Customer Success Manager, Healthcare

Job Summary

A company is looking for a Customer Success Manager in the Healthcare sector.

Key Responsibilities

• Develop and maintain strategic relationships with key customer stakeholders
• Execute success plans and conduct regular business reviews to ensure customer outcomes
• Analyze customer data to identify risks and opportunities for improved engagement

Required Qualifications

• 3-5 years of experience in the social impact sector, particularly in healthcare
• Hands-on experience with relevant software solutions, including Raiser's Edge NXT and Blackbaud CRM
• Proven ability to build and manage senior-level relationships
• Strong understanding of cloud software and data intelligence in driving impact
• Ability to work independently and collaboratively within a team environment