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Regional Traveling Baby Imaging Specialist - Southern Florida

Cranial Technologies is the only company in the world completely dedicated to researching, diagnosing, and treating plagiocephaly (commonly called flat head syndrome). With over 300,000 babies successfully treated, we are the plagiocephaly experts.

Cranial Technologies is looking for a Regional Traveling Baby Imaging Specialist! In this role, you will travel to our Cranial Tech locations in the Southern Florida area. This person must be based out of Hollywood, FL to be considered for the position. We currently have clinics in Hollywood, Miami, Jupiter, and Boca Raton.
 
We’re looking for someone who is enthusiastic, loves providing outstanding customer service, is tech savvy, and most importantly, loves babies! Several of our successful Baby Imaging Specialists have come from child care environments (i.e., daycare, nanny, etc.), educational backgrounds (i.e., teacher, preschool, etc.), and high-end retail settings.

We will train you on the things unique to CranialTech if you bring your problem-solving skills and “can do” attitude.

At Cranial Technologies we’re not just reshaping heads, we’re reshaping lives. Our number one priority is our patients and their families. Families choose us because of the different kind of healthcare experience we offer through exceptional customer service, superior outcomes using the DOC Band® and a passion for the babies we treat.

 

How you make an impact:

  • Provide outstanding customer service to all of our patients
  • Work as a team to complete a DSi® (3D image of the infants head used to create the DOC Band) for each baby
  • Point person to calibrate, operate and ensure optimal performance of imaging equipment (DSi system)
  • Schedule new patient and follow-up appointments into Intergy (Practice Management Software)
  • Obtain, enter and process patient information in Intergy
  • Medical office duties to include answering phones, clean patient rooms and room patients
 

How you show us what you've got:

  • Being adaptable and having an energetic and enthusiastic personality is a MUST
  • Ability to learn new things quickly and apply them in a fast paced, ever-evolving environment
  • Capability to juggle many duties while keeping the patient experience the top priority
  • Experience in one of the following; caring for or working with infants/children, high-end retail customer service, teaching, medical imaging

 

Physical Requirements:

  • Must be able to squat and bend
  • Must be able to lift at least 30 lbs
  • Must be able to position and handle patient to ensure DSi® images are captured
  • Must be able move at a fast pace

 

We offer an excellent benefits package:

  • Medical, Vision, and Dental Insurance
  • 401k Retirement Plan
  • 3.5 Weeks Paid Time Off + 7 paid Company Holidays 
  • Life Insurance
  • Short/Long Term Disability Insurance
  • The pay range for this position is $19.50-$19.80 per hour. Pay is dependent on the applicant’s relevant experience.

 

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

You will receive a confirmation email stating your application has been submitted. Once your application has been reviewed, you should receive an update on your status via email. **Please keep an eye on your spam and junk mail**

Please no phone calls to the clinic or offices regarding the position.

If you are unable to submit your application, please email the recruiting department at careers@cranialtech.com for assistance. 

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Average salary estimate

$40890 / YEARLY (est.)
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$40596K
$41184K

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What You Should Know About Regional Traveling Baby Imaging Specialist - Southern Florida, Cranial Technologies

Cranial Technologies, based in Hollywood, Florida, is on the lookout for a passionate and enthusiastic Regional Traveling Baby Imaging Specialist! If you love working with babies and have a knack for customer service, this role could be perfect for you. This position involves traveling to our clinics in the beautiful Southern Florida area, including locations in Miami, Jupiter, and Boca Raton. You’ll be instrumental in providing a unique healthcare experience for our young patients, conducting 3D imaging procedures, and ensuring top-notch service to their families. Don’t worry if you don’t have imaging experience—we’ll provide the training you need! What’s essential is your energetic attitude, ability to adapt quickly, and a desire to learn. You might come from a background in childcare, teaching, or even retail where customer service was at the forefront. Your role will not only involve capturing those essential DSi® images used to create our DOC Band® but also include various medical administrative duties. At Cranial Technologies, we pride ourselves on shaping lives while delivering the best care to our patients. Modified work schedules, opportunity for growth, and an excellent benefits package await you. So, if you’re ready to make an impactful difference in the lives of babies and their families, apply now and join our team of dedicated professionals!

Frequently Asked Questions (FAQs) for Regional Traveling Baby Imaging Specialist - Southern Florida Role at Cranial Technologies
What qualifications do I need to apply for the Regional Traveling Baby Imaging Specialist position at Cranial Technologies?

To qualify for the Regional Traveling Baby Imaging Specialist role at Cranial Technologies, candidates should possess a strong background in customer service and experience working with infants or children. While direct imaging experience isn’t necessary, being tech-savvy and adaptable is crucial. If you have experience in childcare, teaching, or high-end retail, you may find this position particularly aligned with your skills. Training will be provided for the specific imaging techniques used at Cranial Technologies.

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What does a typical day look like for a Regional Traveling Baby Imaging Specialist at Cranial Technologies?

A typical day for a Regional Traveling Baby Imaging Specialist at Cranial Technologies involves traveling to various clinic locations across Southern Florida and providing exceptional customer service to families. You will conduct 3D imaging on infants, document patient information in our Practice Management Software, and perform various administrative duties, all while ensuring a caring and supportive environment for both babies and their families.

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What is the salary range for the Regional Traveling Baby Imaging Specialist role at Cranial Technologies?

The pay range for the Regional Traveling Baby Imaging Specialist position at Cranial Technologies is between $19.50 and $19.80 per hour. The exact pay may vary based on the applicant's relevant experience. Aside from competitive pay, the company also offers an excellent benefits package.

