on best practices and procedures, fostering professional development and enhancing career advancement within the organization.

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What is the typical salary range for a Specimen Procurement Technician 1 at Danbury Hospital?

The typical salary range for a Specimen Procurement Technician 1 at Danbury Hospital is between $17.60 and $33.48 per hour. This pay scale reflects the qualifications and experience levels of candidates while rewarding those who excel in providing patient care and contributing to the laboratory's success.

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Common Interview Questions for Specimen Procurement Technician 1 - FT - Night
What experience do you have with phlebotomy?

When preparing for this question, discuss your hands-on experience with venipunctures, detailing any training or certification you may have. Emphasize your adherence to safety protocols and patient care techniques while maintaining a calm and professional demeanor during the procedures.

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How do you handle difficult patients?

In your response, highlight your communication and customer service skills. Provide examples of past experiences where you effectively calmed a distressed patient, explaining how you listened to their concerns and took appropriate actions to make them comfortable during the specimen collection process.

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Can you describe your experience with data entry and patient registration?

Focus on your accuracy and efficiency in data entry processes. Mention any specific software or systems you are familiar with, and describe how you ensure that patient information is recorded correctly and complies with hospital protocols.

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What safety precautions do you take during phlebotomy?

Discuss your understanding of Universal Precautions and explain the steps you take to minimize infection risks when performing phlebotomy. Be sure to mention your familiarity with proper disposal of sharps, hand hygiene practices, and personal protective equipment usage.

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How do you prioritize tasks in a fast-paced environment?

Talk about your organizational strategies and time management skills. Give an example of how you assess urgent patient needs and logistical demands to ensure optimal service delivery, highlighting your ability to remain calm and focused during busy times.

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What would you do if a patient becomes unresponsive during a procedure?

Explain how you would assess the situation calmly and efficiently. Mention the importance of alerting your team and following the established protocols for emergencies, demonstrating your readiness to act quickly while ensuring patient safety.

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How do you maintain confidentiality and patient privacy?

Reiterate the importance of patient confidentiality and privacy laws. Discuss your commitment to keeping patient information secure and how you ensure that sensitive data is handled responsibly during registration and specimen collection.

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What motivates you in your work as a technician?

Share your passion for providing patient care and support, emphasizing your commitment to making a positive impact on individuals' health experiences. Relate this motivation to your desire to contribute to the overall success of the Danbury Hospital team.

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How do you ensure accuracy when collecting and labeling specimens?

Discuss the specific techniques you utilize to avoid errors, such as double-checking patient identification bands, using clear labeling methods, and following established protocols for specimen handling and transfer to the laboratory.

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What is your approach to teamwork in a multi-skilled environment?

Describe your collaborative spirit by sharing how you communicate effectively with colleagues, share responsibilities, and support one another to achieve common goals. Highlight any previous teamwork experiences and how these have prepared you for a role at Danbury Hospital.

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 25, 2024

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