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What kind of training does Cranial Technologies provide for the Regional Traveling Baby Imaging Specialist position?

Cranial Technologies is committed to supporting its employees by offering thorough training for the Regional Traveling Baby Imaging Specialist role. This training covers everything from operating the DSi® imaging equipment to understanding the DOC Band® process and customer service excellence. No prior imaging experience is required, making this an excellent opportunity for those eager to learn.

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How does Cranial Technologies support work-life balance for their Regional Traveling Baby Imaging Specialists?

Cranial Technologies values its employees’ well-being and promotes work-life balance through a flexible work environment. The position includes 3.5 weeks of paid time off in addition to 7 paid holidays, allowing specialists to rest and recharge. The company understands the demands of a traveling role and is committed to ensuring their staff remains balanced and fulfilled both personally and professionally.

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What are the physical requirements for the Regional Traveling Baby Imaging Specialist role at Cranial Technologies?

The physical requirements for the Regional Traveling Baby Imaging Specialist position at Cranial Technologies include the ability to squat, bend, and lift at least 30 lbs. You will need to handle and position infants to capture accurate images, so physical agility and strength are important aspects of the role. Being active and mobile is key to ensuring the best patient experience.

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What makes Cranial Technologies unique in their approach to baby care as a Regional Traveling Baby Imaging Specialist?

Cranial Technologies stands out in the healthcare landscape due to its exclusive focus on plagiocephaly and its commitment to research, diagnosis, and treatment of this condition. As a Regional Traveling Baby Imaging Specialist, you will be part of a team that not only reshapes heads but truly reshapes lives through exceptional care and service. Families choose Cranial Technologies for its unique healthcare experience and passionate dedication to their babies.

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Common Interview Questions for Regional Traveling Baby Imaging Specialist - Southern Florida
How would you handle a scenario where a parent is anxious about their baby's treatment?

In a scenario where a parent is anxious about their baby's treatment, it's crucial to approach the situation with empathy and understanding. Start by actively listening to their concerns, validating their feelings, and providing clear, accurate information regarding the treatment process. Reassure them about the safety and effectiveness of the processes you'll be using and offer to answer any questions they may have. Your goal should be to foster trust and create a comforting environment.

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Describe a time you provided exceptional customer service.

When answering this question, think of a specific incident where you went above and beyond for a customer or a client. Detail the situation, your actions, and the positive outcome. Make sure to highlight any customer feedback that was particularly affirming and emphasize how your dedication led to a better customer experience.

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What steps would you take to ensure accuracy when taking measurements for 3D imaging?

To ensure accuracy when taking measurements for 3D imaging, I would first triple-check that our imaging equipment is properly calibrated. I’d ensure the infant is positioned correctly and comfortably to capture the necessary data as accurately as possible. Following each imaging session, I would review the data for any anomalies and consult with team members if anything appeared off.

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How do you prioritize your tasks when managing multiple appointments?

When managing multiple appointments, I prioritize tasks by assessing urgency and importance. I would create a checklist for the day, ensuring that patient needs are met first. I'd leverage scheduling software to keep track of appointments, follow-up tasks, and patient interactions, allowing me to maintain a structured and efficient workflow while enhancing the patient experience.

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What would you do if you encountered a technology issue while scanning a patient?

In the event of a technology issue while scanning a patient, I would first remain calm and reassure the parent that we're addressing the situation. I would troubleshoot the problem by checking connections, rebooting the equipment if necessary, and utilizing any available troubleshooting guides. If the issue persists, I would seek assistance from a technician or supervisor while keeping the family informed of the progress.

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Explain how you would adapt to a rapidly changing work environment.

To adapt to a rapidly changing work environment, I prioritize flexibility and open communication. I stay updated on new procedures and techniques, actively seek feedback, and embrace change as a learning opportunity. By maintaining a positive attitude and a 'can do' mindset, I can quickly adapt to new challenges while supporting my team and our patients effectively.

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What interests you about working at Cranial Technologies?

I’m drawn to Cranial Technologies because of its unique focus on treating plagiocephaly and its commitment to making a difference in the lives of babies and their families. The company’s ethos of caring, customer service excellence, and innovation resonates with me. I appreciate the opportunity to work in a specialized environment where I can contribute to meaningful healthcare solutions.

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How do you ensure you stay updated with industry trends and practices?

To stay updated with industry trends and practices, I regularly engage with professional communities, subscribe to relevant publications, attend workshops, and participate in training opportunities. Networking with peers and attending industry conferences also helps me stay informed about new developments. Continuous learning is crucial in a dynamic healthcare environment.

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Can you describe your experience working with infants or young children?

In describing my experience with infants or young children, I would highlight roles where I provided direct care, such as babysitting, working in childcare, or educational settings. I would elaborate on how these experiences taught me important aspects of developmental care, communication with parents, and creating a nurturing atmosphere. Sharing a brief story or key lesson learned can also demonstrate my passion and qualifications.

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How do you handle stressful situations when working with families?

In stressful situations when working with families, I focus on remaining calm and collected. I make it a point to actively listen to their concerns and validate their feelings. My approach involves providing clear information, ensuring that families feel heard and understood, and striving to find solutions. This helps foster a positive interaction, even during challenging times.

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It’s our mission to provide the best possible treatment, experience and outcome for every family who seeks our care.

27 jobs
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VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$40,596/yr - $41,184/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 24, 2024

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